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We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
On the Road in 2025: Our Year in Pet Ground Transport
From first pickups to final deliveries, our 2025 year-end ground transport video captures the heart of what we do—safe, compassionate, professional pet ground transport across the country.
Watch the moments, the miles, and the pets that made this year unforgettable.
Featured Testimonial
"Getting your pet overseas can be super stressful. But I got to say working with Happy Tails put a lot of those stressors at ease.
They were super helpful with the whole process and answer any and all questions you may have.
Samantha helped my family out so much and we cannot have been more grateful that Whiskey got to Germany safely with her help.
I would absolutely recommend their services to anyone in need to transferring a pet for a PCS.
Whiskey is settling into the new home nicely!"
Read our other testimonials here!
Magazine & Print Media
ConsumerAffairs
One of Happy Tails Travel’s standout services is its private ground transportation, which is particularly helpful for giant, short-nosed and “dangerous” dog breeds that often aren’t eligible for air transportation. Also, because the company’s headquarters are in Arizona, it has experience shipping pets during hot weather.
Otherwise, Happy Tails Travel offers most of the standard services you would expect from a pet shipper, like arranging flights and helping you obtain veterinary documentation. (International pet shipping is temporarily suspended as of publishing.) Its pricing is transparent, and it has discounted rates for active-duty military members, veterans and their spouses.
Read the full article here.
New York Times
An experienced relocator can suggest creative routes. “We keep up-to-date on what airlines do and don’t allow, and what airline is best for your pet,” says Bridget Monrad, president of Happy Tails Travel.
Read the full article here.