Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated June 5th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 - 3 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, Happy Tails Travel is only able to offer ground transportation services within the contiguous U.S. at this time.

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.  If you are traveling with us via our By Ground Safe & Sound program, all routes are continuing as scheduled and currently have no delays. 

    Due to the limitations on domestic flights that accommodate pets, we can offer our By Ground Safe & Sound program as an alternative, which is subject to pricing based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Tips for Safe International Pet Travel

By: Bridget Monrad, R.N. | Aug 30, 2013

‘Where do I even begin with sending my pet to another country!’  That is the first thought when people learn they need to move internationally. We have some helpful pet move tips that will greatly ease the process into a smooth move for your pet relocation.

Plan Ahead!

One can never plan too far ahead for international pet travel. Each country has their own rules and regulations. Some, but not all counties have pet quarantine requirements; if this is needed, you need to expedite any vaccinations so that you have time to compete the requirements ahead of time. Once you know the rules and requirements of the country your pet is moving to, you can then decide what is priority as far as getting vaccinations, such as a Rabies inoculation, and what paperwork to obtain.

Find a Veterinarian!

Having an accredited vet is important for international travel. Most, but not all are. You can ask your vet if he or she is. If not, find one. The bigger the vet office, the more likely they will have an accredited vet on staff. It is very helpful if the veterinarian you choose has experience with international travel for live animals as the documentation is very detailed and 100% accuracy in filling out the forms is mandatory. As part of our service we assist vets one on one with any questions they have, and can provide the necessary documents and review them to ensure that everything is in good order.

Get your Paperwork in Order!

Country regulations for a pet import varies. Finding out what documents are needed, where to obtain them, how to fill them out, and where to send once complete are all part of the process. We feel it is helpful to provide our clients with a timeline of when to complete each step of the process from start to the day of flight so that once the pet arrives at the airport, all is in great order! An airport can turn you away if everything is not perfect. A country can turn a pet away upon arrival if there are any documents missing or inaccurate.

Get a Travel Crate!

There are more regulations in pet travel crates for international pet relocation! Some countries, such as the UK, have been known to fine the airline money if a pet is in a crate that is not big enough, not the correct brand, is missing nuts/bolts or is damaged, or is not IATA approved for pets such as birds or reptiles.

Find a Flight!

The most direct, least expensive flight is always our number one priority when researching flights. It can be confusing and overwhelming to find a good flight, since each airline has its very own policies and procedures. It is helpful to have a pet travel agent assist with this very important part of your pet’s smooth move.

Don’t Worry!

If you follow all of the above tips it will help you formulate a plan of action for getting your pet safely to his or her new home. At Happy Tails Travel we have enjoyed sending pets by air with care around the world since 1995. There are a lot of counties in our small world. We specialize in several to maximize our familiarity with their rules/regulations/standards in the specialty of pet shipping.

We currently ship to most European countries, Singapore, South Korea, Bahrain, Japan, the UAE and Australia. We are able to help with many other countries when the pet is being imported into the US from another country, if we have assistance of one of our professional agents to help with customs clearance in the country of origin. 

For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.


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