Thank you very much for your assistance with Bo's travel arrangements from Ohio to England! Initially we were both hesitant on sending Bo overseas considering he had a slight case of separation anxiety, but talking with you gave us the reassurance we needed.

Being that Bo was also staying with my parents temporarily, you still kept both parties informed and guided us through all the appropriate steps needed. There were so many questions and concerns we had regarding his travel, and Happy Tails promptly and thoroughly answered every one of them. We definitely could not have imagined or even thought of attempting this ourselves. With your help, Bo arrived safely and in high spirits. He is settling very well in his new home and even enjoys the snow. Once again, thank you for the safe arrival of our "black ninja". We will definitely recommend Happy Tails to anyone needing pet transport."

Israel and Felicia Roman
Cleveland, OH to London, England

I can, without hesitation, recommend Happy Tails Travel to anyone interested in safely transporting their beloved pet. And here is why:

My daughter, Kerrie, a United States Naval Officer stationed in San Diego called me (at my home in Maryland) four days before her ship was to leave on a major deployment to the Middle East. Her husband was suffering a major medical issue and was not going to be able to stay in San Diego for his recovery and would not be able to care for Kerrie's beloved cat, Pepper. Any military person knows the incredible amount of angst that a major deployment instills. When you add a major medical crisis for a spouse, it could become emotionally overwhelming.

Kerrie asked if we would take Pepper and of course we said yes, then she asked if we would help her get Pepper from San Diego to Maryland. All with only four days before her ship was to depart. I immediately went on line checking with the airlines on pet transport. Just trying to figure out the process was daunting and untenable. Luckily I kept searching and came across the Happy Tails Travel website. The information was helpful so I decided to fill out their contact form. I also took the advice on the website and called them immediately after the form was submitted. Mind you, this is Thursday evening, and Kerrie's ship was leaving the next Monday.

A nice young lady, Jenna, answered the phone and I explained the situation. She retrieved the contact form, explained the process, answered some of my questions and, by the time we hung up I had the strong feeling that I was dealing with a professional operation, with a staff that knew their jobs and most importantly they cared about the safe transport of our daughter's pet.

Within minutes I received their contract. Early the next morning I printed it out, signed it and faxed it back to Jenna. She began the process within minutes. She called my daughter, she called me, she emailed me and my daughter. I also received a call from Bridget, Happy Tail's President, to make sure everything was proceeding to my satisfaction. By 5 pm. Friday Jenna sent us Pepper's flight information which was scheduled for the next day as well as everything else we needed to get Pepper on the flight and to pick her up.

At 9 am P.S.T., Pepper was safely on board a Continental Airline flight from San Diego to Washington National. We picked her up at 8 pm E.S.T. and by 10 pm we had her home to join my wife, me and our two cats, Puma and Fritz, to patiently and proudly wait for Kerrie's return from her tour of duty.

So, as I wrote earlier, I can, without hesitation, recommend Happy Tails Travel to anyone interested in safely transporting their beloved pet. Thank you Jenna, and thank you Happy Trails.

Joe DiMarino
San Diego, CA to Myersville, MD

Bridget, I just wanted to thank you again for all your help and support through the process of relocating Sophie, Oliver and Gracie (just below).

I really appreciate your professionalism and kindness. PS: Here is the cutest picture I have of Sophie and Oliver. Sophie is the Light cat and Oliver is the Dark one.

Thank you,

Lisa C.
Kona, HI to Granbury, TX

My family and I would like to sincerely thank you and Happy Tails Travel for your expertise in relocating our dog, Hal, to Dubai.

Considering the challenges of moving a dog to this part of the world, we are very relieved and grateful that our pet arrived safe and well as planned.

We appreciate your service, care and genuine concern for our dog's welfare. It was reassuring that you maintained constant contact with us, airline staff and all involved with this move and made you well worth the fee and highly recommended by this family!

Sincerely,
The Herington Family.
Houston, Texas, USA to Dubai, UAE. August 2010.

Rambo made it all the way to Germany and to the house. Here he is right next to the fire place in this photo I just took of him. He recognized us right away and almost jumped off the handlers arms, as he was so excited to see us.

I gave him a treat and slept all the way home which was an hour and a half. Thanks for your help in all of the whole process. The Family is back together again!

Wilfredo F., Jr.
Fort Campbell, KY to Kaiserslautern, Germany