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We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
On the Road in 2025: Our Year in Pet Ground Transport
From first pickups to final deliveries, our 2025 year-end ground transport video captures the heart of what we do—safe, compassionate, professional pet ground transport across the country.
Watch the moments, the miles, and the pets that made this year unforgettable.
Featured Testimonial
"Getting your pet overseas can be super stressful. But I got to say working with Happy Tails put a lot of those stressors at ease.
They were super helpful with the whole process and answer any and all questions you may have.
Samantha helped my family out so much and we cannot have been more grateful that Whiskey got to Germany safely with her help.
I would absolutely recommend their services to anyone in need to transferring a pet for a PCS.
Whiskey is settling into the new home nicely!"
Read our other testimonials here!
Puppy Travel By Ground Safe and Sound
Who doesn’t love a cute, cuddly puppy? They are so much fun to be around, but we sometimes forget that they have special needs. For a puppy to grow into a happy, healthy, well-behaved dog, we must take special care. That includes while they are on the road.
At Happy Tails Travel, we take special care of every pet, but puppies need a little extra TLC. We will transport puppies as young as 8 weeks as long as they are fully weaned. At that age, they need frequent breaks to go to the bathroom and get some exercise. Puppies are often not able to hold their bladder for longer than 2 hours, so we stop frequently to get them out of their carrier so that they do not learn bad habits and stay clean. Puppies also have short attention spans and are not usually good at keeping themselves entertained. Those breaks are the perfect opportunity to explore new sights and smells, and get a little playtime in, so that they are ready to nap through the next leg of their trip.
The immune system of a puppy has not fully developed, and they aren’t able to get fully vaccinated until they are 16 weeks old. Because of this, it is extra important to make sure they aren’t exposed to illnesses. Our driver’s vehicles are always cleaned between pet families so that illnesses do not spread. We also make sure to avoid other pets at stops and avoid places like dog parks to avoid puppies being exposed to dangerous illnesses. You may prefer that your new puppy stays inside except for pick-up, drop off, and going into the pet friendly hotel room for overnight stays to further reduce their exposure. Since our services are customizable, we can accommodate this request and will set up potty pads so that everything stays clean and sanitary for lots of play and cuddle time! Your puppy’s well-being is our first priority!
Are you adopting a new puppy? Fill out our Pet Travel Form to get more information about how Happy Tails can help with your puppy’s transport By Ground Safe and Sound.