Testimonials From Our
Military Clients

Thank you, Happy Tails, for the wonderful service you had provided Betsey and me. Her move was made so much easier with the detailed pre- and post-flight checklist Bridget provided me. Because it was a military PCS move, Betsey had to be sent to Boston while I prepared for my move. It was a huge load off my mind knowing that my precious Betsey was in the caring hands of Happy Tails.

Especially since it was a long flight from Honolulu to Boston, Bridget ensured that Betsey had the most direct flight to Boston and she arrived after a thirteen-hour flight with a brief layover in Newark. She arrived safe and sound and more importantly, calm and stress-free. And now, Betsey is happily adjusting to life in Boston and enjoys watching the wonderful New England snow storms from her warm window sill perch. I couldn't ask for a better pet relocation service!"

Jon G.
Honolulu, HI to Cambridge, MA

I want to personally thank you and Happy Tails Travel, for supporting our Wounded Hero, Gunnery Sergeant Eden Pearl and his family. It is not often to find a person so compassionate and generous. The successful delivery of their two family pets, Zoe and Sable, reunited their family and gave them one less thing to worry about during this time of adjustment in the lives.

You should take comfort in knowing that your generosity provided a service that was unparalleled, and the therapeutic value to the family was priceless.

Again, thank you and God Bless.

Very Respectfully,
Paul E. LeFebvre
MajGen, USMC

Thank you for all your help with Aries' travel plans and arrangements. Aries arrived safe and sound in Hawaii yesterday, and I had him in my truck within an hour of his plane arriving.

I appreciate your help so much, and will defiantly be calling your company next time the Navy decides to move us.

Angelica and Aries
Modesto, CA to Ewa Beach, HI

Just wanted to thank you again for all your help in getting Hope and Jinx from Alaska to Florida. They arrived at the kennel with no problems. Despite staying at the kennel for 6 weeks, they knew us right away and were happy to see us.

We are now pretty much settled in our new home and they have adjusted wonderfully. They even get along with the dogs better! Thanks again for all your help; it was a great relief off my shoulders.

Sincerely,
Donna & Patrick D.
Anchorage AK to Elgin AFB, FL

Hi again Bridget, Jake is doing reallywell... has his appetite back and loves running around in fields near our house! Thank you so much for all of your help... we really couldn't have done all of this without you!

 
Sincerely,
Jen  T.
Tucson, AZ to Stamford, U.K.

Our son Jeff is in the Air Force and stationed in Dover, Delaware.  He has an 11 month old Great Dane named Apollo.  He is preparing for another deployment and we needed to get the dog. Due to some unforseen details the date for getting Apollo was pushed up to "immediately".  I sent an e-mail to Bridget and in less than a week we had Apollo with us here in Tucson.

Because of the dog's size Bridget really worked hard to get a crate extension so that he would fit and be comfortable.  He came through just fine, was very happy and playful when he got off the plane and we were just delighted.  We can't thank Bridget and her wonderful group of transporters enough for taking such good care of Apollo.  We had never done this before and it was a great experience for all of us.  I would use and recommend Happy Tails to anyone considering moving their pets. I attached a photo of him with his new  Happy Tails Travel bandana .    Thanks so much for everything !

Diane H.
Dover, DE to Tucson, AZ

Thank you so very much for all of your hard work getting Sammi safe and sound from Bossier City, LA to Houston, TX and finally to Pittsburgh, PA! You made things very easy and less stressful for me, Marie and Shanee, especially since I was stationed in Korea, Marie is in PA and Shanee was in LA at the time! I couldn't believe when you actually called me in Korea!!! That proved how much you and your company sincerely care about the animals and people you help on a daily basis.

We will continue to tell everyone about Happy Tails Travel! Sammi is happier than ever and loving all the attention and affection she gets every day. Keep up the great work you and your folks do!

SSgt Michelle M., USAF
Marie & Bob B. & Sammi Bandit
Bossier City, LA to Pittsburgh, PA

Buddy and Sassy are here, safe and sound here in Paradise! It's so GREAT to have them back sleeping next to me on the couch... they love the house and yard, and appear to be in super shape! THANKS so very much for all your assistance and help, the whole experience really was painless. You enabled me to really enjoy our vacation time knowing the dogs were in good hands. I'll give you a call tomorrow, but wanted you to know they are here.

They arrived about 1915hrs, and we had them in the truck by 1950, and home by 2030. As my son would say "easy-smeezy, lemon squeezy..." Only spent about 10 minutes signing all paperwork and paying for delivery.

Thanks again!
Sue D.
Newport, RI to Honolulu, HI

p.s.: Buddy is the one with the white ring on his neck, Sassy is mostly black with a little brown.

I just wanted to let you know that Eve made it to her "new home" at her 'grandparents' last night. So far she is doing well, and is trying to adjust without us. She is in good hands. Thank you so much for all your help. I would recommend you and your business to others. It was great to work with you in helping us find good travel for Eve! Thank you again.

Richell B. "Eve's Mom"
Holloman AFB, New Mexico to Troy, PA

Wanted to thank you for helping us send for our 13 year old American Eskimo, Bear, from my sister's in California.

This was the first time Bear was going to fly & I was very concerned for her. It was important to have her with us, as she was the last of my original 3 dogs. My husband's military assignment to Hawaii was exciting but worrisome at the same time having to deal with flying Bear to Hawaii unaccompanied plus all the paperwork & quarantine issues. I wanted to make it easy for my sister & brother-in-law to be able to send her on her way without problems at the airport and all the paperwork. You definitely helped make it easier on all of us and she arrived safe and sound. We would highly recommend your services. Enclosed is a photo of Bear, now 14, & her adopted brother, Little Rick.

Mahalo,
C & C
Sgt., United States Army
California to Hawaii

I would like to thank you for everything you and your crew have done for me and Buddy. I am a forward military member that needed the help of my parents to take care of Buddy.

You made my life out here on my ship a little easier for keeping my mind on my job as a forecaster for the military, which is hard to do because weather is a constant changing event. But when you add problems from home, it does not help. You made it possible for me to take my mind off home events and bring them back to the fighting game. You made sure that Buddy got his vet exam and arranged for his flight as well as picking up a new kennel for him so that he could travel. My breeder appreciated the help as well. That made her life a little easier since she does not drive on highways and that is all San Diego is. She said that she would use the service because it is well managed and very friendly. I will be using your services again due to the fact that I will be in for a full career, and if you are a military member I recommend this service, because they make the PCS that we go through every 2 to 3 years a lot easier.

Very Respectfully,
AG2 Cory W.
USS Bonhomme Richard
San Diego, CA to Lakeland, FL

I again just wanted to say thank you for all your help. We searched for days trying to find someone who was inexpensive yet would really care about getting our pet back to us.

You were really great. You kept us informed, made sure that she was safe, and provided the service quickly & efficiently .

Thank you so much.
PVT/LCPL Billy Gene Jr. , Amy Ellen, And Lola Lee K.
Virginia Beach, VA to Reno, NV

Dear Happy Tails...
My name is Mike and I'm stationed in San Diego, CA.

When my roommate and I bought a puppy we thought we would have enough time to take care of it. Since I am in the Navy I depended mostly on him to do the work. When he moved out I was left with the task of shipping Jackson back to my family in New York until I could take care of him again. Luckily I found Happy Tails Travel and they were able to answer all of my pet shipping questions. They gave me easy to follow directions of what to do and were able to work around my rigorous schedule. About a week later Jackson was safe and sound in his new home. Everything went very smoothly and I would recommend Happy Tails Travel to anyone, so does Jackson. :)

-Mike L.,
E - 5 Navy Fire Controlman
Petty Officer Second Class
CA to NY

We just wanted to let you know how much we appreciated your help in getting our “baby” to us when my husband received orders to Okinawa, Japan, we were excited with thoughts of new adventures!

The excitement was mixed with uneasiness though, not knowing how we would get Winston, our Great Dane, over with us. After on internet search and several phone calls we decided to trust Happy Tails with the huge task of sending Winston what a great decision that was! Not only did you work hard to get us the best flight, but it was quick and he arrived with a note on his carrier from one of his “baby sitters” en-route! Thank you so much for your help. Thanks also for the $100.00 discount to military families. We appreciate your support and thoughtfulness!

Thanks again,
Lara & Ryan N.
SSGT Airforce
New Orleans, LA to Okinawa, Japan

Hello Bridget,
Thank you for all your help getting Malibu to me. It was stressful enough moving up to Alaska from the east coast and hearing that the airlines might not accept her was heartbreaking. So, I wasn't going to let that stop me from having my dog. You helped ensure me that she was safe and on her way, and I thank you for that. You always kept me updated on everything. Thank you! I am very happy and pleased with the kind customer service that was given to me. Thank you again!

Audrey Alvarez
Easton MD to Kodiak AK

I want to thank you for your help in getting Louie safely to London!  When I first realized Louie had to travel cargo I was really nervous, but your professional help and genuine caring put my mind at ease.  

I will highly recommend your service and will give you a call when it is time to return to the U.S. Thanks again!
 
Carol D
Highland, IL to London, England

Bridget, Thank you for everything. You have been a heaven sent in getting our Ferret, Sebastian to us. I don't think I would have been able to do it on my own.

You were able to get all the information needed to get Sebastian safely on the plane, and getting through the Italian customs was a breeze due to your detailed instruction. Eric is also grateful for all your attention with his many questions.

Thanks so much,

The Ford Family
Yorktown, VA to Venice, Italy

Bridget, Thank you so much for helping me with the arrangements for getting Drago to me in South Korea.  I was pretty concerned about not being able to take him when I flew.  Drago's extreme size required the biggest kennel on the market and you even found a convenient flight that would accomodate him.  

You made it work out and on schedule too.  Because the flights were so long you even made sure he had a layover someplace where they'd clean out his kennel, get him some exercise and make him comfortable over night until his next flight.

 

Drago was excited and healthy when the service you arranged with delivered him to my doorstep here in Seoul.  He has settled in wonderfully and we're both so happy to be back together again !  

Amy L. & Drago
Detroit, MI to Seoul, South Korea

Thanks again for all of your help. You made this seemingly frustrating and complicated process completely smooth and painless. I couldn't have imagined doing it without your assistance. Of course I felt like Nadine deserved the best care but it was evident that you did as well, which we both appreciate. All of my anxiety about her flight disappeared when I arrived at the airport to find that every detail had been taken care of for me by Happy Tails.

I will admit that I did still track her flight like a radar. Nadine was one big smile when she got off the plane in San Francisco and met my mom. I wish my dog had maybe been a little sad and missed me more! It's obvious that she was in good hands.

1st Lieutenant Nick R., USMC
Jacksonville, NC to Los Altos Hills, CA

Dear Bridget... Arrival without a hitch! He was as feisty as ever and happy to be back with the "pack"! Currently sleeping by my feet as I type.. Attached is a photo of Lonestar lucky hanging ten! It was a seamless, smooth transition.

Thanks again and Aloha!

Maria P.
Newark, NJ to Waipahu, HI

Hi Bridget! Just wanted to Thank You once again for non stop hard work and let you know we are having a blast with Buddy home.I am So glad I found your site thru our military services and that I will be more than happy to pass your site around with your good name.He has settled in like he never left us...

I can't wait for my husband to come home from Iraq and so we can all be complete again.

Thank you,
Tanya N.
Hackett, Arkansas to Ansbach, Germany

Thank you so much for getting our Stuka and Princess safe and sound to us! This was a great experience -- you managed to get two different pets from different cities to us within about an hour of each other!  They quickly adapted to each other and to our new house!  

We have several more years in the military so there is a good chance we will be using you guys again!  Thank you for helping us with the last step in building our new family!

Deb. P. and Family
San Antonio, TX to Dayton, OH
Vero Beach, FL to Dayton, OH

We have Taro, he made it great. Thank you... I passed your site around the base before I left. If you send me flyers/info, I will get them to someone at the base to put in the travel office.

We really appreciate your help... and we really would not know what to do without Taro with us.

Anthony B.
Japan to Montgomery, AL

My parents and I would like to thank you so much for taking such great care of my two cats, Milla and Stella. They flew from Washington, DC to San Francisco, CA and it was probably the smoothest trip they've ever taken!

We were all very worried about how stressful a cross country trip would be on them but, despite the long plane ride and trips to and from the airport, they settled into their new home in record time. I'm sure this is due in no small part to the well planned travel arrangements you put together on their behalf. We can't thank you enough for your help! Your stellar services are highly recommended!!

Sincerely,
The Gregory Family
(Including Milla and Stella)
Ft. Washington, MD to San Francisco, CA

Once again, we would like to extend our appreciation for the service that you provided to us. The quality and care that was provided was exceptional. You went far and beyond that which we expected.

You safely transported our cats to us and made our family whole again. I don’t know how we would have done this without your cooperation. Without a doubt, the one evolution of our travel that occurred without any problems was with you all.

Thank you once again for bringing us back together again and continue on with the care and dedication that you have once again demonstrated with our family.

Sincerely,

Marilou, Jerry, Charles, Josbie, Catalina, Scratch, Maggie and Sweetie
Okinawa, Japan to Raleigh-Durham NC, USA

Dear Happy Tails...
I would like to thank you so much in helping me out on sending my little precious "Marco" to me.

I'm stationed here at Davis-Monthan and I just simply didn't have the time to go and pick up my baby in Iowa. I tried calling the airlines and we couldn't reach an agreement in our shipping plans. They simply said it's too hot here in Arizona. I was looking online for solutions and I discovered the Happy Tails web page. You guys have been nothing but supportive, and always kept me informed on what the status was on the pup.

Thanks again!
Jessica
Des Moines, IA to Tucson, AZ

Thank you for the service that you provided for our pets' travel to Okinawa, Japan.

I only wish that we had known of your service long ago. It would have saved us a lot of hardship and money. The service that you provided was the Peace of Mind that we have been seeking all this time for our pets. It's not often to find a Business that understands the trials of being in the Military.

Your service is the welcome break that we all have been looking for. Thank you for the time and dedication that you provided for our pets.

Thank you.
Marilou and Jerry M.
Jacksonville, NC to Okinawa, Japan