Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated June 5th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 - 3 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, Happy Tails Travel is only able to offer ground transportation services within the contiguous U.S. at this time.

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.  If you are traveling with us via our By Ground Safe & Sound program, all routes are continuing as scheduled and currently have no delays. 

    Due to the limitations on domestic flights that accommodate pets, we can offer our By Ground Safe & Sound program as an alternative, which is subject to pricing based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Military PCS - Tips to Consider in Regard to your Furry Family Members

By: Bridget Monrad, R.N. | Mar 02, 2015

Many of our clients here at Happy Tails Travel are active duty military members; before we begin with this blog focused on helping our military friends we would like to take a moment and THANK YOU for your service!

More often than not military members are sent abroad on PCS Orders. These orders can turn a lifestyle around and it’s no easy task getting all the details in place to move to a different country, sometimes on very short notice. It is difficult enough to arrange the move for your human family, so what about your furry family members? This is where Happy Tails Travel can help!

At Happy Tails Travel we are aware of the different country requirements needed to ship your pet by air with care. We work with the USDA and local authorities in the country to which you are relocating to make your pet’s move as smooth as possible.  However, not all PCS moves as straightforward because bases can be located in smaller, remote locations bringing extra challenges to your pet’s travel.

While Happy Tails Travel is here to help and wants your family to stay together, we want to shed light onto some of these difficulties and urge active duty military members to think twice before getting a pet if you do not already have one.

Remote Locations

As mentioned earlier some military bases are remote and the closest airport is a smaller one. These remote locations and smaller airports make it hard to ship a pet directly to your new location. Not all aircrafts are capable of flying pets, and then there are size restrictions for which size crates can go on each aircraft. Generally pets must be flown into a large international airport, pass through customs, and then either take a domestic flight or have ground transportation to get them to their new home.  The additional transportation significantly increases the cost of your pet’s travel and can make the journey very long for your pet. While domestic flights and ground transportation can usually be arranged with the help of a customs agent in the country of destination, these additional modes of transportation become much more complex if you have a large breed dog such as a German Shepherd or Great Dane. This is because they must travel in such a large crate that it is more difficult to find a way to safely transport them to more isolated areas. This is just something to be mindful of before you decide to take your furry family member with you when PCSing or when looking to adopt a dog; keep in mind that the larger the dog the more challenging the transportation.


If you are planning to live on base, you need to be aware that not all housing is suitable for pets. Some housing units prohibit any pets, while others limit how many pets you can have in your house. Some bases provide housing but the living quarters are very small, which do not always provide enough room for your pets to run around and get the exercise they need. Other locations simply do not have good outdoor spaces for you to let your pet out or to enjoy walks with it. While we want to help and want your family to stay together, please do your research on where you are going and what your living situation will be like before deciding to take your furry family member with you!

Breed Restrictions

Many countries have bans on which types of pets can be transported into the country.  So even if your pet does not have an issue with size or finding transportation, they will be unable to make the journey simply because of government restrictions. If you have any questions or want to check whether or not your furry family member will be allowed into the country you are relocating to please call a pet travel specialist, such as Happy Tails Travel, and we will be happy to assist you!

Where do the pets go?

So you are all set for your PCS. The best case scenario is that your furry family member is able to come with you and there are no difficulties arranging his or her transportation by air with care! However, sometimes the location or breed of animal makes it too difficult for your family member to come along with you. This situation is unfortunate and why we stress the importance of reading this blog and understanding the challenges that come along with a PCS move.

Some families are lucky enough to have family members or close friends remaining stateside who are willing to foster the pet while their human family is abroad. You can also go through pet agencies or rescue groups in an attempt to find a foster family for your furry family member until you get back.

If you are unable to find a temporary home for your pet, sometimes families decide to part during the PCS. This means that the active duty military member would go abroad as per orders and the rest of the family, plus the furry family member, will stay at their home stateside. While you are keeping your furry friend and continuing to provide a loving home for them, being apart from your human family can pose some difficulties as well and can be a very emotional time. You must decide which situation is best for your family.

The worst case scenario is that you have no choice but to put your pet up for adoption. However, please look at the options listed above before you consider this option. While giving up part of your family will be difficult, in some cases it is in the best interest of the pet if they are unable to relocate with you and have no safe place to stay while you are away, but please ask your friends and family, or a pet rescue shelter, for assistance before resorting to giving you furry family member up for good.

Final Thoughts

As with all pet relocations, PCS moves can be challenging.  However, Happy Tails Travel is here to help! We want your family to stay together no matter where you go, and will do everything in our power to make that happen! We have many happy success stories; please visit the military testimonial page on our website at www.HappyTailsTravel.com to hear about our military families and their relocation!

For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315. We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.


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