We love helping pets have a smooth move and want to help you too!
At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 2 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.
In order to maintain a high level of customer satisfaction, and give our full attention to each client, we require at least 10 business days to accommodate domestic ground transport, and at least 15 business days to accommodate domestic air travel, from the date a signed contract is received.
We regret to inform you that all international services are currently suspended.
If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form. It will provide us with the additional details we need to see how we can best assist you.
Thank you for your patience and understanding. We look forward to working with you!
Relocating pets is an important service, and thousands of ‘pet parents’ all over the world need shipping for their dogs, cats, and other animals for different reasons, including a home relocation, a new job, family vacation, attending school, new ownership over the internet from rescue shelters or adoption agencies, and PCS (Permanent Change of Station) for military members.
Planning a pet move can be an overwhelming and time consuming task. Happy Tails Travel specializes in animal transportation by air, and we set the standard in quality pet relocation. We minimize discomfort and stress for both you and your pet. Your peace of mind matters to us.
Many times, your career causes you to shift your home and family to another location or even another country. Of course, you do not want to leave a member of your family behind. There are so many differences between people and pet travel. Let us do the work, and wade through the lengthy, sometimes confusing and frustrating process for you!
We now cater to pets that are restricted from, or unable to travel by, airline travel. This includes Giant Breed, Snub Nose, & ‘Dangerous Dog Breeds’. In addition, some pet parents prefer private long distance pet transport over airline pet travel. This service is ideal for new puppies coming from breeders as it can be customized to each puppy's unique needs. This popular service is By Ground Safe & Sound.
Since Happy Tails Travel was established in 1995, we have been working as a team with the live animal freight, shipping and animal cargo industry. We treat each pet’s relocation as if we were moving our own furry four footed family member.
We have the professional experience needed to work with the airline/veterinarian/professional transportation industry. We arrange safe pet transportation daily, and we want your Pet Transportation Experience to be a happy event!
The first step after inquiring about Happy Tails Travel is to talk with one of our Pet Travel Specialists about all of the details of your upcoming move. We will be able to assess your individual needs to customize a plan that works best with you, your pet, and anyone involved with your move. Our goal is peace of mind for you, and safety and comfort for your pet. We strive to give you peace of mind by providing details and answers to all of your question and concerns.
The second step is to provide you an estimate and help you determine the scope of services you need for your pet. The estimate will provide a breakdown of all services for the complete move. This allows us to agree on the proposal prior to hiring us.
The third step is we send you a contract via email that you sign and fax or scan and email back. Once we get the signed contract back, with photo ID, we start the comprehensive service for your VIP pet!
Our service provides a Pet Travel Packet, mailed to the person who will be taking your pet to the airport. It includes:
While planning and assisting with your pet travel plan we are available to you, your vet and anyone involved with your pets’ move from start to finish by phone or email.
Our service is complete once we hear that the pet has arrived at his/her final destination safely and is Home Sweet Home!
Please visit our pet travel testimonial page to hear from other ‘Pet Parents’ who have happily hired us!