Happy Tails Alerts


    We love helping pets have a smooth move and want to help you too!

    At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 3 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

    Due to our existing clients and transport schedule, at this time we are booking ground transports at least 30 days out from the date a signed contract is received, and we require at least 15 business days to accommodate domestic air travel, from the date a signed contract is received. 

    We regret to inform you that all international services are currently suspended.

    Air options remain limited as airlines work on resuming services as usual. Air travel becomes more difficult for pets to fly as temperatures must be below 80° Fahrenheit at all cities on a pet’s itinerary and many places in the country are already experiencing warmer temperatures.

    If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

    Thank you for your patience and understanding. We look forward to working with you!


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Tips To Avoid Pet Adoption Scams

By: Bridget Monrad, R.N. | Feb 01, 2013

What is a pet adoption scam?

It is scammers who target honest and innocent pet loving people searching online forums to find a pet to adopt. Craigslist is a place where the scammers begin their dirty deeds at honest people's expense. Here is generally how it works.

The scammer first puts an ad offering pets for sale a very low cost. One of their tactics to make the adoption look legit is by showing pictures of the pets, stolen from other websites, and lifting entire pet travel websites and then inserting the fake name of their business and their contact numbers to make it look like their own website.

The chain of events:

1. Victim responds to the ad and questions the low price or reason for adopting out such an expensive pet.

2. Typical answers: Recently moved and can't take their pet. Not enough time to care for pets. Too many pets already.

3. Victim and scammer exchange emails, ID's and phone calls to prove creditably. The scammer offers to ship the pet and asks the victim to only pay for shipping. Scammer then asks for untraceable Money Grams, Western Union, money orders, or gift cards.

4. After transfer of money the victim does not receive the non-existent pet. When the victim does hear from scammer again, it is only for more money to be sent for various reasons, such as airport holding of the animal for quarantine, unexpected vet fees, or the pet needs a different crate. Eventually the victim stops sending money and realizes there is no pet coming to them. 

5. Sometimes the victim may finally reach out to the legitimate company the scammers were copying their information from.  In these cases, the true company cannot do anything to assist the victim except to report the scammer for falsely using their company information.  It is important that you, as an interested pet owner, verify the legitimacy of the seller and pet relocation company you are interested in working with and do your due intelligence before sending money over.  If a situation seems too good to be true, it probably is.

How to avoid a pet adoption scam & warning signs:

  • Emails contain broken English as the scammers are generally in another country. Watch for poor grammar and spelling mistakes.
  • They want all of your info, however they do not reveal their names, addresses, phone #, show pictures of themselves, their home, or their business. They try to paint a picture of themselves by saying things such as they are a married couple, with one of them handicapped and recently lost a job.
  • They prefer to use full breed puppies; the most popular is English bulldogs. Other popular dogs are Yorkies, Chihuahuas, Pugs, Pitbulls, Huskies, Golden Retrievers and Labradors.
  • They say they are missionaries from another country.
  • Their ad offers to set you up with a pet shipper.
  • They want it to happen very quickly due to sob stories such as pet will be in danger if not sent soon.
  • They will ask for last minute fees which were not communicated from the beginning.  They will then threaten to hold you legally responsible for the pet if additional funds are not sent immediately (they cannot take any legal action again you, as they are the ones acting illegally).
  • They try to get you into an agreement to send payment to the seller, usually by Western Union. 
  • They may also ask for other forms of non-traceable payment such as gift cards or money order.  Common gift cards scammers request are Amazon, Walmart and iTunes.

Resources and what you can do:

When you are ready to adopt a pet, be educated and check out carefully the person you are purchasing from. Ask questions. Pay by credit card via a secure website. Adopt locally and in person.

If you do get scammed inform the scammer the gig is up and you know they are not legit and you are reporting them to the local and national authorities to get them shut down. Do not be intimidated by them. Below are some websites to report.

If you are in need of assistance with transporting your pet, please fill out our
Pet Travel Form or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.

Recent Scam Involving Payments Requested through Western Union

Recently, we have become aware of a scam in which pet adopters are receiving email requests for payment through Western Union. If you are a adopting a pet and they ask for payment by Western Union or Money Gram, STOP! Do not send money. It is a scam! We never ask for this type of payment. Our policy is by a credit card with a signed contract.


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