Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated July 24th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, for travel within the contiguous U.S, Happy Tails Travel is only able to offer ground transportation services at this time.

    There are limited flight options for pets needing to go to and from Hawaii (requires at least 30 days' notice). 

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately. 

    Our By Ground Safe & Sound program is priced based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here.


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

International Pet Relocation

By: Bridget Monrad, R.N. | Nov 26, 2014

Information & Tips for International Documentation for Pet Moves

Where do I even begin? That is what we hear often when a pet parent needs to move to another country. Yes, there are lots of moving pieces for pet relocation! The best initial advice is it is never too early to start to plan for an international pet relocation.

The paperwork or documentation varies according to a countries specific rules. European countries, such as Germany, France, & Italy follow very similar rules. The exception is the United Kingdom, because this country is Rabies Free. Since they do not want any dog or cat entering the UK with possible rabies, they have special requirements.

When your decision has been made to move with your pet, the first thing on the list is to talk to your local veterinarian. The vet should be accredited. The vet office sometimes will help you work through the pet export process. Some veterinarians are not familiar with pet travel requirements for foreign countries, so check with your vet to see if they have experience & are willing to work with you step by step. Some of the requirements include obtaining a health certificate, updating vaccinations, completing disease testing, and having your documents reviewed and endorsed.

If your vet is not experienced or able to help with the entire pet relocation, it is suggested you work with a profession pet travel consultant, such as Happy Tails Travel Inc. These are some of the steps involved.

  • Research what tests, vaccinations, paperwork, or inspections are required by the country & when they must be completed.
  • Develop a timeline of when each document is required, where to find the document & how to complete it.
  • Pet Exports to countries can change! It is very important to check with more than one source to confirm you have the most up to date information.
  • Research which airline your pet will travel on! Some airlines & many aircrafts can be considered & not all airlines go to all countries. Each airline has very specific qualifications for animal travel.  Before you reserve your flight, ensure your pet can travel on it too.
  • Copies of paperwork for worldwide pet export; you can never have enough! Copies should be with you, your vet, & the person checking in your pet & picking up your pet.
  • Originals always travel with the pet. Use blue ink & provide the vet with a blue ink pen to sign off on the documentation.
  • It is very important that all paperwork for pet air travel be accurate, fully filled out, & completed in the proper timeline. It is advised that someone review the paperwork so a second set of eyes can see if anything is not accurate or missing.
  • A USDA vet will not be able to endorse incorrect or missing paperwork! Since there is a short timeline that they can sign off on the papers, it can cause delays in the scheduled flight date.
  • Another place where your pet family member will have their documents checked is by the airline. If they see something missing, or inaccuracy, they will refuse to accept your pet.
  • The most important place where needed papers are checked is the customs agent at the final destination. If anything is missing, inaccurate, or has errors this can cause great stress for everyone especially if your pet needs to go into quarantine (if a quarantine country) that was not planned. This unplanned delay will turn into an expensive part of the of your pet’s move.

There are many aspects to a move to any country. One of the most important part of your relocation is your four footed family member! To provide peace of mind & to be sure all of the moving parts are done correctly, in a timely manner, as well as all other parts important to a safe pet move. A few of the many aspects include preparation of the family pet, the crate requirements, transports to/from the airport, the logistics, the research & reservation of the airline.

It is ideal & recommended to have someone provide one on one assistance from start to finish. Hiring an experienced pet travel company is often the best way to insure a safe & comfortable move for your pet, & allowing the pet owner to be able to focus on all of the other things that are important in your VIP move.

To help you with a successful pet relocation please contact Happy Tails Travel Inc for a no cost no obligation estimate or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family. Happy Tails to You! 


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