Happy Tails Alerts
Connect with Us!
We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
Featured Testimonial
"Happy Tails Travel provided an experience positively above and beyond my expectations! I had never heard of a pet transport service before, and coming from a small town in the middle of nowhere Pennsylvania, I was unsure if I could even utilize the company because of my location. Not many companies come that way... for anything. But Happy Tails even came to our home in rural PA!
Our driver Marko was AMAZING; super nice and efficient! I greatly appreciated the many photos and videos and updates and was thankful that he answered my texts asking how things were going. He is wonderful with animals, and I highly recommend him, such a great guy!"
Read the rest of Miss Kitta's and our other testimonials here!
Choosing the Right Vet
Have you just moved with your pet? Or just adopted a sweet new kitten? Or maybe the vet you have used for the last 20 years just retired. Whatever the reason, if you find yourself in a position of needing to find a new veterinarian, there are some things you may want to consider. Taking the time to research different veterinarians and their practices will ensure that your pet is receiving the highest quality of care.
First, ask friends, family, or co-workers for referrals. If someone has had a good experience with a particular veterinarian, it’s likely that other clients have as well. Once you have a list of possibilities, it’s time to do some research. You will want to read reviews, look into whether the vets have AAHA, AVMA, and/or USDA accreditation, look into their specialties, what services they offer, if they provide emergency services, pricing, and how close they are to your home.
As you are doing your research, you will want to keep in mind your current and future circumstances. For example, if you have a clumsy dog that tends to injure themselves, ER services may be a priority. Or if you plan on moving internationally in the next few years, you will want a vet that has USDA accreditation so they can sign the necessary forms. To transport your pet to another state, your dog or cat will need a health certificate as well as the necessary vaccinations.
Finally, it’s time to make your 1st appointment. It is always good to do a well-pet visit before an emergency arises so that you know where to go and know you are happy with the care your pet will receive. You will want to pay attention to how the staff treats you and your pet. Make sure that you both feel well taken care of and respected. Also pay attention to how clean the waiting room and exam room are. If you have a cat, it is helpful for there to be a separate waiting area for felines and canines. Remember this is a trial, so if you are not satisfied with your experience, you can always try out another one. Your relationship with your vet is important to your pet’s health and ease for getting any necessary documents for your pet’s travel. We can work with your veterinarian to make sure they have all the pet travel documents necessary. Fill out a Pet Travel Form for more information.