We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
From first pickups to final deliveries, our 2025 year-end ground transport video captures the heart of what we do—safe, compassionate, professional pet ground transport across the country.
Watch the moments, the miles, and the pets that made this year unforgettable.
"Getting your pet overseas can be super stressful. But I got to say working with Happy Tails put a lot of those stressors at ease.
They were super helpful with the whole process and answer any and all questions you may have.
Samantha helped my family out so much and we cannot have been more grateful that Whiskey got to Germany safely with her help.
I would absolutely recommend their services to anyone in need to transferring a pet for a PCS.
Whiskey is settling into the new home nicely!"
Read our other testimonials here!
Getting your pet overseas can be super stressful. But I got to say working with Happy Tails put a lot of those stressors at ease. They were super helpful with the whole process and answer any and all questions you may have. Samantha helped my family out so much and we cannot have been more grateful that Whiskey got to Germany safely with her help. I would absolutely recommend their services to anyone in need to transferring a pet for a PCS.
Whiskey is settling into the new home nicely!
Sincerely,
Michael and Tatyana H. & Whiskey
Cary, IL to Frankfurt, Germany
Thanks for checking in. I would say the cats have already settled in as they have immediately figured out how to open drawers, cupboards, doors.
I was so glad you had everything handled. It’s not easy to move across the planet but it’s even more stressful with pets. You stayed on top of everything and helped me stay calm despite the airline’s best efforts!
Syd G., Otto & Franz
Fulton, MD to Wiesbaden, Germany
Thank you so much for everything you did for Rillo and I. Now that he is finally with me he has not left my side! You made this process easy, stress free and most importantly I felt Rillo was going to have a safe trip to Germany with no issues. Thank you for your professionalism, knowledge and quick response to all my questions. For those that are looking for a straight forward and high level service Kim and her team did not disappoint.
David H. & Rillo
Buda, TX to Waldmohr Germany
Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough!
We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day!
Thanks again for all your help,
Mystie and Kaya
Houston, Texas - Aberdeen, Scotland
Happy Trails Travel has been so great in helping us move our cat, Samson from Atlanta to London. Shay was very informative from the start. I felt that they really cared about us and our pet and understood how scary this process can be. Shay made the process simple and straight forward with her detailed instructions and even helped us when we made last minute decisions based on changing travel plans. Samson is now safe in London and doing very well! Thanks Shay!!
Julie B. & Sampson
Atlanta, GA - London, England
Shay -
I wanted to thank you so much for everything you did for Giorgio. He arrived safelyand was himself as soon as I got into the hotel room.
-Ed C.
Phoenix, AZ - Frankfurt, Germany
Krypto made it in safe and sound early this morning and was very happy to be home. I whole heartedly appreciate everything you guys have done to get him to our new home. Thank You!
Dominique W.
Leonardtown, Maryland - Rota, Spain
Big thanks to Shay and Happy Tails Travel for getting my girl Maya to me in England safely! The process was practically painless with Shay's help (besides the emotional part where I left her to go on her flight). Little did I know how much paperwork and requirements were necessary to get Maya over here and with moving myself over as well I would have been completely overwhelmed without their service! Completely recommend for anyone feeling nervous about flying their pets or moving their whole life somewhere, they're there to answer any and all questions you have while making sure you've got everything ready to go for the flight.
Lisa C. & Maya
SFO – LHR
I wanted to thank you and Shay for helping me get my furry child Roxy here to Italy, I couldn't have done it without you guys. When Roxy arrived she was extremely happy to get out of the crate and seeing me was even better! She is still pacing around the house getting use to it, she is eating and drinking water as usual, going to the bathroom is the same, making new furry friends at the dog park, cuddling with me every night, and she was jet lag for a couple of days but now she is better. Roxy and I are definitely going to use your services in the future. Once again, thank you!
Jessica B. (New Jersey - Rome, Italy)
Thank you Shay for getting our fur babies Hank and Max from Oregon to Germany
safely and happily! They arrived happier and better than I could have ever imagined. All the paperwork was completed perfectly and made it so seamless for my husband and I. This being our first PCS, we were not sure what to expect with getting our boys overseas. Happy Tails Travel made it stress-free for us and all we needed to do was look forward to seeing our boys again. Thank you so much!
Jessica S.
Portland, OR - Germany