Happy Tails Alerts

  • March Madness!

    We are offering a discount on our Ground Transport Planning Fee for travel during the month of March!

    Our March Madness Special Ground Transport Planning fee is $200 for civilian domestic ground relocation (reduced from $250), and $185 for military and rescue domestic ground relocation (reduced from $200).  

    In addition to the discounted transport planning fee, you will be responsible for the cost of the transportation itself which is based on mileage and/or timing.

    *Please note our March Madness Special is only valid for travel between March 1st - 31st, 2019.  A signed contract must be returned prior to the discount being applied.

We've been home for a month and everyone is settling in nicely! Attached is a picture of Briny enjoying her new home. Thanks again for all your help!
Warm regards,

Clayton Saunders from Rome, Italy to Dulles, VA

Blue the Dog - Military Pet transportation services from California, USA to Brandon Suffolk UK Blue the Dog - Overseas Pet travel services from California, USA to Brandon Suffolk UK

Just wanted to say thank you for all your help getting Blue to the UK. Everything went perfectly from his paperwork to his drop off to the pick-up.

He was a very happy boy when we picked him up and his customs clearance process was very smooth.

Erin Sturgell & Blue
Rosamond CA to Brandon Suffolk UK

Obi - dog shipped from Smithfield, VA to Venice, Italy

After a few days Obi is still doing great! He is eating normal, sleeping as expected, and being his general frisky self. I've attached a picture of Obi and the kids for your enjoyment. We are grateful for your help in getting him here in such good health. He was well taken care of. Thanks!


Ike Williams
Smithfield, VA to Venice, Italy

Dogs, Sierra and Jenny shipped from Austin, TX to Oakland, CA

Thanks to Happy Tails Travel Jenny & Sierra had a safe flight from Austin, TX to Oakland, CA.

Happy Tails Travel coordinated the entire travel process for my pets. I was up to date on all the arrangements even as they traveled to their final destination. We were very pleased with the services Bridget provided. Thanks Happy Tails!!

Leslie F.
Austin, TX to Oakland, CA

Here are some photos of our Ellie (female dog) and Hapa (male cat) after their very long trip from Maui to Maine. They are enjoying their Happy Tails cowboy bandanas.

You did a fantastic job getting them to us in very good condition. They were no worse for the wear and as happy as ever to see us. They settled into our their new home like they had been here all along! We are so grateful for your service!

Our best to you,

Michael and Leanne Caires
Makawao, HI to Portland ME

We are eternally grateful for your helping our dogs, Bo and Megan be flown to us without any muss or fuss.

Thank you! Kelly Brilakis
Denver, Co to Atlanta Ga.

Why Does my Pet Require Ground Transportation?

By: Bridget Monrad, R.N. | Sep 18, 2018

If you have read our earlier blogs, you may have noticed that our service use to be limited to air transportation.  However, recently there has been an increase in airline regulations for pets, which has resulted in our company offering a brand-new service, By Ground Safe and Sound, within the contiguous United States.

What are the new airline restrictions for family pets?

Airlines have always had temperature restrictions for pets to travel.  However, many airlines had special programs in place which made it easier for pets to travel during the summer months and the winter season.  Due to increased restrictions to ensure pet safety, all domestic airlines within the United States now require the temperatures to be between 40 – 80 degrees Fahrenheit for your pets to fly.  If your pet is traveling internationally some of the international carriers have more flexibility with the temperatures, but first your pets must be taken to an airport which services that specific airline.

Another change to airline policies are the breeds of pets which will be accepted for transport.  While airlines have always had breed restrictions, many breeds could still fly if they had a customized crate.  With the recent changes however, many of these breeds can no longer fly.  This is due to a combination of factors including some breeds being classified as very strong, and other breeds being brachycephalic, or snub-nosed.  As with the temperature restrictions, if your pet is traveling internationally some of the international carriers have more flexibility. While some of these restrictions may seem inconvenient, they are to ensure your pet’s safety for their health and well-being while traveling.

The last change is that now many airlines will no longer accept larger dogs which require a giant or 700 series crate.  Each aircraft is set-up to only receive cargo and crates of certain dimensions. That is why it is beneficial to work with a pet relocation company, as they are familiar with which airlines and aircrafts can accommodate your pets.  While the aircrafts themselves have not changed, many airlines now will only accept medium sized and smaller pets, which can fit into a 500 series crate or smaller.

Which pets are affected?

Pets that are being affected the most now are ones needing to travel to warmer states, such as Florida and Texas.  As the temperatures in these locations stays warm for most of the year, it is becoming more difficult to find flights to accommodate animals.  If your travel date is flexible enough to allow your pets to travel when it is cooler, many pets still have the option of flying.  Early morning and evening flights are also great options as it is usually the coolest part of the day.  In some cases, there is no possibility of the temperatures meeting the airline guidelines and in these cases ground transportation is needed.  

As previously mentioned, if you have a larger dog, being taller than 35”, then many airlines will no longer be able to transport him or her.

There are also many breeds which can no longer fly domestically, no matter the temperature or type of crate they travel in. 

Affected dog breeds include, but are not limited to:

  • American Pit Bull Terrier/Pit Bull
  • American Staffordshire Terrier
  • Belgian Malinois
  • Boston Terrier
  • Boxer
  • Bulldogs of any type
  • Cavalier King Charles Spaniel
  • Chow Chow
  • Lhasa Apso
  • Mastiffs of any type
  • Pug
  • Shar-Pei
  • Shih-Tzu

* Please see the end of the blog for the full list.

Affected cat breeds include:

  • Burmese
  • Exotic Shorthair
  • Himalayan
  • Persian

What does ground service for my pet include?

So, what does all the above information mean?  What if you have a pet which falls under the new restrictions and can no longer fly? Have no fear, Happy Tails Travel is here to assist with our By Ground Safe and Sound service!

For ground transportation we arrange domestic pet travel and relocation services within the contiguous United States. We help with all the arrangements of your pet’s VIP relocation from start to finish. This includes the following:

  • Door-to-door transportation; no need to go to/from airports
  • Cost includes everything including overnights at pet friendly hotels with our driver for maximum rest and comfort
  • Working with our trusted drivers to arrange for your pets’ safe and comfortable ground transportation
  • Transportation in heated/air-conditioned Sedans, SUVs, Mini Vans or Cargo vans, based on the pets traveling
  • Communication with you throughout the trip; including at least 3 pictures of your pets per travel day, and regular updates between the driver and the pet owner(s) directly
  • GPS tracking of our professional pet drivers so we know their location and that of your pet(s)
  • Comfort stops, walks, and potty breaks along the way (every 2 – 4 hours, unless more frequently requested)
  • Your pets will be fed, given water and are able to bring their favorite toys along for the ride; we customize their normal routine to that at home.


For more information on our By Ground Safe and Sound service, or to figure out which type of transportation is best for your pet, please visit our Website, and fill out our Pet Travel Form today!

*Complete list of dog breeds which are banned on most airlines.  Please note this list varies from airline to airline, and mostly applies to those airlines based within the United States.

 Affenpinscher  Dogo  Argentino/Argentinian Mastiff   Old English Bulldogges
 American Bulldog  Dogue de Bordeaux/French Mastiff  Pakastani Mastiff/Bully Kutta
 American Bully  Dutch Pug  Pekingese
 American Mastiff  English Bulldog  Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff
 American Pit Bull Terrier/Pit Bull  English Mastiff  Pug
 American Staffordshire Terrier/"Amstaff"  English Toy Spaniel/Prince Charles Spaniel  Pyrenean Mastiff
 Belgian Malinois  Fila Brasileiro/Brazilian Mastiff/Cao de Fila  Shar-Pei/Chinese Shar-Pei
 Boerboel/South African Mastiff  French Bulldog  Shih-Tzu
 Boston Terrier  Indian Mastiff/Alangu  Shorty Bulldogs
 Boxer  Japanese Chin/Japanese Spaniel  Spanish Alano/Spanish Bulldog/Alano Espanol
 Brussels Griffon  Japanese Pug  Spanish Mastiff / Mastin Espanol
 Bullmastiff  Kangal/Turkish Kangal  Staffordshire Bull Terrier/"Staffys"
 Ca de Bou/Mallorquin Mastiff  Lhasa Apso  Tibetan Mastiff
 Cane Corso/Italian Mastiff  Mastiff  Tibetan Spaniel
 Cavalier King Charles Spaniel  Neapolitan Mastiff/Mastino Napoletano  Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa
 Chow Chow