Happy Tails Alerts

  • March Madness!

    We are offering a discount on our Ground Transport Planning Fee for travel during the month of March!

    Our March Madness Special Ground Transport Planning fee is $200 for civilian domestic ground relocation (reduced from $250), and $185 for military and rescue domestic ground relocation (reduced from $200).  

    In addition to the discounted transport planning fee, you will be responsible for the cost of the transportation itself which is based on mileage and/or timing.

    *Please note our March Madness Special is only valid for travel between March 1st - 31st, 2019.  A signed contract must be returned prior to the discount being applied.

We've been home for a month and everyone is settling in nicely! Attached is a picture of Briny enjoying her new home. Thanks again for all your help!
Warm regards,

Clayton Saunders from Rome, Italy to Dulles, VA

Blue the Dog - Military Pet transportation services from California, USA to Brandon Suffolk UK Blue the Dog - Overseas Pet travel services from California, USA to Brandon Suffolk UK

Just wanted to say thank you for all your help getting Blue to the UK. Everything went perfectly from his paperwork to his drop off to the pick-up.

He was a very happy boy when we picked him up and his customs clearance process was very smooth.

Erin Sturgell & Blue
Rosamond CA to Brandon Suffolk UK

Obi - dog shipped from Smithfield, VA to Venice, Italy

After a few days Obi is still doing great! He is eating normal, sleeping as expected, and being his general frisky self. I've attached a picture of Obi and the kids for your enjoyment. We are grateful for your help in getting him here in such good health. He was well taken care of. Thanks!


Ike Williams
Smithfield, VA to Venice, Italy

Dogs, Sierra and Jenny shipped from Austin, TX to Oakland, CA

Thanks to Happy Tails Travel Jenny & Sierra had a safe flight from Austin, TX to Oakland, CA.

Happy Tails Travel coordinated the entire travel process for my pets. I was up to date on all the arrangements even as they traveled to their final destination. We were very pleased with the services Bridget provided. Thanks Happy Tails!!

Leslie F.
Austin, TX to Oakland, CA

Here are some photos of our Ellie (female dog) and Hapa (male cat) after their very long trip from Maui to Maine. They are enjoying their Happy Tails cowboy bandanas.

You did a fantastic job getting them to us in very good condition. They were no worse for the wear and as happy as ever to see us. They settled into our their new home like they had been here all along! We are so grateful for your service!

Our best to you,

Michael and Leanne Caires
Makawao, HI to Portland ME

We are eternally grateful for your helping our dogs, Bo and Megan be flown to us without any muss or fuss.

Thank you! Kelly Brilakis
Denver, Co to Atlanta Ga.

The Travel Day – What to Expect

By: Bridget Monrad, R.N. | Feb 02, 2017

You have been working with your pet travel consultant for weeks, maybe even months, to make your pet’s travel arrangements, now the big day is here, what next?!

The night before you will have made sure your pet’s airline approved travel crate is ready to go.  This includes making sure there is a pad at the bottom of the crate, there is a dish for food, and a frozen bowl of water.  You will need your pet’s leash and collar to take the pet to the airport for check in (or give it to our professional transporter). Then the airline agent will tape it to the top of the kennel for easy access.  You will also have your pet packet ready to go.  This was prepared in advance for you by the team at Happy Tails Travel.  Inside you will find crate labeling stickers, a customized crate name tag, your airline authorization form, and you will have included your pet’s rabies and original health certificates which were given to you by your pet’s veterinarian.  If you are traveling internationally, you will have additional documents for customs. 

Your personal pet consultant will have called you a few days prior to your pet’s flight to go over the documents with you and walk you through the check-in process, so you should be prepared for anything the travel day has in store.

Some people decide to have their cats and dogs brought to the airport by a professional pet transporter, in which case all you need to do is have your pet ready to go in their crate, and the transporter will come to your house, pick up your furry family member and the pet packet and handle the airline check-in for you.  Other people opt to do this themselves as it can save money, and you will be well prepared for it should you choose to do so yourself.

Pets must be checked into their flight at least two hours prior to departure for domestic flights and at least four hours prior for international flights.  Depending on the airline and the time of departure, you will take your pet to one of two places to check-in for their flight; the airline ticket counter (the same place where you would go to check-in for your own flight) or directly to the appropriate airline’s cargo facility, which will be located near the airport but not in the main passenger terminal. Your pet travel consultant will let you know which location to go to and provide an address for you.

At check-in, you will present your pet and the travel documents to the airline personnel.  They will look over the documents and inspect your pets crate before they accept your cat or dog for shipment.  Once they have been checked in for their flight, you can leave the airport knowing that your pet is in good hands and the team at Happy Tails Travel is now able to track your pets journey and keep you updated throughout their travel.

After check in, your pet will be taken to a fully secure, live animal waiting facility which is supervised by staff.  This area is fully temperature controlled and away from the hustle and bustle of the busy airport, so your pet does not get stressed out. They will stay in their crate during this time, but will be checked on by airline personnel and offered water if needed.  When it is time for your pet to board their flight, they will be taken to the aircraft in an air-conditioned or heated pet van.  Pets are always the last ones on the plane and the first ones off, to avoid waiting on the tarmac.     

Pets traveling without an owner must be transported in the bottom of the aircraft.  While many people refer to this area as “cargo”, it is a separate area for live animals that is fully temperature controlled, pressurized, and oxygenated for their comfort.

If your pet has any layovers they will wait in another live animal facility and be transported to and from the aircrafts in an air-conditioned or heated vehicle. 

When your pet arrives at their destination, you will either pick them up at baggage claim or the cargo facility; again, your pet travel consultant will have told you exactly where you need to go. All you must do to pick them up is to show your ID and sign for them! Then you and your furry family member can be off to your new home to live happily ever after!

If you have more questions about a day in the life of pet travel, or are interested in arranging your furry family member’s trip, please contact us today!