We have a fee for our services, which is the Air Travel Consultation, that allows us to plan your pet’s relocation from start to finish, by: providing you with all the customized information you need, booking your pets flight, checking any paperwork and any other services you require. The Air Travel Consultation fee ranges from $425 - $950, depending on your pet’s destination. Then there is the airfare, which is based on your destination, airline used, your pet’s weight in their crate, and the day of the week your pet is traveling. For a $35 fee, we will send out a personalized pet packet that includes crate labels, the flight ticket, itinerary, and a few other items for your pet’s travel day.
If your pet is traveling internationally, we will pre-fill all the needed veterinarian documents and provide detailed instructions/information on how to complete these documents. This packet runs from $50 - $300, depending on your specific pet needs, and is not optional. If your pet is traveling internationally you may need to hire a customs clearance agent. Some countries let you do this on your own, but others require that you hire a professional import agent. Lastly, there are fees for any additional services you may require such as purchasing a travel crate, or transportation for your pet to or from the airport.
Our policy is to take payment in two parts. The first is our Air Travel Consultation fee, which is the fee for our services that allows us to begin planning your pets’ relocation and making the necessary arrangements. The second is the payment for the remaining services, such as airfare, customs clearance and ground transportation if needed. You are welcome to make smaller payments between the two, but the total amount must be paid at least 3-10 days prior to your pets’ travel date.