Military Testimonials

We just PCSed with the military and to say it has been chaos would been an understatement. From last minute orders to same day tickets I’ve been a wreck, but, and that’s a big BUT, Happy Tails Travel made moving my Presa Canario (Kronos) stress free. I had to go back and forth with my consultant Kim multiple times and never once did she make me feel bad that I had so many questions or had to change things. The pick up and delivery drivers were phenomenal with last minute changes as well since we were on a military base and that made the pick up and drop off a bit more complicated. My boy was taken care of the entire way and wasn’t nervous at all with any of the handlers and that says a lot since one was a man and he’s not a fan of men. I cried so much after dropping him off knowing that they were going to take such good care of him. I can’t recommend them enough. Thank you so much Happy Tails Travel!!!

Rebecca M. & Kronos
Pearl Harbor, HI to Dover, DE

Where do I even start. I received orders to Hawaii last November for a summer PCS. My excitement turned into panic soon as I saw the requirements to take my pup and avoid the Quarantine period. The heavens blessed me with finding Happy Tails! Kim is simply the best. My journey started from Texas to San Diego, from there their wonderful partner took care of my baby girl 🐶 while I took the first trip to Hawaii and anxiously awaited my girl's turn. Now, due to my mistake, I had the wrong crate but the partner in San Diego got it taken care of and pup flew out the next night. I will never use anyone else! My next PCS will be with Happy Tails Travel!!!

Jose J. & Channel
San Diego, CA to Honolulu, HI

Ken was a true professional who did an amazing job as a driver taking care of our 8 y/o Husky as she traveled coast to coast across the USA. He provided a fun and relaxing atmosphere by taking her to dog parks-pet friendly truck stops along the way and efficiently got her back to our family in only 4 days. Ken ensured she had plenty of room in his van, followed her meal schedule, and gave her treats to build trust between them. Additionally, he sent daily photos and videos to my wife and I of Jude at rest stops to see how she was doing. Highly recommend using Happy Tails as they are a professional service who cares about your pets safely and comfortably traveling back to their families.

Sincerely,

David S. & Jude
Seattle, WA - Jacksonville, NC

We are so appreciative for the support and guidance provided by Happy Tails Travel. We specifically want to thank Kim for all her help with travel questions and even animal quarantine questions.

Koda is doing so well. He loves to play in the sand and watch the chickens!

We will gladly use happy tails again in the future!

Dora W. & Koda!
Los Angeles, CA to Wahiawa, HI

Thank you so much for helping me in the process of getting Theo and Rivie to my mother. I have had some less fortunate events happen in my life and Shelbie and her team did an amazing job flying my cats from the East to West coast. The entire process was broken down barney style and very easy to understand and accomplish. From the initial contact Shelbie has been there 100% of the time. Each step was explained and accomplished in a timely manner. My cats were picked up from Jacksonville, NC by Philip and his wife, a driving team for Happy Tails Travel. They were very reassuring and went above and beyond by picking up some items I didn't have. The transition from Raleigh, NC to Seattle, WA went off without incident. When Theo and Rivie arrived in Seattle they were picked up and boarded by partners of Happy Tails, Justin and Pamela, in their home. The next day they happily drove to Tri Cities, WA where they were given to my mom. During the whole process there was constant communication and pictures to reassure me everything was going well. Both cats made it and are happy in their new home.

Again thank you so much from my family and I.

Gordon H., Theo & Rivie
Raleigh, NC to Seattle, WA

I needed to rehome two of my furbabies from Florida to California. I did extensive research and was so happy that someone referred me to Happy Tails Travel. Lizzie was very responsive and informative with answers to all my questions. The driver they selected was amazing and Boca & Blossom traveled in safety and comfort. This was a very emotional process for me and Happy Tails made it so much easier with the peace of mind they provided. I would highly recommend Happy Tails to anyone looking for an awesome transportation service.

Kelly G., Boca, & Blossom
Lake Mary, FL to Hemet, CA

Choosing Happy Tails Travel is the best decision that we made for our two huskies to assist with our military move to Hawaii. We were stressed initially before finding this company, as sending pets to Hawaii can be complicated with the required state documents and tests. We also discovered that only certain airports will fly pups to the island, as well as the enforcement of temperature restrictions to fly pets for their safety. Once we found Happy Tails Travel, we no longer had stress with flying our pups. From beginning to end, Kim was there to help with all paperwork, flights, travel details, etc. She is kind, patient, timely, and has great communication. She answers all questions thoroughly and quickly. We had a driver, Olay, transport our pups from Illinois to JFK airport for their flight, and he is fantastic as well. The pups felt very comfortable with Olay, as he is friendly, fun, and caring. We were provided with pictures, updates, and tracking information for their ground transportation to the airport and during their flight. We are very thankful for Happy Tails Travel, and the team members Kim and Olay. Our family recommends this company without reservation, and we are so happy to be reunited with our pups in Hawaii.

Respectfully,

Colton and Bailey S. with Jax & Ozzy
Scott AFB, IL to Honolulu, HI

Beyond the inevitable awkwardness of transitioning to a new, dog-occupied home & (very) different climate, it's going well all things considered. Thanks to you & all involved for doing so much to ensure they made the trip as safely and as happily as possible!

Thanks again,

Matthew R., Panda, & Bose
Kailua-Kona, HI to Fox Point, WI

Elaine is fantastic!! We could not have gotten our dog from the United Kingdom to Alaska without her taking lead. She was with us every step of the way and when one of our flights was canceled for our pup she was worked diligently and got another flight scheduled,which ended up being an earlier flight, so we were able to reunite with our Atryeu’s even sooner. I cannot recommend enough!!! 5 stars!!

Jennifer B. & Atryeu
Seattle, WA to North Pole, AK

Thank you again for all helping us get our little family all together in Hawaii! We will for sure reach out again after this little adventure is over. 

Katie H.,Kiowa & Lola
Los Angeles, CA - Honolulu, HI