Common Questions

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Happy Tails Alerts

COVID-19 Travel Impacts

Updated September 10th, 2020:

As a result of COVID-19, at this time only two domestic airlines are able to offer pet air travel within the contiguous U.S. As an alternative to air travel we are able to offer our By Ground Safe and Sound Service within the contiguous U.S. Pricing is based on distance/mileage and is ideal for large breeds, restricted breeds, multiple pet families or pets traveling to/from rural areas.

If you are still interested in air travel, pet air travel is limited to specific routes and aircrafts and therefore there are not many options at this time. Breed and size restrictions also apply.

Air travel becomes more difficult as for pets to fly temperatures must be below 80° and above 45° Fahrenheit, unless a letter of acclimation is provided for temperatures between 20° – 45° Fahrenheit, for all cities on their itinerary. If the temperatures reach below 20° or above 80° Fahrenheit, your pet’s reservation may be canceled.

Please note that many flights are still being canceled the day of travel due to low demand. Therefore, air options are extremely limited and cannot be not guaranteed. If air is an option for your pets, they may require additional transportation to get to and from airports which can accommodate pet travel.

We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.

If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

We appreciate our loyal clients, employees, and all of our furry friends. We wish for everyone to be safe and healthy!

To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here.

Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help.

-Anthony and Popeye
Sarasota, FL to Kailua, HI

Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move. Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey. She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for. I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy. Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough!

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day!

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland

Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world.

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

About Happy Tails Travel, Inc.

At Happy Tails Travel, our team works closely together to ensure our continued success as a professional, well established pet shipping company with outstanding customer satisfaction. This includes keeping up with the latest advances in technology and industry related changes. We communicate as a team with all vendors, airlines, veterinarians and pet families to ensure a smooth move for our four-footed clients. Our goal is a safe and comfortable traveling experience for the pet. The goal is a pet who arrives safe and sound to their new home sweet home, and to provide a positive experience for the pet parent.

Happy Tails Travel has safely shipped pets since 1995 with a 100% safety record for pets - no loss, death or injury to any of the thousands of pets we have shipped.

To speak to your pet travel specialist, please call 800-323-1718

Our Staff

Bridget Monrad

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RN RET, Business Owner

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Hello! My name is Bridget, and I began Happy Tails Travel Inc because I am passionate about animals and the healing and pleasure they bring to those that love them.

Because of today’s transient society and love and devotion to their animals, many people require assistance when moving their four footed or two feathered family members. I enjoy the challenge of coordinating a smooth move!

I have always loved animals, and today share my house with my husband, bird, and 5 cats. I have been a registered nurse since 1986 and am now retired from the profession.

Having a company where I can help pets and their families reunite through relocations and adoptions has brought joy to my life!

Elaine

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Ph.D., Pet Travel Specialist/Project Manager

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Elaine has three degrees in hospitality and tourism. She received her Bachelor of Science in International Hospitality Management from Northern Arizona University, a Master of Science in Hospitality and Tourism Management from Virginia Tech and a Doctor of Philosophy in Hospitality Management from the University of Central Florida. Her work experience prior to joining Happy Tails Travel includes working in boutique hotels and working for Walt Disney World handling guest services, events, and reservations.

Elaine started working for Happy Tails Travel in 2014 as a Pet Travel Specialist, arranging both domestic and international pet relocation. Now Elaine has obtained the role of managing the Pet Information Desk and works more behind the scenes. She corresponds with potential clients making sure all of their questions are answered, prepares contracts and sends clients important information such as estimates, country requirements and crate shopping lists.

"I have a passion for travel and am an animal lover, so the opportunity to work for Happy Tails Travel combines the best of both worlds!"

— Elaine

Kim

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Pet Travel Specialist

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Kim has worked in hospitality, travel, and management for more than 15 years. She has an Associate’s degree in Hospitality Management and a Bachelors in Business Management. Her passions include: travel, animals, and helping people, which is why she chose to come to Happy Tails!

Kim works in all areas of the administrative side of Happy Tails, as well as building up her clientele as a Pet Travel Specialist. She recently returned from living overseas in Japan for 3 years with her husband, 11-yr old mini Schnauzer rescue, Lil Bit, and her 2-yr old Japanese tabby cat sister, Ōjo (pronounced O-joe, meaning Princess in Japanese), who was rescued as a stray.

“My fur babies mean the world to me – I couldn’t imagine life without them! They’ve been my family through thick and thin! I’m so glad to have the opportunities to travel and bring them with me!”

- Kim

Emily

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Pet Administrative Assistant

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Emily is currently an undergraduate student at the University of Central Florida (UCF). She is studying to obtain her Bachelor's in Health Services Administration with a minor in Human Resources Management. Her other work experience includes working as an instructor at Mathnasium and working as a student assistant on the UCF campus.

Emily began working for Happy Tails Travel in early 2020 as an administrative assistant. She responds to Pet Travel Forms and sends estimates to potential clients.

“I have a miniature goldendoodle, Koda, who I love with all my heart! I couldn’t imagine not having him with me! I love that I get to help other families be reunited with their pets!"

- Emily

Employment Opportunities

Currently there are no open employment opportunities with Happy Tails Travel. Please check back later.

Happy Tails Alerts

COVID-19 Travel Impacts

About Happy Tails Travel, Inc.

Our Staff

Bridget Monrad (?)

RN RET, Business Owner (?)

Elaine (?)

Ph.D., Pet Travel Specialist/Project Manager (?)

Kim (?)

Pet Travel Specialist (?)

Emily (?)

Pet Administrative Assistant (?)