Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated June 5th, 2020:

    Due to limited flights and increased demand for ground travel, we require at least 2 - 3 weeks from the date a signed contract is received to when your pet can travel.

    Domestic and International airlines continue to offer extremely limited options for pet travel in response to the Coronavirus. At this time there is no set date when air pet shipment will resume as usual. As such, Happy Tails Travel is only able to offer ground transportation services within the contiguous U.S. at this time.

    No flights -small     

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.  If you are traveling with us via our By Ground Safe & Sound program, all routes are continuing as scheduled and currently have no delays. 

    Due to the limitations on domestic flights that accommodate pets, we can offer our By Ground Safe & Sound program as an alternative, which is subject to pricing based on the distance and mileage.  An advantage to our By Ground Safe & Sound program is that it limits your pets’ exposure to many factors including other humans and pets and could be a safer alternative to air travel during this uncertain time. 

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here

Popeye

Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI

Joe

Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 

Circe

Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA


My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Does my pet need a Pet Passport to travel?

By: Bridget Monrad, R.N. | Jan 20, 2015

When starting the pet relocation process for your pet family member, the term Pet Passport is often heard, especially with international pet moves. This term is most often used in the EU (European Union) as this is their method of having one place to have recorded all the required about your pet, mostly for frequent travel abroad, especially throughout Europe.

What is a Pet Passport?

If you live in Europe you will get a Pet Passport (blue booklet) that will contain your pet's health records and even their photo. However, the Pet Passport can only be issued by veterinarians inside the EU. Pets can travel freely in the EU with their pet passport without having to complete the Annex IV or Annex I form for each country in the EU that they visit. Pets can also travel to and from other neighboring countries with their passports such as:

  • Andorra
  • Croatia
  • Liechtenstein
  • Monaco
  • Norway
  • San Marino
  • Switzerland
  • the Vatican City State

Additionally, pet passports issued in certain EU countries are honored in other autonomous countries that are associated with an EU country. Danish passports are honored in Greenland and the Faroe Islands. French passports are honored in French Guyana, Guadeloupe, Martinique and Reunion. Spanish passports are honored in the Canary Islands, and Portuguese passports are honored in the Azores and Madeira.

A pet passport is important because it allows you to group all required and vital information about your pet in one place and make it convenient for officials at the border to verify your pet's health and inoculation records.

Technically there is no such thing in the United States or outside of the EU. However if your pet comes from the EU, with a Pet Passport, then the vet in the US can work with this document.

Countries outside of the European Union

Any country in the world will require proof of good health and a rabies certificate, although the rules for additional testing vary widely from country to country. The mandatory requirement is for your live animal to have a Health Certificate completed by your veterinarian. This certificate is also referred to as a Veterinary or Sanitary Certificate.

Some countries require more kinds of vaccinations and some require an import permit. A pet travel company such as Happy Tails Travel can help you understand all of the important regulations for each country as the all vary.

Avoiding Quarantine

The key to avoiding delays at the border and/or quarantine when traveling with your pet is to have your pet passport complete and accurate for the countries you are visiting. Click here to see a list of the EU countries. However, there are countries that will require quarantine regardless of adherence to their rules.

Pet Travel Document

Not all countries require quarantine. Click Here

In summary, all pets traveling domestic or international require a Health Certificate. There are other names for this mandatory document, Pet Passport, Veterinary Certificate or Sanitary Certificate. In general it is required within 10 days of a flight departure. If your household pet is traveling by plane, all you need to do is call your vet for an appointment. Let the staff know your cat or dog is going to travel by airplane & they will know about this requirement. It is good to have all of the pet records when doing the exam so that the rabies information can be recorded onto the Health Certificate.

This is an important document. It must be accurate, up to date, and be an original copy! Having your vet sign in blue ink helps to show it is original. Make copies for you, your family & any person on each end of the airport drop off or pickup. Copies also need to go with the Pet Travel Company you may have hired. This is important so they can review the information to be sure all is accurate before the pet travels.



For more information, please visit our website at www.happytailstravel.com or give us a call at 1-800-323-1718 or 520-299-3315.  We are always ready and happy to discuss how we can help you to provide a smooth move for any member of your pet family.

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