Happy Tails Alerts
New LIVE Chat!
We are excited to launch our new live chat feature on our website! Have questions about our services? Wondering what the best method of transport is for your pet? Simply click the tab on the bottom right-hand side of our webpage to message us!
Responses will be received as quickly as possible during business hours (7 am - 4 pm MST Mon - Fri). After hours, the chat feature will leave us a message and we will respond the next working day.
Featured Testimonial
"After much research, I selected Happy Tails Travel for my pet ground transport needs. We needed to get our dog Zoe from Florida to North Carolina - and as soon as possible for health reasons.
From the moment that I was connected with my pet travel specialist, Samantha, she was professional, friendly, and answered all of my questions. I was promptly assigned a driver and trip plan. Our driver, Julie, immediately made both myself & Zoe feel comfortable and ready for her adventure.
During the trip, Julie stayed in regular contact and furnished wonderful photographs. I never had a moment of doubt or worry - I knew Zoe was in excellent care.
The choice to go with Happy Tails has been one of my best decisions ever. From start to finish, everything went smoothly and helped to make a difficult time much easier. Excellent communication, professional experience, and friendly service. I highly recommend Happy Tails Travels!"
Make sure to read the rest of Zoe's testimonial and our others here!
By Air with Care
Advantages of Air Travel for Live Animals
- Quicker travel (generally less than 24 hours)
- Can be less expensive, especially if one or two small pets
- Easy to track
- Set itinerary
- Less likely for delays
- You know the exact departure and arrival times
- Separate area for pets to travel in
- Dimly lit, quiet, easy for pets to sleep and relax during the flight
Why Use Happy Tails Travel for Air Travel
- Experienced, professional, company in business since 1995
- IPATA member since 1996
- Domestic and International Services available
- Quick to respond and provide free estimates
- We minimize discomfort and stress for both you and your pet
- Handle all of the logistics for your pet’s move from start to finish
- Very selective in which airlines we work with
- Direct communication with your personal Pet Travel Specialist who is an expert in everything related to your cat or dog's relocation.
- Track your pet’s flight from start to finish and update you along the way
- Can arrange pick-up and delivery or assistance getting your pets to their vet appointments
- We can work one-on-one with your vet to ensure proper documentation preparation
- Assist you in obtaining a travel carrier of appropriate size, and instructions on how to professionally prepare the pet travel crate to ensure a safe and comfortable flight for your pet
- By e-mail, you will receive customized pet shipping and airline flight instructions such as information on documentation and country requirements
- If time allows, you will receive a Pet Travel Packet in the mail with all the required airline flight documents and crate stickers and customized tags
- We have a transparent one-page contract - No fine print and everything is included
- If for some reason your pet cannot be accommodated on a flight, we can offer ground transportation as an alternative within the contiguous USA
- Accredited A+ Member of the BBB
- Read our Testimonials and Reviews
See What Our Customers Are Saying
"From the beginning, Elaine and the staff at Happy Tails travel were great - attentive, professional and responsive. We started with them because our move from Houston to Berkeley was complicated by United Airline's current hold on pet transfers. There are no other non-stop carriers from IAH to SFO, but Elaine worked with American Airlines to put together an itinerary with a single moderate transfer time in Dallas. It takes a lot of paperwork and preparation, but following Happy Tail's detailed and helpful instructions drop off for Loki and Tolstoy at American's Houston freight facility was straightforward. What was not straightforward was that their Houston to Dallas flight was delayed and they could not make their connecting flight. Elaine was on the phone with American for almost 2 hours that morning and managed to get both cats on the next connecting flight. This was not easy, since their first response was that there was not enough room for them. We are so glad that she made it work - both Loki (Abyssinian, age 18) and Tolstoy (Tabby, age 12) arrived in good shape and are doing very well in our new home.
Special thanks to Elaine for her diligence and effectiveness in making it work, and her communication before and especially during the transfer. Thanks also to the whole staff at Happy Tails. At the start, I thought the service was expensive for something pretty simple. But based on the current requirements and details, even a short and direct transfer is not simple. And in our case, Elaine's expertise and hard work rescued what could have been a much worse situation. We are happy to give Happy Tails our strongest endorsement."
David M. and Judy L.
Houston, TX – San Francisco, CA