We are excited to launch our new live chat feature on our website! Have questions about our services? Wondering what the best method of transport is for your pet? Simply click the tab on the bottom right-hand side of our webpage to message us!
Responses will be received as quickly as possible during business hours (7 am - 4 pm MST Mon - Fri). After hours, the chat feature will leave us a message and we will respond the next working day.
"After much research, I selected Happy Tails Travel for my pet ground transport needs. We needed to get our dog Zoe from Florida to North Carolina - and as soon as possible for health reasons.
From the moment that I was connected with my pet travel specialist, Samantha, she was professional, friendly, and answered all of my questions. I was promptly assigned a driver and trip plan. Our driver, Julie, immediately made both myself & Zoe feel comfortable and ready for her adventure.
During the trip, Julie stayed in regular contact and furnished wonderful photographs. I never had a moment of doubt or worry - I knew Zoe was in excellent care.
The choice to go with Happy Tails has been one of my best decisions ever. From start to finish, everything went smoothly and helped to make a difficult time much easier. Excellent communication, professional experience, and friendly service. I highly recommend Happy Tails Travels!"
Make sure to read the rest of Zoe's testimonial and our others here!
In general, this is not the least expensive as it has many moving parts:
For in-cabin travel, the cat or dog needs to be under 20 pounds and fit comfortably in the crate that fits is under the seat in front of our Pet Nanny. Since a Golden Retriever would be without his/her service person, it would need to travel as manifested live animal cargo. A service animal must travel with their registered human in order to fly in-cabin and must be arranged directly with the airline of choice.
Flight Nanny is ideal for small pets, usually about 20 lbs. or less, and there are no breed restrictions. One benefit, especially, is for snub-nosed (brachycephalic) breeds which airlines often embargo in cargo. Ultimately, eligibility depends on the airline’s in-cabin policy, your pet’s health, and crate dimensions, but our specialists will assess your pet’s individual case and advise whether the Flight Nanny option is viable.
During layovers or any unexpected delays, the Flight Nanny remains with your pet, providing continuous supervision. They attend to your pet’s basic needs (water, bathroom breaks, comfort) in airport pet relief areas or secure zones. If an airport imposes restrictions (e.g. no pet relief zones), we build contingency plans ahead of time. The Flight Nanny carries extra supplies and handles all transitions, so your pet is never alone.
Our priority is always your pet’s safety and comfort. We carefully select airlines known for their pet-friendly policies and reliable service. Whenever possible, we book nonstop or the most direct routes to reduce travel time and stress. If a layover is unavoidable, we choose airports with designated pet relief areas and a strong track record for handling animals safely. Each itinerary is customized based on your pet’s needs, airline policies, and flight schedules to ensure the smoothest journey possible.
Yes. Pets must remain fully inside their carrier under the seat for the entire flight.
Yes — TSA often requires pets to be taken out of their carrier during screening. This is in order for them to examine the crate for anything that may be hidden or prohibited from air travel. For cats, this can occur in a private screening room, which can be requested if needed.
Yes, client must provide these items (or approve our nanny to purchase for them). Some flight nannies bring extra supplies like potty pads, blankets, wipes, treats.
Yes, one Flight Nanny can take 2 cats, however, it is likely they will still need to purchase an extra seat.
Your cat is welcome to stay anywhere that works best for your family, such as a neighbor, at a friend’s home, or at a boarding facility. We can pick your pet up wherever they are and whenever is most convenient!