Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated June 5th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 - 3 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, Happy Tails Travel is only able to offer ground transportation services within the contiguous U.S. at this time.

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.  If you are traveling with us via our By Ground Safe & Sound program, all routes are continuing as scheduled and currently have no delays. 

    Due to the limitations on domestic flights that accommodate pets, we can offer our By Ground Safe & Sound program as an alternative, which is subject to pricing based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

What is the difference between Cabin and Cargo Travel?

By: Bridget Monrad, R.N. | Jul 02, 2013

What does "cargo for a pet on an airline" mean?

A majority, 98%, of our pets travel as what is called ‘cargo’. If an aircraft takes pets, they have a special area for pets that is temperature controlled within 10 degrees of the cabin, pressurized, and oxygenated for each pet. Your pet can travel as ‘cargo’ on the same flight as you, or unaccompanied. This means the pet is not on the same flight as you. The majority of our pets travel unaccompanied.

What does "pets traveling in the cabin" mean?

This is when your pet travels on the same flight as you, under your seat. You cannot buy a seat for a pet; you buy the space in front of or under your seat. The area under the seat is very limited! A soft sided carrier offers the most flexibility. Each airline has their own sizing regulations. Sometimes cats are even too big to travel under the seat! The pet needs to be comfortable to move in the carrier, it cannot be in there if the pet has no room to move their legs and turn around.

In order to travel in the cabin someone must be with the pet. Only one pet per person is the standard, so if you have 3 pets, you only take one if you are by yourself. However, the other 2 pets can travel with your on the same flight as ‘cargo’. The other standard airline practice is that there is a limit of how many pets can travel in the cabin. The average is 2-4 pets.

There are times when it may not be a good choice to have your pet in the cabin. For instance, if you have a cat that meows loudly or a small dog that yaps frequently, that would not be good for you or other passengers. If your pet is very anxious and may tend to have an ‘accident’ in their crate then that would not be good on a long flight. If your pet has separation anxiety it may be very helpful to have your pet at your feet, however you cannot take the pet out of the crate at anytime during the flight. If your pet does not like to be in the crate while you are a few inches away, then that would not be good for you or your pet.

One advantage to a pet traveling in the cabin is that it is less expensive than the ‘cargo’ rate. In general the average is $75 per pet. Your pet is with you at all times which gives you peace of mind. If you are traveling by yourself, it may be challenging to handle your pet with the check-in process, your carry-on luggage and the concern your pet may be unpredictable.

One consideration of having your pets travel in cabin is that if at the check-in, your pet is not accepted for any of a variety of reasons, such as being sedated, temperature restrictions, or them not finding the pet reservation, then you would need to decide if you continue your travel without your pet. If you have someone with you who can take the pet back home to reschedule then that is a good back up plan.

When moving, it is often more practical for the pet to travel unaccompanied as ‘cargo’ as it offers more flexibility in the pet owner making their travel arrangements which may not be on a flight that accepts pets, or if they drive cross country and do not want to have their pets travel in the vehicle.

We support you in making the decision on what is best for you and your pet, for convenience, peace of mind, safety for the pet and what is most cost effective within your budget.

For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.


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