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Connect with Us!
We make it easy to get the answers you need, when it works best for you. Use our live chat feature on the bottom right of our website to ask questions about our services or determine the best transport option for your pet. Messages are answered as quickly as possible during business hours (7:00 a.m. – 4:00 p.m. MST, Monday–Friday). After hours, you may leave a message and we’ll respond the next business day.
For a more personalized conversation, you can also schedule a call directly with your Pet Travel Specialist at a time that’s convenient for you. This option allows for direct, one-on-one support and accommodates clients across different time zones worldwide.
Featured Testimonial
"Happy Tails Travel provided an experience positively above and beyond my expectations! I had never heard of a pet transport service before, and coming from a small town in the middle of nowhere Pennsylvania, I was unsure if I could even utilize the company because of my location. Not many companies come that way... for anything. But Happy Tails even came to our home in rural PA!
Our driver Marko was AMAZING; super nice and efficient! I greatly appreciated the many photos and videos and updates and was thankful that he answered my texts asking how things were going. He is wonderful with animals, and I highly recommend him, such a great guy!"
Read the rest of Miss Kitta's and our other testimonials here!
Introducing Pet Care in the Air!!
We are happy to introduce our new service, Pet Care in the Air! This service is perfect for small dogs and cats, especially those that are unable to travel in cargo, travel to smaller airports, travel during times when temperatures are too warm or hot for typical air travel, and for those who want extra love and attention for their small pet while flying.
Our nanny will meet you either at the airport or your home. They will take care of check-in and going through security. While waiting for their flight, our nanny will take your dog to the pet relief area and make sure your pet gets plenty of treats, love, and fun! During the flight, your pet will ride under the seat with our nanny. Pets are never placed in the overhead compartment, on seats, or tray tables. After their adventure in the sky, we will return them to you safe and sound!
To fly in-cabin, your dog or cat must be less than 20lbs and less than 12 inches tall to fit in an airline approved carrier under the seat. There are no banned breeds for in-cabin flights as long as they meet the size requirements. Your pet must be well behaved as the airlines will not accept behaviors such as excessive barking, whining, and meowing, going to the bathroom outside of the pet relief area, or any aggressive behaviors. If your pet meets these requirements, this may be the perfect way to transport your pet!
If you are interested in our Pet Care in the Air service, visit our website to fill out a Pet Travel Form. One of our Pet Travel Specialists will get back to you with an estimate and more information. You can also see a list of our wonderful Nannies and Drivers to learn more about who may be taking care of your pet!