Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated June 5th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 - 3 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, Happy Tails Travel is only able to offer ground transportation services within the contiguous U.S. at this time.

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.  If you are traveling with us via our By Ground Safe & Sound program, all routes are continuing as scheduled and currently have no delays. 

    Due to the limitations on domestic flights that accommodate pets, we can offer our By Ground Safe & Sound program as an alternative, which is subject to pricing based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Holiday Pet Relocation

By: Bridget Monrad, R.N. | Dec 28, 2015

   Often times we see a decrease in pet relocation over the holidays as many people are on vacation instead of moving.  However, some families do not have a choice and have to relocate by the start of the year; this is especially true for military families when orders do not always take holidays into consideration.  While it is always important to plan your furry family member’s travel in advance, the holidays make this fact even more vital as the holidays bring up more obstacles than other times during the year.

   Weekend and holiday travel is much more restricted for pet travel.  While there are many flights to accommodate an increase in human passengers, the cargo facilities which are in charge of handling your pets have limited hours.  This means that there are not as many flight options for your pets as they must travel when there is a pet professional with the airline to assist them and make sure they are safe and sound throughout their journey.  Often times there are no cargo hours at all on the actual holiday, therefore many pets are unable to travel during these times.  If your pet is traveling internationally you must also consider holidays in all countries your pet may travel through.  Many countries celebrate different holidays, many which fall one right after the other.  Therefore, this will could delay your pet’s travel as we must ensure that the cargo and customs clearance facilities are open and able to help your pet. 

   In addition to limited cargo hours, you need to think about the time it will take your pet professional to plan and coordinate your pet’s air travel by air with care.  Typically we request at least 10 business days for domestic travel and 30 business days for international travel.  We do not count holidays as business days, and therefore we need more advance notice to plan your furry family member’s move.  For example if Christmas falls on a Friday, Christmas Eve, Christmas, then New Year’s Eve and New Year’s Day all fall within the 10 day time frame.  Therefore instead of 10 business days, you should plan at least 2 weeks out to ensure your pet can meet their desired travel date without incurring additional charges for a rush service. 

                Another common theme we notice during the holidays is the desire for roundtrip transportation for pets.  We understand your desire to keep your furry family member with you during the holidays, but you must also think about what is best for them.  If you are only traveling for a week or two, often times it is more stress than it is good to take your pet along with you.  While your pets are safe and in good hands while flying, the experience is still stressful on many pets and they need appropriate time to rest and recuperate before traveling again.  Also, pet tickets are not based on the destination like human flights are, and instead are based on your pet’s weight in its crate.  While we provide a discounted service fee for roundtrip transportation, your pet’s airfare will be based on its weight in its crate both ways; there are no discounted roundtrip tickets.  Make sure your pet does not binge on yummy food during his or her vacation or the ticket will be even more expensive coming back!  One other factor when considering roundtrip transportation is the origin and destination.  Many pets are restricted based on outdoor temperatures.  Therefore you must not only think about the weather when going somewhere, but rather what will the weather look like when you come back?  You want to make sure your pet can safely travel back home with you after the holidays!

   If you have to relocate during the holidays or are interested in taking your pet on vacation with you, please contact us and fill out a Pet Travel Form! We’d be happy to help you and think about the logistics of your furry family member’s holiday travel! For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.


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