We are excited to launch our new live chat feature on our website! Have questions about our services? Wondering what the best method of transport is for your pet? Simply click the tab on the bottom right-hand side of our webpage to message us!
Responses will be received as quickly as possible during business hours (7 am - 4 pm MST Mon - Fri). After hours, the chat feature will leave us a message and we will respond the next working day.
"After much research, I selected Happy Tails Travel for my pet ground transport needs. We needed to get our dog Zoe from Florida to North Carolina - and as soon as possible for health reasons.
From the moment that I was connected with my pet travel specialist, Samantha, she was professional, friendly, and answered all of my questions. I was promptly assigned a driver and trip plan. Our driver, Julie, immediately made both myself & Zoe feel comfortable and ready for her adventure.
During the trip, Julie stayed in regular contact and furnished wonderful photographs. I never had a moment of doubt or worry - I knew Zoe was in excellent care.
The choice to go with Happy Tails has been one of my best decisions ever. From start to finish, everything went smoothly and helped to make a difficult time much easier. Excellent communication, professional experience, and friendly service. I highly recommend Happy Tails Travels!"
Make sure to read the rest of Zoe's testimonial and our others here!
Thanks for checking in. I would say the cats have already settled in as they have immediately figured out how to open drawers, cupboards, doors.
I was so glad you had everything handled. It’s not easy to move across the planet but it’s even more stressful with pets. You stayed on top of everything and helped me stay calm despite the airline’s best efforts!
Syd G., Otto & Franz
Fulton, MD to Wiesbaden, Germany
Thank you so much for everything you did for Rillo and I. Now that he is finally with me he has not left my side! You made this process easy, stress free and most importantly I felt Rillo was going to have a safe trip to Germany with no issues. Thank you for your professionalism, knowledge and quick response to all my questions. For those that are looking for a straight forward and high level service Kim and her team did not disappoint.
David H. & Rillo
Buda, TX to Waldmohr Germany
Krypto made it in safe and sound early this morning and was very happy to be home. I whole heartedly appreciate everything you guys have done to get him to our new home. Thank You!
Dominique W.
Leonardtown, Maryland - Rota, Spain
Big thanks to Shay and Happy Tails Travel for getting my girl Maya to me in England safely! The process was practically painless with Shay's help (besides the emotional part where I left her to go on her flight). Little did I know how much paperwork and requirements were necessary to get Maya over here and with moving myself over as well I would have been completely overwhelmed without their service! Completely recommend for anyone feeling nervous about flying their pets or moving their whole life somewhere, they're there to answer any and all questions you have while making sure you've got everything ready to go for the flight.
Lisa C. & Maya
SFO – LHR
Thank you Shay for getting our fur babies Hank and Max from Oregon to Germany
safely and happily! They arrived happier and better than I could have ever imagined. All the paperwork was completed perfectly and made it so seamless for my husband and I. This being our first PCS, we were not sure what to expect with getting our boys overseas. Happy Tails Travel made it stress-free for us and all we needed to do was look forward to seeing our boys again. Thank you so much!
Jessica S.
Portland, OR - Germany
Bridget,Thank you so much for helping Hallie and Lucy get halfway around the world! Bridget helped me move my two dogs from Hawaii to Italy ahead of my family's move. She arranged everything from the point when I dropped them off at the airport until they were delivered to the kennel in Naples. I knew all along exactly what I was paying for, what was required from us and our vet, and knew that all the transitions (layover in Newark, customs in Rome, drive to Naples, delivery to kennel) would be easy for both my dogs and I. She arranged for an agent in Rome to help with customs clearance, who updated us on their day of arrival on their customs progress and transit to the final destination in Naples, even providing pictures once the dogs had arrived at the kennel and were released into the yard to stretch and play. Check-in with the airline was quick and easy because their account had pre-paid for the dogs' cargo fare, and we were in compliance with airline requirements (many others checking in their dogs were not). The dogs are happy and healthy to start off their new life in Italy, and the process was relatively worry-free given the complexity of the move, especially once I had checked the dogs in with the airline.
David Banschbach
Honolulu, HI to Naples, Italy
Happy Tails Travel was there through every step of the way. They really put our minds at ease through this challenging, stressful, and hectic time. I would highly recommend them, we plan on using them again in the future for all our pet traveling needs.”
Mark Hoover
Denver, CO to Guam
Shay,
I want to thank you for everything you have done to help get Aspen to Italy. It was my first time ever flying a pet anywhere, and I had no idea where to start. From the first phone call you made me feel more secure in the whole process.You always made sure I had options so we could best fit our situation. You made everything easier, and I will definitely recommend happy tails to other people!
Thank you again,
Alex, Amanda, & Aspen.
Oregon to Italy
I want to thank Bridget at Happy Tails Travel for making Moose's move seamless. I always worry about the care of my animals, and Bridget assured me that their business associates both in the states and in Germany were well equipped to take care of our 150lb baby. We were able to focus on our travel plans while Moose was in good hands. We will definitely be using Happy Tails travel again when we move back to the states.
Kala & Matt Jewett-
Silver Spring, MD to Germany
We've been home for a month and everyone is settling in nicely! Attached is a picture of Briny enjoying her new home. Thanks again for all your help!
Warm regards,
Clayton Saunders
Rome, Italy to Dulles, VA