Happy Tails Alerts


    We love helping pets have a smooth move and want to help you too!

    At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 3 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

    Due to our existing clients and transport schedule, at this time we are booking ground transports at least 30 days out from the date a signed contract is received, and we require at least 15 business days to accommodate domestic air travel, from the date a signed contract is received. 

    We regret to inform you that all international services are currently suspended.

    Air options remain limited as airlines work on resuming services as usual. Air travel becomes more difficult for pets to fly as temperatures must be below 80° Fahrenheit at all cities on a pet’s itinerary and many places in the country are already experiencing warmer temperatures.

    If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

    Thank you for your patience and understanding. We look forward to working with you!


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

The Travel Day – What to Expect

By: Bridget Monrad, R.N. | Feb 02, 2017

You have been working with your pet travel consultant for weeks, maybe even months, to make your pet’s travel arrangements, now the big day is here, what next?!

The night before you will have made sure your pet’s airline approved travel crate is ready to go.  This includes making sure there is a pad at the bottom of the crate, there is a dish for food, and a frozen bowl of water.  You will need your pet’s leash and collar to take the pet to the airport for check in (or give it to our professional transporter). Then the airline agent will tape it to the top of the kennel for easy access.  You will also have your pet packet ready to go.  This was prepared in advance for you by the team at Happy Tails Travel.  Inside you will find crate labeling stickers, a customized crate name tag, your airline authorization form, and you will have included your pet’s rabies and original health certificates which were given to you by your pet’s veterinarian.  If you are traveling internationally, you will have additional documents for customs. 

Your personal pet consultant will have called you a few days prior to your pet’s flight to go over the documents with you and walk you through the check-in process, so you should be prepared for anything the travel day has in store.

Some people decide to have their cats and dogs brought to the airport by a professional pet transporter, in which case all you need to do is have your pet ready to go in their crate, and the transporter will come to your house, pick up your furry family member and the pet packet and handle the airline check-in for you.  Other people opt to do this themselves as it can save money, and you will be well prepared for it should you choose to do so yourself.

Pets must be checked into their flight at least two hours prior to departure for domestic flights and at least four hours prior for international flights.  Depending on the airline and the time of departure, you will take your pet to one of two places to check-in for their flight; the airline ticket counter (the same place where you would go to check-in for your own flight) or directly to the appropriate airline’s cargo facility, which will be located near the airport but not in the main passenger terminal. Your pet travel consultant will let you know which location to go to and provide an address for you.

At check-in, you will present your pet and the travel documents to the airline personnel.  They will look over the documents and inspect your pets crate before they accept your cat or dog for shipment.  Once they have been checked in for their flight, you can leave the airport knowing that your pet is in good hands and the team at Happy Tails Travel is now able to track your pets journey and keep you updated throughout their travel.

After check in, your pet will be taken to a fully secure, live animal waiting facility which is supervised by staff.  This area is fully temperature controlled and away from the hustle and bustle of the busy airport, so your pet does not get stressed out. They will stay in their crate during this time, but will be checked on by airline personnel and offered water if needed.  When it is time for your pet to board their flight, they will be taken to the aircraft in an air-conditioned or heated pet van.  Pets are always the last ones on the plane and the first ones off, to avoid waiting on the tarmac.     

Pets traveling without an owner must be transported in the bottom of the aircraft.  While many people refer to this area as “cargo”, it is a separate area for live animals that is fully temperature controlled, pressurized, and oxygenated for their comfort.

If your pet has any layovers they will wait in another live animal facility and be transported to and from the aircrafts in an air-conditioned or heated vehicle. 

When your pet arrives at their destination, you will either pick them up at baggage claim or the cargo facility; again, your pet travel consultant will have told you exactly where you need to go. All you must do to pick them up is to show your ID and sign for them! Then you and your furry family member can be off to your new home to live happily ever after!

If you have more questions about a day in the life of pet travel, or are interested in arranging your furry family member’s trip, please contact us today!


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