Happy Tails Alerts


    We love helping pets have a smooth move and want to help you too!

    At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 3 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

    Due to our existing clients and transport schedule, at this time we are booking ground transports at least 30 days out from the date a signed contract is received, and we require at least 15 business days to accommodate domestic air travel, from the date a signed contract is received. 

    We regret to inform you that all international services are currently suspended.

    Air options remain limited as airlines work on resuming services as usual. Air travel becomes more difficult for pets to fly as temperatures must be below 80° Fahrenheit at all cities on a pet’s itinerary and many places in the country are already experiencing warmer temperatures.

    If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

    Thank you for your patience and understanding. We look forward to working with you!


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Happy Tails Travel – Additional Services

By: Bridget Monrad, R.N. | Mar 03, 2017

    While we specialize in air transportation for pets, some pets and their owners require additional services for relocation. 

Vet and International Documentation

     In considering international pet moves, there is a lot of detailed paperwork that needs to get done.  As the pet owner, you are already busy preparing all of the other aspects of your travel, so why not let us handle the paperwork for you?  These documents include a vet pack, which will include a pre-filed health certificate, application, and money order.  With the vet documents, all you need to do is have your veterinarian sign off on them, before sending the paperwork to the USDA for endorsement in the pre-paid envelope which will be provided to you.  We also help you obtain import permits for your animals, and should your pet require a stay at quarantine upon arrival, we can make the reservation for you. 

Customs Clearance

     Should your cat or dog be entering a foreign country, they will need to clear customs upon arrival.  At customs clearance the agents will inspect your paperwork and make sure your animal matches the description on the paperwork provided.  Some countries allow owners to clear their pets themselves, and should you choose to do this we are happy to walk you through the process so you know what will be expected of you.  Other countries require that a professional customs clearance agent is hired who clears the pets on behalf of the owner.  In these situations, we can hire a customs clearance agent for you, and then designate a meeting location to reunite you with your furry family members.  Even if the country does not require a customs clearance agent, we can still hire an agent for you if you would like.  Many times, this is easier for pet parents as the customs process can be lengthy and language barriers may be an issue.


     All pets need an airline approved travel carrier/crate to fly.  These crates are different from many other crates, as they must be solid plastic and not the collapsible metal type of crate commonly found at pet stores.  We provide all clients with a detailed “crate shopping list” that outlines the requirements a travel crate must meet as well as a suggested size based on each pet’s breed and weight, as well as a list of popular brands.  If you are unable to purchase a crate yourself, and time permits, we can order a travel crate for you with the needed accessories and have it delivered to your house.

     Extra large dogs occasionally require a custom crate.  These crates are made from solid wood and need to be custom built for each animal.  If your pet should require such a crate, we will provide you with instructions on how to build the crate yourself, or we can find someone to build it for you.


      Some pet owners need assistance getting their pets to and from the airport. In some cases, the closest airport is still a drive away from a pet’s new home! In these situations, we are happy to arrange short ground transportation for your pets.  While we are based in Arizona, we are an IPATA member, which is an international association for pet shipping. This means that no matter where your VIP pet family member is relocating to, we can find partner agents from within the association to provide safe and reliable transport for your cats and dogs.

Out of State Adoptions

     With the internet, it is easy to fall in love with a pet up for adoption in a different state.  When this happens, a lot of people do not have the time, or money to go themselves to pick up their new family member.  We are happy to work with you and the shelter, so that you may have a successful adoption.  Should you need someone to get your pet to and from the vet for a health certificate, or taken to the airport, we can arrange these services for you so that your pet can fly home to you.


     Should you need any other services on top of the ones listed above, there is a good chance Happy Tails Travel will be able to arrange those as well.  If you have any questions about the services we offer, or want to get started on your pet’s relocation, contact us today!


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