We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
From first pickups to final deliveries, our 2025 year-end ground transport video captures the heart of what we do—safe, compassionate, professional pet ground transport across the country.
Watch the moments, the miles, and the pets that made this year unforgettable.
"Happy Tails Travel provided an experience positively above and beyond my expectations! I had never heard of a pet transport service before, and coming from a small town in the middle of nowhere Pennsylvania, I was unsure if I could even utilize the company because of my location. Not many companies come that way... for anything. But Happy Tails even came to our home in rural PA!
Our driver Marko was AMAZING; super nice and efficient! I greatly appreciated the many photos and videos and updates and was thankful that he answered my texts asking how things were going. He is wonderful with animals, and I highly recommend him, such a great guy!"
Read the rest of Miss Kitta's and our other testimonials here!
Pet owners are relieved to have this service as it provides great peace of mind and the opportunity to have their pets move to their new home.
Read the full article here.
"Pet travel by air was the only service we offered for 23 years as it was a great way to get pets to their new home safely and quickly,” says Bridget Monrad, owner of Happy Tails Travel. “However, with flight changes, people’s decreased interest in airline travel for pets, and to offer a service with fewer moving pieces, we decided to branch out to offer an alternative service for pet parent needs.”
Read the full article here.
"At Happy Tails Travel we have been sending pets around the world since 1995," says president Bridget Monrad. "Following the tips listed above will help ensure your dog or cat's safe journey to his or her new home."
Read the full article here.