Happy Tails Alerts


    We love helping pets have a smooth move and want to help you too!

    At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 3 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

    Due to our existing clients and transport schedule, at this time we are booking ground transports at least 30 days out from the date a signed contract is received, and we require at least 15 business days to accommodate domestic air travel, from the date a signed contract is received. 

    We regret to inform you that all international services are currently suspended.

    Air options remain limited as airlines work on resuming services as usual. Air travel becomes more difficult for pets to fly as temperatures must be below 80° Fahrenheit at all cities on a pet’s itinerary and many places in the country are already experiencing warmer temperatures.

    If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

    Thank you for your patience and understanding. We look forward to working with you!


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Why Does my Pet Require Ground Transportation?

By: Bridget Monrad, R.N. | Sep 18, 2018

If you have read our earlier blogs, you may have noticed that our service use to be limited to air transportation.  However, recently there has been an increase in airline regulations for pets, which has resulted in our company offering a brand-new service, By Ground Safe and Sound, within the contiguous United States.

What are the new airline restrictions for family pets?

Airlines have always had temperature restrictions for pets to travel.  However, many airlines had special programs in place which made it easier for pets to travel during the summer months and the winter season.  Due to increased restrictions to ensure pet safety, all domestic airlines within the United States now require the temperatures to be between 40 – 80 degrees Fahrenheit for your pets to fly.  If your pet is traveling internationally some of the international carriers have more flexibility with the temperatures, but first your pets must be taken to an airport which services that specific airline.

Another change to airline policies are the breeds of pets which will be accepted for transport.  While airlines have always had breed restrictions, many breeds could still fly if they had a customized crate.  With the recent changes however, many of these breeds can no longer fly.  This is due to a combination of factors including some breeds being classified as very strong, and other breeds being brachycephalic, or snub-nosed.  As with the temperature restrictions, if your pet is traveling internationally some of the international carriers have more flexibility. While some of these restrictions may seem inconvenient, they are to ensure your pet’s safety for their health and well-being while traveling.

The last change is that now many airlines will no longer accept larger dogs which require a giant or 700 series crate.  Each aircraft is set-up to only receive cargo and crates of certain dimensions. That is why it is beneficial to work with a pet relocation company, as they are familiar with which airlines and aircrafts can accommodate your pets.  While the aircrafts themselves have not changed, many airlines now will only accept medium sized and smaller pets, which can fit into a 500 series crate or smaller.

Which pets are affected?

Pets that are being affected the most now are ones needing to travel to warmer states, such as Florida and Texas.  As the temperatures in these locations stays warm for most of the year, it is becoming more difficult to find flights to accommodate animals.  If your travel date is flexible enough to allow your pets to travel when it is cooler, many pets still have the option of flying.  Early morning and evening flights are also great options as it is usually the coolest part of the day.  In some cases, there is no possibility of the temperatures meeting the airline guidelines and in these cases ground transportation is needed.  

As previously mentioned, if you have a larger dog, being taller than 35”, then many airlines will no longer be able to transport him or her.

There are also many breeds which can no longer fly domestically, no matter the temperature or type of crate they travel in. 

Affected dog breeds include, but are not limited to:

  • American Pit Bull Terrier/Pit Bull
  • American Staffordshire Terrier
  • Belgian Malinois
  • Boston Terrier
  • Boxer
  • Bulldogs of any type
  • Cavalier King Charles Spaniel
  • Chow Chow
  • Lhasa Apso
  • Mastiffs of any type
  • Pug
  • Shar-Pei
  • Shih-Tzu

* Please see the end of the blog for the full list.

Affected cat breeds include:

  • Burmese
  • Exotic Shorthair
  • Himalayan
  • Persian

What does ground service for my pet include?

So, what does all the above information mean?  What if you have a pet which falls under the new restrictions and can no longer fly? Have no fear, Happy Tails Travel is here to assist with our By Ground Safe and Sound service!

For ground transportation we arrange domestic pet travel and relocation services within the contiguous United States. We help with all the arrangements of your pet’s VIP relocation from start to finish. This includes the following:

  • Door-to-door transportation; no need to go to/from airports
  • Cost includes everything including overnights at pet friendly hotels with our driver for maximum rest and comfort
  • Working with our trusted drivers to arrange for your pets’ safe and comfortable ground transportation
  • Transportation in heated/air-conditioned Sedans, SUVs, Mini Vans or Cargo vans, based on the pets traveling
  • Communication with you throughout the trip; including at least 3 pictures of your pets per travel day, and regular updates between the driver and the pet owner(s) directly
  • GPS tracking of our professional pet drivers so we know their location and that of your pet(s)
  • Comfort stops, walks, and potty breaks along the way (every 2 – 4 hours, unless more frequently requested)
  • Your pets will be fed, given water and are able to bring their favorite toys along for the ride; we customize their normal routine to that at home.


For more information on our By Ground Safe and Sound service, or to figure out which type of transportation is best for your pet, please visit our Website, and fill out our Pet Travel Form today!

*Complete list of dog breeds which are banned on most airlines.  Please note this list varies from airline to airline, and mostly applies to those airlines based within the United States.

 Affenpinscher  Dogo  Argentino/Argentinian Mastiff   Old English Bulldogges
 American Bulldog  Dogue de Bordeaux/French Mastiff  Pakastani Mastiff/Bully Kutta
 American Bully  Dutch Pug  Pekingese
 American Mastiff  English Bulldog  Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff
 American Pit Bull Terrier/Pit Bull  English Mastiff  Pug
 American Staffordshire Terrier/"Amstaff"  English Toy Spaniel/Prince Charles Spaniel  Pyrenean Mastiff
 Belgian Malinois  Fila Brasileiro/Brazilian Mastiff/Cao de Fila  Shar-Pei/Chinese Shar-Pei
 Boerboel/South African Mastiff  French Bulldog  Shih-Tzu
 Boston Terrier  Indian Mastiff/Alangu  Shorty Bulldogs
 Boxer  Japanese Chin/Japanese Spaniel  Spanish Alano/Spanish Bulldog/Alano Espanol
 Brussels Griffon  Japanese Pug  Spanish Mastiff / Mastin Espanol
 Bullmastiff  Kangal/Turkish Kangal  Staffordshire Bull Terrier/"Staffys"
 Ca de Bou/Mallorquin Mastiff  Lhasa Apso  Tibetan Mastiff
 Cane Corso/Italian Mastiff  Mastiff  Tibetan Spaniel
 Cavalier King Charles Spaniel  Neapolitan Mastiff/Mastino Napoletano  Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa
 Chow Chow    

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