Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated June 5th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 - 3 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, Happy Tails Travel is only able to offer ground transportation services within the contiguous U.S. at this time.

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.  If you are traveling with us via our By Ground Safe & Sound program, all routes are continuing as scheduled and currently have no delays. 

    Due to the limitations on domestic flights that accommodate pets, we can offer our By Ground Safe & Sound program as an alternative, which is subject to pricing based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Why Do I Need a Pet Travel Agent for International Travel?

By: Bridget Monrad, R.N. | Nov 17, 2015

There are many reasons that using a Professional Pet Travel Agent is a great idea for International Travel. There are lots of moving pieces for pet relocation, and it is never too early to start planning for an international pet relocation. A professional agent will coordinate all of the aspects involved in providing a smooth pet move, so that you can concentrate on your own travel & moving plans. 

One of the first reasons is that some airlines will not allow your pet to travel unless it is arranged by a professional pet travel agent. This is especially true with international flights. The reason for this is that there is an array of important and sometimes complicated documents needed for international travel. The airlines want to ensure your pet will travel safely to their final destination without any problems at check in or upon arrival to the foreign country. For this reason it is highly advised to use a professional pet agency, such as Happy Tails Travel Inc.

Most of our pets do travel unaccompanied. This means that the pet may travel on a different flight from the owner, or the owner may be driving a car or moving truck to their new home.  This may require a professional pet relocation company to step in & assist with transportation to or from the closest pet friendly airport, boarding before or after your pet’s travel date, or arranging veterinary services to ensure all international travel requirements are met.

The second reason to use a professional pet travel agency is that the paperwork and documentation for exporting a pet to a different country varies according to the countries’ specific rules. While some countries, such as members of the European Union, are very similar in what is required for pets to be imported into each country, others are more varied and sometimes challenging.  In particular, there are some countries which have remained Rabies Free by having very strict import regulations. Therefore, the requirements and documentation needed often include a series of vaccinations, and blood tests with waiting periods before your pet can legally enter the country.

The third reason to use an experienced pet travel company is that some veterinarians are not familiar with pet travel requirements for foreign countries. They may have outdated information, or may not have the most recent versions of necessary documents. Additionally, countries may change their import requirements, often will little or no notice. It is suggested you work with a profession pet travel consultant, such as Happy Tails Travel Inc., to ensure that your pet meets the most recent requirements for import into foreign countries. We are also available to your vet for reference, so if they have any questions, they can contact us. Working with an experienced company for all aspects of your pet’s travel ensures that no each piece will seamlessly come together.

In arranging international travel, Happy Tails Travel provides the following services:

  • We research what tests, vaccinations, paperwork, and inspections are required by the destination country & when they must be completed.

  • We develop a timeline of when each document is required to be submitted, provide the necessary documents & show you to complete them with examples.

  • We continuously check for changes within the country entry requirements, to check if the policies have changed.

  • We research which airline your pet will travel on! We are familiar with airline routings, and bring you the best options using that experience. We also know the various requirements for each airline. Not all airlines go to all countries, and each airline has very specific qualifications for animal travel. Additionally, not all airplanes are able to accept live animals.

  • We check that all paperwork for pet travel is accurate, fully filled out, & completed in the proper manner.

  • We walk you through the steps of submitting paperwork to the USDA and ensure you do it in a timely fashion in order to meet your pet’s desired travel date.

  • Lastly, we can assist in hiring import or export agents to ensure that not only does your furry family member meet the country requirements, but that there is someone local to assist with your pet’s travel at the departure and arrival locations.

Hiring an experienced pet travel company is often the best way to ensure a safe & comfortable move for your pet, & to allow you the pet owner to be able to focus on all of the other things that are important in your VIP move.   It is recommended to have someone provide one on one assistance from start to finish.  To help you with a successful pet relocation please contact Happy Tails Travel today!  We are an experienced pet move specialist with 20 years in business with a 100% safety record!

If you think a Pet Travel Agent is right for your moving needs do not hesitate to contact us for a quote today!  For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.


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