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We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
On the Road in 2025: Our Year in Pet Ground Transport
From first pickups to final deliveries, our 2025 year-end ground transport video captures the heart of what we do—safe, compassionate, professional pet ground transport across the country.
Watch the moments, the miles, and the pets that made this year unforgettable.
Featured Testimonial
"Getting your pet overseas can be super stressful. But I got to say working with Happy Tails put a lot of those stressors at ease.
They were super helpful with the whole process and answer any and all questions you may have.
Samantha helped my family out so much and we cannot have been more grateful that Whiskey got to Germany safely with her help.
I would absolutely recommend their services to anyone in need to transferring a pet for a PCS.
Whiskey is settling into the new home nicely!"
Read our other testimonials here!
Safe Cat Travel Tips
Cats are an important part of any pet family! This includes planning the move of your cat. Air travel is the quickest way! Cats are shipped by the airline within hours not days, as is the case with ground transportation. The most common air travel option is unaccompanied pet travel. This is your animal companion flying on a jet without a passenger on board that is related to the pet. This way the pet owner can be on either end of the flight. It is ideal and less stressful for a family member can check the cat in at the departing airport and out at the arriving airport, if the pet parent cannot travel on the same flight.
If the feline family member can travel on the same flight there are 2 (two) options:
- In the Cabin: Generally only one cat (or small dog) per person can travel in the cabin.
- There is a limit on companion animals in the cabin.
- An average of 4 (four) per flight.
- The space is very limited! Check with the airline to find out their space availability for the pet carrier.
- You cannot buy a seat for the pet
- Soft sided carries, such as a Sherpa bag are best. They allow more flexibility and are easier to carry onboard and in the airport.
- If you are concerned about your cat meowing excessively, or not being able to control their need for a litter box, then travel in the cabin may not be a good choice.
- In The Cargo Area: The alternative for your cat to travel on the same plane as you, in the area of the plan where pets are, sometimes called the cargo area. This way you can travel in the cabin without concerns of bothering other passengers with things you cannot control.
- The cargo area is safe!
- Temperature controlled
- Pressurized
- Oxygen for each pet
If you are not sure how to get your family cats to their new homes, please contact Happy Tails Travel.
For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315. We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.