Happy Tails Alerts

Fall Season

We love helping pets have a smooth move and want to help you too!

At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 2 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

In order to maintain a high level of customer satisfaction, and give our full attention to each client, we require at least 10 business days to accommodate domestic ground transport, and at least 15 business days to accommodate domestic air travel, from the date a signed contract is received.

We regret to inform you that all international services are currently suspended.

If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

Thank you for your patience and understanding. We look forward to working with you!

Why Does my Pet Require Ground Transportation?

By: Bridget Monrad, R.N. | Sep 18, 2018


If you have read our earlier blogs, you may have noticed that our service use to be limited to air transportation.  However, recently there has been an increase in airline regulations for pets, which has resulted in our company offering a brand-new service, By Ground Safe and Sound, within the contiguous United States.

What are the new airline restrictions for family pets?

Airlines have always had temperature restrictions for pets to travel.  However, many airlines had special programs in place which made it easier for pets to travel during the summer months and the winter season.  Due to increased restrictions to ensure pet safety, all domestic airlines within the United States now require the temperatures to be between 40 – 80 degrees Fahrenheit for your pets to fly.  If your pet is traveling internationally some of the international carriers have more flexibility with the temperatures, but first your pets must be taken to an airport which services that specific airline.

Another change to airline policies are the breeds of pets which will be accepted for transport.  While airlines have always had breed restrictions, many breeds could still fly if they had a customized crate.  With the recent changes however, many of these breeds can no longer fly.  This is due to a combination of factors including some breeds being classified as very strong, and other breeds being brachycephalic, or snub-nosed.  As with the temperature restrictions, if your pet is traveling internationally some of the international carriers have more flexibility. While some of these restrictions may seem inconvenient, they are to ensure your pet’s safety for their health and well-being while traveling.

The last change is that now many airlines will no longer accept larger dogs which require a giant or 700 series crate.  Each aircraft is set-up to only receive cargo and crates of certain dimensions. That is why it is beneficial to work with a pet relocation company, as they are familiar with which airlines and aircrafts can accommodate your pets.  While the aircrafts themselves have not changed, many airlines now will only accept medium sized and smaller pets, which can fit into a 500 series crate or smaller.

Which pets are affected?

Pets that are being affected the most now are ones needing to travel to warmer states, such as Florida and Texas.  As the temperatures in these locations stays warm for most of the year, it is becoming more difficult to find flights to accommodate animals.  If your travel date is flexible enough to allow your pets to travel when it is cooler, many pets still have the option of flying.  Early morning and evening flights are also great options as it is usually the coolest part of the day.  In some cases, there is no possibility of the temperatures meeting the airline guidelines and in these cases ground transportation is needed.  

As previously mentioned, if you have a larger dog, being taller than 35”, then many airlines will no longer be able to transport him or her.

There are also many breeds which can no longer fly domestically, no matter the temperature or type of crate they travel in. 

Affected dog breeds include, but are not limited to:

  • American Pit Bull Terrier/Pit Bull
  • American Staffordshire Terrier
  • Belgian Malinois
  • Boston Terrier
  • Boxer
  • Bulldogs of any type
  • Cavalier King Charles Spaniel
  • Chow Chow
  • Lhasa Apso
  • Mastiffs of any type
  • Pug
  • Shar-Pei
  • Shih-Tzu

* Please see the end of the blog for the full list.

Affected cat breeds include:

  • Burmese
  • Exotic Shorthair
  • Himalayan
  • Persian

What does ground service for my pet include?

So, what does all the above information mean?  What if you have a pet which falls under the new restrictions and can no longer fly? Have no fear, Happy Tails Travel is here to assist with our By Ground Safe and Sound service!

For ground transportation we arrange domestic pet travel and relocation services within the contiguous United States. We help with all the arrangements of your pet’s VIP relocation from start to finish. This includes the following:

  • Door-to-door transportation; no need to go to/from airports
  • Cost includes everything including overnights at pet friendly hotels with our driver for maximum rest and comfort
  • Working with our trusted drivers to arrange for your pets’ safe and comfortable ground transportation
  • Transportation in heated/air-conditioned Sedans, SUVs, Mini Vans or Cargo vans, based on the pets traveling
  • Communication with you throughout the trip; including at least 3 pictures of your pets per travel day, and regular updates between the driver and the pet owner(s) directly
  • GPS tracking of our professional pet drivers so we know their location and that of your pet(s)
  • Comfort stops, walks, and potty breaks along the way (every 2 – 4 hours, unless more frequently requested)
  • Your pets will be fed, given water and are able to bring their favorite toys along for the ride; we customize their normal routine to that at home.

 

For more information on our By Ground Safe and Sound service, or to figure out which type of transportation is best for your pet, please visit our Website, and fill out our Pet Travel Form today!

*Complete list of dog breeds which are banned on most airlines.  Please note this list varies from airline to airline, and mostly applies to those airlines based within the United States.

Affenpinscher Dogo Argentino/Argentinian Mastiff Old English Bulldogges
American Bulldog Dogue de Bordeaux/French Mastiff Pakastani Mastiff/Bully Kutta
American Bully Dutch Pug Pekingese
American Mastiff English Bulldog Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff
American Pit Bull Terrier/Pit Bull English Mastiff Pug
American Staffordshire Terrier/"Amstaff" English Toy Spaniel/Prince Charles Spaniel Pyrenean Mastiff
Belgian Malinois Fila Brasileiro/Brazilian Mastiff/Cao de Fila Shar-Pei/Chinese Shar-Pei
Boerboel/South African Mastiff French Bulldog Shih-Tzu
Boston Terrier Indian Mastiff/Alangu Shorty Bulldogs
Boxer Japanese Chin/Japanese Spaniel Spanish Alano/Spanish Bulldog/Alano Espanol
Brussels Griffon Japanese Pug Spanish Mastiff / Mastin Espanol
Bullmastiff Kangal/Turkish Kangal Staffordshire Bull Terrier/"Staffys"
Ca de Bou/Mallorquin Mastiff Lhasa Apso Tibetan Mastiff
Cane Corso/Italian Mastiff Mastiff Tibetan Spaniel
Cavalier King Charles Spaniel Neapolitan Mastiff/Mastino Napoletano Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa
Chow Chow