Happy Tails Alerts


    We love helping pets have a smooth move and want to help you too!

    At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 3 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

    Due to our existing clients and transport schedule, at this time we are booking ground transports at least 30 days out from the date a signed contract is received, and we require at least 15 business days to accommodate domestic air travel, from the date a signed contract is received. 

    We regret to inform you that all international services are currently suspended.

    Air options remain limited as airlines work on resuming services as usual. Air travel becomes more difficult for pets to fly as temperatures must be below 80° Fahrenheit at all cities on a pet’s itinerary and many places in the country are already experiencing warmer temperatures.

    If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

    Thank you for your patience and understanding. We look forward to working with you!


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Pet Shipping Testimonials

  • Kailana - 1 smallKailana 2 - small

    Kailana is doing great, she has made friends with 3 other dogs that belongs to my brother and a whole new ohana, family of aunties, uncles, nieces, nephews, cousins and of course grandma's too. Well I'd like to say that my heart was so sad the day Hawaiian Airline Cargo told me that Kailana would not be able to fly to Texas because of the embargo.  Embargo? Yes, and they said that it's from April to October every year and this was already the beginning of June.  Wow! that's 4 months away. Told my son about it and he said don't worry mom, Kailana is going to be fine and he will send her up when the embargo is lifted. I told him well maybe Kailana will be fine but it's me, I won't be fine without her for four months. That's four months too long. Kailana is 6 years old and in that 6 years the most time we have been apart was one week. And that's for the time I took vacation and went to Maui like three years ago. Thinking to myself, Embargo? What is that, I said to myself. So had to google it to see what that meant... Omg! never heard or even new such a thing and panicked a little so I googled, "Help, how can I get my Shih Tzu from Hawaii to Texas?" And then next thing that happened, there was all these websites popping up with information regarding Pet Travel Service. Something new that I never heard of or even knew had existed. I started to read about some of these companies and there were a few that seemed okay, but as I read more about Happy Tails Travel, a light bulb lit up and I had to read the reviews from other people that shared their experiences about how they were pleased with the services your company provided for their animals. And this has given me hope and a decision was made. Following every step by step in the process to getting this journey set for Kailana, Happy Tails Travel has done an awesome job with door to door service that I didn't think would be possible. From the initial application, required documents needed for the airline cargo, the pet travel packet that supplied other important information made this part of Kailana's journey so much easier for us because on our part to this journey all we needed to do was get Kailana's health certificate and her rabies certificate. Our dream came true and Kailana's reservation for her flight were booked and set for July 6, 2021. Having made arrangements for picking up Kailana from home, transport her to the airport and put her on the airplane was perfect and the right decision made. Now that's just the beginning.... Part two of Kailana's journey begins with Jason, the driver provided by Happy Tails Pet Travel. I received a text that "read Hello Smith family this is Jason from Happy Tails Travel. I will be picking up Kailana from the airport and chauffeuring her to Texas for you. I'll be waiting for her and will send you pictures as soon as I pick her up. Text or call me anytime thank you". Well Jason was absolutely wonderful. He sent me a short video of Kailana at the hotel when they got in from the airport. He said Kailana was so excited to get out of the kennel they slept a few hours and were on the road. She is sweet and he loved the way she snorts like a pig. Whenever he made a stop, he sent me a picture of Kailana. Like when they had stopped for gas and took a break. I then asked Jason where about's they were and he said 50 miles from Phoenix, and that Kailana was riding great grunting away. Next they were taking a break in Silver City, New Mexico. Sent three pictures, one of Kailana eating in the van and two pictures of Kailana outside the van walking around, stretching them little legs. Then they got another hotel in El Paso and said they have about 8 and a half hours of driving left. I thanked Jason for taking good care of Kailana and he replied, "She's a sweetheart between her snorting and snaggle tooth who could resist loving her". Auwe, I thought that was so sweet. Another picture of Kailana just chillin on the passenger seat and they are on the road and said they shoud be here around 3:30 if traffic is good to them. Another picture of Kailana walking around, taking a break in Fort Stockton. I received a final update when they were 20 minutes away...

    Kailana's journey has ended, she is home. Her new home... Mahalo Jason for the awesome,wonderful service you have given to Kailana. We will never forget you.. We will say hi every now and then. Safe travels and may God be with you always.

    Cindylou S. & Kailana
    Honolulu, HI - Los Angeles, CA by Air
    Los Angles, CA - Hutto, TX by Ground

  • Leonard - small

    Leonard’s travel went as well as is possible and it’s clear both Bruce and Paul took good care of him too :)

    Your communication throughout the process was really proactive and helpful—frankly the one thing I didn’t have to worry about during the complicated cross country move process. And Leonard showed up happy and didn’t seem stressed out at all, which is the best review I can give.

    I’d highly recommend Happy Tails to anyone needing to move a pet for low stress, high quality service and peace of mind.

    Thanks again for all your help!

    Brittany M. & Leonard
    San Diego, CA - New York, NY

  • Luna - Small

    The team at Happy Tails Travel are consummate professionals - highly responsive, very informed, and extremely easy to work with. They were very communicative about the travel requirements and logistics of travel. They helped us move our dog from Honolulu to New York, and thanks to their efforts the move was seamless and pain-free. Can't recommend them enough!

    Thanks again for everything! We really appreciate the time and effort the team put in for this. 

    Ananth & Jerilyn W.
    Honolulu, HI - New York City, NY

  • Lily C

    I’ve been in touch with my family and they say Lily is doing great!

    Happy Tails Travel definitely provided a smooth, positive move! The driver in Hawaii was so great too. Very friendly and really totally eliminated my worries for Lily’s flight. The driver, Kevin’s, updates were awesome. I felt so much better about her travels knowing she was going on plenty walks, and I loved seeing her in the hotel room. She looked content and happy with Kevin. 

    Our pet travel specialist, Elaine, provided top notch service from the start, even before our contract started! Thank you so much for all your help!!! I couldn’t have asked for better service. 

    Again, thank you all so much for your help!

    Tyla C. & Lily
    Honolulu, HI to New York, NY by Air
    New York, NY to Mobile, AL by Ground

  • Kitsune - small

    Our Shiba Inu lady Kitsune is an experienced traveler as she used to join us on trips when ESA's were allowed in the cabin of airplanes. When the pandemic hit, we decided to move in with Family in San Francisco and took Kitsune with us. During our stay, the ESA regulations had changed and we had a rude awakening at the airport, when Kitsune was not allowed on the plane as usual. We had to board her with family in SF, while we prepared our new space in New York. In order to retrieve Kitsune and re-unite the family, we hired Happy Tails Travel. We worked with Kim, who helped us with an expedited request to bring our doggo home. It turned out particularly difficult as most airlines had canceled their animal shipment services. Nevertheless, within only ten days, Kim had provided us with very clear instructions, helped us find the right crate, get all necessary documentation from the vet, found and booked a rare direct flight and organized all dog-transit to and from the airports. We were anxiously following the flight updates and were beyond relieved when our pup was delivered to our new home safe and sound. In a time when airlines are not helpful at all (our airline suggested renting a car and driving across the country instead), it is a real relief to know that there are people like the ones working at Happy Tails who care for pet owners and their pets, understand their needs and manage complex logistics so efficiently. Thank you Happy Tails, you made a separation drama come to a happy end!

    Chloe B. & Kitsune
    San Francisco, CA - New York, NY

  • Kylo

    Thanks for an excellent job, Elaine!  I thought it will be impossible to get our puppy from the mainland U.S. to PR., especially with the summer temperatures. However, after long traveling hours, Kylo arrived happy and in good shape.  Thank you again, Elaine, for your patience, perseverance, and excellent work. You brought back a smile on my kids’ faces during this difficult time.

    Jorge L. & Kylo
    Kansas City, MO - San Juan, PR

  • Licorice - size


    Licorice is doing great.  She is happy and settled right in.  She remembered me and is glad to be back with me and puttzer my pom.  Your service was great!

    Donna K.
    Phoenix, AZ - Milwaukee, WI

  • Holly (PWN - ORD) - small

    From start to finish, the team at Happy Tails and in particular Elaine provided us with stellar service. I initially had called a competitor and they withheld crucial information from me until I gave them a promise to sign a contract, which I did not do. Elaine, in contrast, answered every question we had and walked us through every step of the process. This included a generous number of phone calls to make sure, for example, that the crate was the proper type and correctly constructed, and also that the vet paperwork was completely in order. And she did all of this in the most empathic and kind way, which we greatly appreciated. I would recommend Happy Tails to anyone interested in pet travels with absolutely no reservations.

    Jon P. & Holly
    Portland, ME - Chicago, IL

  • Loki and Tolstoy - small

    From the beginning, Elaine and the staff at Happy Tails travel were great - attentive, professional and responsive. We started with them because our move from Houston to Berkeley was complicated by United Airline's current hold on pet transfers. There are no other non-stop carriers from IAH to SFO, but Elaine worked with American Airlines to put together an itinerary with a single moderate transfer time in Dallas. It takes a lot of paperwork and preparation, but following Happy Tail's detailed and helpful instructions drop off for Loki and Tolstoy at American's Houston freight facility was straightforward. What was not straightforward was that their Houston to Dallas flight was delayed and they could not make their connecting flight. Elaine was on the phone with American for almost 2 hours that morning and managed to get both cats on the next connecting flight. This was not easy, since their first response was that there was not enough room for them. We are so glad that she made it work - both Loki (Abyssinian, age 18) and Tolstoy (Tabby, age 12) arrived in good shape and are doing very well in our new home. 

    Special thanks to Elaine for her diligence and effectiveness in making it work, and her communication before and especially during the transfer. Thanks also to the whole staff at Happy Tails. At the start, I thought the service was expensive for something pretty simple. But based on the current requirements and details, even a short and direct transfer is not simple. And in our case, Elaine's expertise and hard work rescued what could have been a much worse situation.We are happy to give Happy Tails our strongest endorsement. 

    David M.and Judy L.
    Houston, TX - San Francisco, CA

  • Juniper - small

    I highly recommend Happy Tails Travel! They made the process of planning my cat's travel so seamless and worry-free, especially with the constant communication and attention to detail. By the time my cat was set to get on a plane for her flight, I was completely at ease because of how professional, knowledgeable, and compassionate they had been with me and my cat since Day 1. There's no better place to go for help with your pet's travel.

    Christie M. & Juniper
    Boston, MA - Seattle, WA

  • Bohemian Rhapsody  Jumping Jack Flash (3)

    Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

    Phyllis Lockwood, Willowrun Great Danes
    Clarendon NC to Frankfurt Germany

  • Kaya (2)

    Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

    We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

    Thanks again for all your help,

    Mystie and Kaya
    Houston, Texas - Aberdeen, Scotland 

  • Circe

    Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

    Thank you so much Happy Tails Travel & Kim!

    Kenyatta B.
    Chicago, IL - Seattle, WA

  • My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

    Diane M. & Emma
    Miami, FL - Los Angeles, CA

  • Dogs, Sierra and Jenny shipped from Austin, TX to Oakland, CA

    Thanks to Happy Tails Travel Jenny & Sierra had a safe flight from Austin, TX to Oakland, CA.

    Happy Tails Travel coordinated the entire travel process for my pets. I was up to date on all the arrangements even as they traveled to their final destination. We were very pleased with the services Bridget provided. Thanks Happy Tails!!

    Leslie F.
    Austin, TX to Oakland, CA

  • Here are some photos of our Ellie (female dog) and Hapa (male cat) after their very long trip from Maui to Maine. They are enjoying their Happy Tails cowboy bandanas.

    You did a fantastic job getting them to us in very good condition. They were no worse for the wear and as happy as ever to see us. They settled into our their new home like they had been here all along! We are so grateful for your service!

    Our best to you,

    Michael and Leanne Caires
    Makawao, HI to Portland ME

  • We are eternally grateful for your helping our dogs, Bo and Megan be flown to us without any muss or fuss.

    Thank you! Kelly Brilakis
    Denver, Co to Atlanta Ga.

  • Moose (2)

    Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

    Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

    Gabi M. & Moose
    Round-trip from Seattle, Washington to Newark, NJ

  • Janos and Janni 2

    Kim, Thanks again for the flawless execution on our boys’ travel yesterday. It was a haul door-to-door, but we made it and they are happy and healthy. It was a great pleasure dealing with you and your colleagues on this at every stage.

    I highly recommend Happy Tails and Kim!

    Oliver N., Jozsi and Janni
    New York, NY - Kilauea, HI

  • Brutus is doing splendidly! He is loving his new home and even getting along with his new kitty roommate! He has always been obsessed with basking in the sun in the backyard, and is loving that he gets to do it every day here. He has also been going crazy chasing all the little lizards and bugs that he has never encountered before. Thank you for all of your help with the move. The whole process was a nightmare, and I can only imagine how much worse it would have been if I hadn't had your help along the way. I'm so grateful to have my little monster here in Hawaii with me!

    Tabatha C. & Brutus
    Woodinville, WA - Honolulu, HI

  • This is our sweet Holly. I am so thankful to all of you at “Happy Tails” for her safe travel. She has adjusted well to her new home.Thank you again for your detailed and loving attention to Holly.

    Martha C.
    Orange, CA - Nashville, TN

  • Here is a picture of Arthur enjoying a nap in our very English Country Cottage.I was so nervous about him flying, not just that he had to travel in a separate part of the plane to us, but he has severe separation anxiety and it would be the longest he had been apart from me since his adoption. He was so very happy to see my husband and I at London Heathrow but he just seemed to take everything in his stride. Arthur has adapted far better than I could have hoped! We would like to thank Happy Tails for all of there help in making sure that Arthur and I were well prepared prior to our travels.  Everything went as expected, all of our paperwork was perfectly presented and easily dealt with at SeaTac, it was all so smooth.  Thank you for all of your help!

    Kate Lock
    Seattle, WA to London, UK

  • Sparky 2 Sparky 1

    From Shiela:

    In the middle of a complicated house sale and move, we needed to get our son's dog, Sparky, moved across country. Once we contacted Shay at Happy Tails Travel we were able to breathe a sigh of relief. At the last minute and on a holiday weekend, Shay facilitated Sparky's air and land travel from San Diego, California to Portland, Maine.  During his journey we were updated and reassured of how things were going. Needless to say we were all relieved when he arrived at my sons home safe and happy.We are extremely thankful for the peace of mind that Shay's outstanding expertise and customer service provided to our family during a very hectic time.

    From Andrew:

    He is doing great, getting adjusted to his new home rather nicely. Thank you for handling this so promptly even though we gave such a short notice you guys made it really easy and spelled everything out to make the whole process go a lot smoother. Handling everything from A to Z and quickly answering questions was amazing!

    San Diego, CA - Portland, ME

  • Peavey

    Hi Shay!

    Just wanted to let you know that Peavey is here, safe and soundThanks so much for all your help!! 

    Alicia Auleta
    Anchorage, AK - Los Angeles, CA

  • Hi Bridget,Roscoe is safe and sound.Thank you for getting him to Germany for us!

    Josh Willoughby
    Los Angeles, CA to Frankfurt, Germany

  • Magnificat has grown! He must be at 8 pounds, now, double what he weighed when he arrived. This picture has him on the same cat condo his solo debut featured, but now he fills it. And, by the way, notice how relaxed he is now!Many thanks for getting this sweet cat here from California. The four of us have become a happy family,with little fussing among the three cats and lots of attention to and from all. Magnificat sleeps by my pillow for part of each night, purring like a motor boat; Mr. Prince slips under the covers whenever I take an afternoon nap; Miss Marble solicits many strokes every day.

    John Jefferson
    San Francisco CA to Madras OR

  • Trigger edit

    Hi Shay,

    Well Trigger is home safe and sound!

    We got him at the airport and he is in our place relaxing now. Of course he was a little stressed out when we got him at the airport, to be expected given everything he went through. But he got home, and relaxed very quickly.

    Thanks again for all your help during this process. We are glad to have him here with us.


    Kate & Trigger
    VA - Brazil

  • Chiro arrived safely with no problems...He was super excited to see me! The entire clearance process took about 2 hours. The airline staff was very helpful as they provided me with an agent through quarantine and customs. Thank you so much for making his transportation as smoothly as possible!We stopped by the beach on the way back from Narita airport.


    James Lee Sacramento CA to Tokyo Japan

  • I must say,it has been a pleasure working with you, to get Blackie here.I was very impressed with your thoroughness and attention to detail. When I got Blackie in Jan. 2014, I made a commitment to myself, and him, that I would never abandon him. We haven’t seen each other in a little over a month, now. I had to leave Oakland abruptly, due to illness while Blackie remained behind, in a vacant apartment, only seeing Shawna, once a day, when she came to feed him. Our reunion tonight, will be heartwarming. He is my loving companion and I've missed him dearly.

    Thanks again Shay, for making it all possible. We are all very grateful, to you and Bridget, for your hard work.

    Ron McAfee San Francisco, CA to Orlando, FL

  • I can’t thank your company enough. This was a very difficult situation andyou made me feel secure with this process from the first phone call.

    I had never flown a pet before let alone have to do it from so far away. Happy Tails took care of every detail and communicated with me every step of the way.I knew Rigel was in the best of care throughout the entire process. Rigel is not only a service kitty, but he has now earned his wings thanks to your kind and attentive staff. I can’t tell you how much it meant to know Rigel was in the best hands and taken care of the entire way.

    Thank you again so very much,

    Elisa Taddeo
    San Luis Obispo, CA to Newark, NJ

  • Millie Millie 2

    Hi Bridget,

    We've just been having too much fun! I want to thank you for all your help transporting, via aircraft, Millie from Chicago to Tucson.All went very well & Jody, the transporter  in Chicago was nothing less than wonderful !

    Again, many thanks.

    Lisa, Roddy & Ann Barton
    Tucson AZ to Chicago IL

  • Biggie and Oliver

    Hi Bridget,

    I wanted thank you and Happy Tails Travel for the smooth and stress free air transport of my daughters dogs, Biggie and Oliver.

    The thought of transporting them over 2,400 miles from Phoenix, Arizona to Philadelphia, Pennsylvania was overwhelming.After talking to a number of pet transport companies, I knew within a few minutes that you truly cared about the comfort and safety of Biggie and Oliver.

    Having you handle the research and booking of the flight with the Airline that accommodated our schedule was done in record time.

    Your instructions for documentation and crate prep left no detail missing for a smooth hand off to United Airlines.

    Your personal contact with Steve in Arizona and me in Pennsylvania helped to alleviate our fears of handing Biggie and Oliver over to strangers.

    It was a pleasure doing business with you and if anyone I know ever needs to transport their pets I will not hesitate to recommend you and Happy Tails Travel!

    Thanks so much,

    Michelle Lewis
    Scottsdale, AZ to Warrington, PA

  • Stella

    Kat, hi!!

    It was certainly a successful flight/move for Stella! She is safe and sound with my family in Tennessee. While the separation is hard, I'm thrilled that Stella will remain in the family and will certainly have a happy, healthy, future on a 7-acre farm with other animal friends to keep her company! :)Happy Tails helped make this transition feel seamless, and your services and colleagues were genuinely heartfelt in their handling of Stella. I appreciate that immensely! 

    If I come across anyone with similar pet travel needs, I will be sure to send them your way! 

    Take care, 

    Sherri  & Stella
    San Diego, CA to Nashville, TN

  • Cook 1 Cook 2

    Hi Bridget,

    Just a quick note to thank you for comfortably and efficiently transporting my 4 cats from Illinois to Oregon!  I was so hurried getting ready for our move, that having the kitties professionally handled was the BEST decision that I made!! I never had to worry about them, and you kept me informed every step of the way.  This was by FAR the easiest move with the pets!They are so happy in their new house!!  Thank you again for making it such an easy transition for them (and me!).

    Carole Cooke
    Barrington, IL to Ophir, OR

  • Lady

    "Our precious Lady arrived safely from Maryland to Florida without a hitch! We were worried sick because she was on a connecting flight in Chicago. Needless to say, our reunion with her was a joyous one. Happy Tails did a fabulous job organizing Lady's relocation and kept us up-to-date each step of the way. We would highly recommend entrusting your precious pooch to their care."

    Audrey Jones & Lady
    Baltimore, MD - Orlando, FL

  • Bunny 1

    Shay, thank you! Bunny's settling in great. Getting used to everything.Everything went so smoothly I can't thank you enough!

    Kimberly Dundon & Bunny
    Boston, MA to London, UK

  • Faith and Joy2 (3)

    "Hi Shay,I wanted to let you know that Faith and Joy made it safely. Thanks for all your help!"

    Tony Prestby
    Los Angeles, CA to Milkakaee, WI

  • Oni with Maloney (2)

    Thank you again for everything.You made the transition easy!

    Lisa Maloney
    Roanoke, VA to San Francisco, CA

  • daisy sarah and adam (2)

    Happy Tails Staff, Thank you for all of your help!! My mom said everything went well at the airport and thought the airline did a really good job. She was pleased and felt like Daisy was in good hands.We appreciate your help & it was great working with you.

    Sarah, Adam & Daisy
    Addison, IL to Seattle, WA

  • Farley SEA-DFW Bubby & Roxane

    The dogs are settling into their new home very well. I think they were overwhelmed by the long flight but they are no worse for wear.Thank you to you and your team for all the help you provided. You really did make shipping our fur babies easy.

    Here is a picture of them settling in with their new “pack” – 2 mini beagles and a beagle basset hound mix. Thanks again! I will recommend you and your company to anyone who needs to ship their animals!

    Bubby & Roxanne from Seattle, WA to Dallas, TX

  • Bruni (Van Pelt) - LAX to RDUBruni (Van Pelt) (2) - LAX to RDU

    Dear Ashley and the whole team at Happy Tails,

    Bruni is doing great! We are so grateful to you for taking such good care of her! She arrived at my brother's well and happy. It was a pleasure to work with you. Thank you so much! You can see how happy she is, and here she is with her new brother Finn. Thank you for everything you did! And thank you for your kindness, compassion, and patience throughout. 

    Alison Van Pelt

  • Cats

    Getting three cats out Greece is no easy feat, but Bridget Monrad miraculously found the most professional, personable and efficient cargo company in all of Athens to organize my kitties' flights to US.  And she did an even better job arranging for another company to clear my furry friends from customs at Boston's Logan Airport and transport them to a local animal hospital–full of loving staff, I might add!–where they spent the night until I was able to pick them up the next dayI am grateful to Bridget for sourcing the best teams of people out there to ensure Bailey, Magic and Mini's journey to their new home was safe and seamless.I couldn't have done it without you and the Happy Tails team.

    J. Cronin
    Portland, ME to Honolulu, HI

  • Rosey arrived Abu Dhabi (2)

    Rosey arrived safe and sound.The entire process was very smooth.

    Thank you for all your help!

    Lucia Cheung
    Atlanta, GA to Abu Dhabi, UAE

  • Sammie

    Dear Bridget ,

    Thanks to you and Shay for your amazing service and care with regard to my Shetland Sheepdog Sammie. You kept me in the loop, sent me a video of her in transit, and made me feel a lot better about the trip even after a weather delay that prolonged the trip.

    Thanks for everything!

    Kimberlee and Jon Andrews
    San Diego, CA to Nashville, TN

  • Max (Perry) Minneapolis, MN to Tucson, AZ

    We used Happy Tails Travel to ship our 13 year old small standard Poodle Max from Minneapolis to Tucson in April.

    We were concerned about how well Max would do during the trip and making sure it wasn’t too hot in Tucson for him when he landed.Happy Tails worked patiently with us as we sorted out all the travel logistics and were expert in ensuring all the necessary paperwork was in the right place at the right time, no small feat!Max arrived on time and curious about his new home.

    My cousin recommended Happy Tails to me and I’m happy to fully endorse them as well.

    -Chip Perry
    Minneapolis, MN to Tucson, AZ

  • Mellow

    I recently shipped my cat from California to Germany, where I relocated to. Happy Tails Travel was the best choice I could have made to get my beloved cat safe and sound and well taken care off from here to there. Kat and Shay were on top of the whole endeavor and incredibly helpful, efficient, kind, knowledgeable and trustworthy. Their constant and correct(!!) flow of information towards me and their GREAT skills of logistics made my cat's move a breeze. I HIGHLY recommend HAPPY TAILS TRAVEL pet relocation services to anyone. These guys are AMAZING!

    Andrea Moberg
    Los Angeles, CA to Frankfurt, Germany

  • Elwood - DFW-AMS (Herbert)

    We are all settled in and Elwood is doing just fine. He is enjoying the brisk weather here in Amsterdam (maybe a little more than we are) and loves being able to go absolutely everywhere with us. The Dutch are very dog friendly! Thank you for all of your help getting him here safely. We are both prone to a bit of anxiety and dropping him off at the airport was the hardest thing I’ve ever had to do but I knew he was in great hands. We will be returning in a few years and you can expect a call from us to get him back to the U.S. safely.

    Thank you!!

    -Ashley Herbert
    Dallas, TX to Amsterdam

  • A. Nelson

    I do not know what I would have done without Happy Tails and Bridget. They truly came to our rescue!

    On May 19, 2016, my 91 year old mother and I were set to fly across country from Richmond, VA to Salt Lake City, Utah. I had triple checked arrangements for her two beloved cats, and I was told I had everything in order. However, at the last minute, American airlines refused to let the cats fly. We were devastated. My mother and I flew as planned, while a family member agreed to take care of the cats temporarily. I was completely occupied getting my mother settled in her new home. I had been nursing her for weeks to get her strong enough for a move, packing her belongings and making necessary arrangements, so I was exhausted. The thought of flying back to Virginia and trying again to make flight arrangements for the cats was overwhelming.

    Enter Bridget and Happy Tails. From the moment I first talked to her, she showed compassion, understanding and a resolve to get my mother’s cats to Utah safely. This was not an easy task, as we could not count on anyone in Virginia to do some of the necessary preparations. Bridget assured me that she would find someone who could, and she did find Jill, a wonderful person who took the cats back to the vet to get another health certificate, prepared the kennels, kept them overnight and took them to the airport. Bridget even had a back-up plan should the temperature prevent the cats from flying on one airline.

    Ivan and Loldy arrived in Salt Lake City on June 3, 2016, safe and secure. My mother was thrilled to be reunited with her faithful, furry companions (the oldest is 20, if you can imagine), and the cats are happy in their new home. I never could have gotten the cats to Utah without Bridget and Happy Tails. Bridget was patient with my concerns and answered questions. She was very detailed and I knew exactly what to do when picking up the cats. I would definitely recommend Happy Tails to anyone who needs to get your pets across the country.

    Andrea Nelson
    Richmond, VA – Salt Lake City, UT

  • Coach and Scout 1

    Coach and Scout are adjusting very well in their new environment.  Their journey from MN to GA was a smooth one with much gratitude to Happy Tails Travel!  We are thrilled to have them back with us and look forward to the days ahead in our new home.  Thank you Ashley for making the arrangements as smooth & safe as possible!

    We will happily recommend your services!

    Erin B, Coach & Scout
    Rochester, MN - Savannah, GA

  • Charlie and Penny 2

    Here's some pics of Charlie and Penny on Venice Beach! They arrived safely and happy! You did a fantastic job in all their plans and I especially appreciated all the extra help you gave me in expediting and printing paperwork.

    They love their new home! I would definitely recommend your company as the safest and best possible way to move pets to their new home.

    Thanks again,

    Eileen R., Charlie & Penny
    Portland, OR - Los Angeles, CA

  • Gemma 1 Gemma 2

    Hi Bridget!

    I can not thank you enough for all the hard work and planning you put in to get Gemma to me in California. My family back in Connecticut will miss her terribly but I'm thrilled to have her living with me again. You were extremely reassuring and set all of our minds at ease. It's an amazing service you offer.Once again, my family and I can not thank you and your team enough!

    Thank you so much!

    Matt & Gemma
    CT to CA

  • Roxy

    I wanted to thank you and Shay for helping me get my furry child Roxy here to Italy, I couldn't have done it without you guys. When Roxy arrived she was extremely happy to get out of the crate and seeing me was even better! She is still pacing around the house getting use to it, she is eating and drinking water as usual, going to the bathroom is the same, making new furry friends at the dog park, cuddling with me every night, and she was jet lag for a couple of days but now she is better. Roxy and I are definitely going to use your services in the future. Once again, thank you!

    Jessica B. (New Jersey - Rome, Italy)

  • Korbin and Leeloo

    Thank you for making this transition for them as smooth as possible, we really appreciate that you were there every step of the way and answered all our questions!

    Mike A. with Korbin and Leeloo
    Port Jefferson Station, NY - San Jose, CA

  • Paulchen

    Hi Melissa,
    Again thank you. It was great to work with you. All went fast and easy. We felt very well taken care of from my first contact up to Paulchen's arrival.It was a great experience and I can only recommend Happy Tails Travel.

    Thanks again.

    Chicago, IL - Miami, FL

  • Thank you Happy Tails Travel!
    This was our first experience flying a dog on a plane by herself. We have to say you really took care of her and us. Your prompt and constant communication from the time we contacted you until Frances was safely in our hands made us feel very confident about using your service. The flight email alerts are the best. Thank you for caring for the fur babies!!

    Jacqueline P. & Francis
    Atlanta, GA - Los Angeles, CA

  • My husband and I got a sweet Boxer puppy just over a year ago while my company had us located in Olympia, Washington. We were so excited to get a puppy, and to have a dog, that I failed to realize that flying with a boxer - a brachycephalic animal could be difficult. In December I was told that my company would be moving us to Boston, Massachusetts, we were super excited until I read that the airline my company booked our flight with didn't allow Boxers to fly (the whole brachycephalic thing). I immediately started researching different ways to get my precious fur-baby to the other side of the country. I just happened upon Happy Tails Travel and let me tell you, I. COULDN'T. BE. HAPPIER. Happy Tails took care of everything from answering my nervous dog-mom questions to finding the best flight for my fur-baby. Melissa, my pet travel specialist, even coordinated a dog taxi for my Kikka baby when I wasn't able to get her to the airport! Everything felt so seamless on my endwhich is huge to me because I'm a worry-er. Kikka arrived in Boston happy to see us and with a clean kennel to boot! I am so proud she didn't have an accident during her long trip. And while she was quite cuddly the first few days after we got here, she has settled into our new routine perfectly! I'm so glad to have found Happy Tails because I know my company will move us again, but at least now I won't have to worry about how I'll move my fur-baby! Thank you Happy Tails Travel, Inc.!

    Thanks Melissa!
    Kasey C.
    Olympia, WA - Boston, MA

  • Giorgio (PHX- FRA)

    Shay -
    I wanted to thank you so much for everything you did for Giorgio. He arrived safelyand was himself as soon as I got into the hotel room.

    -Ed C.
    Phoenix, AZ - Frankfurt, Germany

  • Bacchus

    Hello Melissa,

    Your service was excellent. We picked him up in great shape. He is a timid soul so I do not think that he enjoyed the rides but We know how well cared for he was from pick-up to delivery! I had complete confidence the whole day of his flight. He also needed the extras - crate and bowls, etc. that handled with great diplomacy. And all this expedited.

    Bacchus is adorable. He is warming up gradually and we have started training.


    Beverly S. & Bacchus
    Washington, D.C. - Tucson, AZ

  • Cheri (002)

    Hi, Bridget -

    Thank you Happy Tails for getting Miss Cheri from Arizona to her new home in Tennessee! Here is the little sweetie, Cheri the Cat, settling into her new home with Mom in TN.

    Typical cat, it took her a few days to feel comfy, but now she’s back to taking over the place again.

    - Bryan S.
    Phoenix, AZ to Nashville, TN

  • Samson

    Happy Trails Travel has been so great in helping us move our cat, Samson from Atlanta to London.  Shay was very informative from the start.  I felt that they really cared about us and our pet and understood how scary this process can be.  Shay made the process simple and straight forward with her detailed instructions and even helped us when we made last minute decisions based on changing travel plans.  Samson is now safe in London and doing very well! Thanks Shay!!

    Julie B. & Sampson
    Atlanta, GA - London, England

  • Andy


    Andy is doing real well. Andy is SO thrilled to be back with us and we to be reunited with him. He’s literally loving on us every minute and he seems much more calm than he ever was before. So it is all good and wonderful. When we picked him up from the airport he was screaming like a baby until he saw our faces in the car and then finally recognized us. Thanks again for your help with this move. We were anxious about him flying but I am absolutely certain that it was better than 5 days of car travel.

    Here is a picture of “Little Orphan Andy” today at the hotel, who is not so little anymore and incredibly difficult to take pictures of!

    All the best to you.

    Sally & David AZ to TN

  • Ms. Pattie 1
    Ms. Pattie 2

    Dear Bridget and the Happy Tails Travel Team, 

    Thank you for a wonderful experience moving our beloved Pattie across the country for another great summer vacation.  With three children under 6, dog travel is a daunting task that was causing anxiety and grief before we discovered Happy Tails.  Your team’s professionalism and attention to detail sets my mind at ease. Knowing we have Happy Tails on our team makes the entire trip easier from departure to arrival and back. Pattie swam and lazed on the dock and enjoyed her summer in Maine and is now happily lounging at home in California. Thank you for helping to make this summer a memorable one with our sweet girl by our side. 

    With appreciation, 

    The Rockwell Family
    Topango, CA to Summer Home, ME

  • Oni 3

    Dear Ashley,

    ONI arrived safe and sound as you can see and is settling in nicely.  His new favorite toy is the catnip fish you sent him!  He will dig through all his other cat toys to find it.  Oni's flight was without incident.  Thank you for making his move from San Francisco to Virginia a smooth one!

    Lisa M. & Oni
    San Francisco, CA - VA

  • Chance

    Caitlin & Shay,

    Thank you both so much for helping our cat, Chance, make a safe journey from the U.S. to the UK. We were in a panic when our transit plans with the airline fell apart at the last minute, and you all stepped in with confidence, professionalism and all the information we needed. You were there anytime we had a question or an issue arise, and you anticipated every need and prepared us to avoid any pitfalls. And all in just a week, at the very last minute! I can't recommend Happy Tails Travel enough for their knowledge, professionalism, responsiveness and care for pets' needs. Thank you for helping us get Chance to his new home!

    Thanks again,
    JMK & Chance
    Norfolk, VA to London, England

  • Trevor, Jessie Geiger, Daisy 1Trevor, Jessie Geiger, Daisy 2

    Ashley & Shay,

    My wife and I would like to thank you both for setting up Daisy's trips to California and back to Michigan.  You made our life easier and took some of the stress out of our travels with our little girlShe was transported safely and was her usual excited self when we picked her up from the airport.  Daisy had a great time in California while she was with us but was more than happy to be back home in Michigan in her big yard!  We appreciate everything both of you did to accommodate us and to make sure our little daughter made it to us quickly and safely as possible.

    We would recommend Happy Tails Travel to friends and others for their professionalism and accommodating all our needs when in a pinch for time and getting direct flights for our dog / daughter / Daisy!  Thank you so very much!

    Trevor & Jessie G. & Daisy too!
    San Francisco, CA to Detroit, MI

  • Higgs

    Happy Tails Travel did an excellent job arranging for my cat's travel. When complications arose, they immediately went into action and made sure my cat got to his destination safely. They communicated with me the whole time, and took care of all of the details. I was very impressed by the combination of logistical expertise and genuine care provided by the Happy Tails team.I highly recommend their services!

    Ben & Higgs
    USA Domestic

  • Gypsy 1

    Thank you all. Gypsy arrived in great shape. She is running around getting to know the new house. Should we need to move again, we will only use your services. We will gladly recommend your service to others.

    Thank you for taking such good care of our girl.

    All the best,
    Lily & Gypsy
    Newark, NJ to Orlando, FL

  • Dusty 2

    Thank you for your help in Dusty’s move for a second time!  I was tracking too and am so glad the flight was smooth and arrived early. Sara said he was fine when he arrived - a little grumpy (which is understandable; we both had a long day). But soon he was out and exploring and eating his food. He is now resting comfortable at his new home!

    Regina & Dusty
    Parker, CO to Manassas VA

  • Boots (Finelli) - SAV to SAN

    Thanks again for all of your attention to this process.  It made all the difference!

    -Joe Finelli 
    Savannah, GA to San Diego, CA

  • Sylvia - Colorado to the UK

    I had been living in the UK for some time already when it became apparent that I would be staying permanently, and so it was time to bring my precious cat Sylvia overseas.  To say I was nervous about the whole process would be an understatement.  I was terrified that I would make a mistake somewhere in the paperwork and she would end up in quarantine.  Well, the Happy Tails Travel team, and Shay in particular, were an absolute godsend.  Shay was endlessly patient and helpful, always available, and never failed to calm me down even though I’m sure I was a very high-maintenance client! She went the extra mile more than once and made the whole process infinitely easier for both me and Sylvia.  And even months afterward, when Sylvia’s favorite toy, a catnip fish that was a travel present from Happy Tails, was on its last legs (fins?), they generously sent replacements all the way to England.  I cannot recommend Happy Tails highly enough or adequately express my thanks to them for bringing my girl and me back together.

     Tina Kover

    Lakeland, CO to New Castle, Borders UK

  • Basil - CMH to ABQ

    Hello Happy Tails Travel!

    Basil is settling in, it's a slow process as everything is new, but he is home safe and sound. Here is a picture of his first foray out of the carrier. Thank you very much!

    Dropping him at the airport went very smoothly. I really appreciated all your help with his move. I know the flight and drop off would not have gone so well without it..

    Columbus OH to Albuquerque NM

  • Bijou cat - Military Pet travel services from Oregon, USA to Sweden

    Sweden, the hardest country in the world to transport an animal to with inconvenient regulations, demanding rules and rigid protocols yet you made it happen! Thanks for your hard work and diligence on this very difficult move. You made our life so much brighter now that Bijou is with us.

    Henrik Palmgren and Lana Lokteff
    Oregon, USA to Sweden

  • BrutusBrutus 2

    Happy Tails Travel was extremely accommodating to my time-sensitive move to Singapore. Their agents were always available and had great communication throughout the entire process. It was a pleasure to work with them to ship Brutus halfway across the world! They answered all my questions promptly and Brutus arrived in Singapore safely and happily. 

    Joanne Ho
    New York City, NY to Singapore

  • Petunia

    Everything went swimmingly with the pick up. We are happy as a couple of clams!  She's eating well.  She's all over me.  She does her morning sprints back and forth.  She's been playing fetch with her bottle caps every night. It's like no time has passed.  She's the same ol' loving Petunia, my furry, four-legged, feline friend.  

    Thank you for taking such good care of her!  The professionalism allayed my fears.  But, the personal touch let me know my little girl wasn't just another crate on a cargo plane. She came to me healthy and happy.  I will be recommending your service without reservation to anyone who will listen.  

    Yours Truly,
    Brigitte Andrée
    New York City NY to Phoenix, AZ

  • Jojo in Italy

    Happy Tails travel helped make sense of the steps needed to relocate our puppy, JoJo, to Italy with us. By providing us with timelines, precise instructions, and calling to make sure we understand all of the details involved in the veterinary visits, we were able to feel significantly more comfortable with the entire process. Happy Trail's agency contacts in Italy were also a pleasure to work with and made sure JoJo was well taken care of until we arrived in Italy.

    Amanda & Joseph Kleeman
    Chicago, IL to Rome, Italy

  • Gooch

    Hello Shay,
    I cannot thank you guys enough for all of your help. Gooch is doing amazing and is so happy to be home!

    Kiara Tezeno
    Phoenix, AZ to Charlotte, NC

  • Max

    Max has made it safely to his new home in Berlin! Thanks for all your help Shay!

    Sean Padfield
    ​Newark, NJ - Berlin, Germany

  • Bella

    Hi Amanda,

    You will never know how much you helped me through a very difficult situation. People like you who take their jobs seriously and understand the importance of doing a good job and being a decent and responsible person are rare these days!! I want to thank you personally and professionally for your support! If there is ever anything I can do for you personally and/or professionally please don’t hesitate to ask!

    PS: I wish you love, luck and happiness in your life and all your endeavors.

    Jack Cravatt and Bella
    Sacramento, CA to Chicago, IL

  • Roscoe

    Roscoe is home safe and sound thanks to Happy Tails Travel!! From PHX to BOS, he is doing wonderfully! Thank you so much for your TLC getting him home safely to us!

    Morse Family
    Phoenix, AZ to Boston, MA

  • Manns

    To the Happy Tails Travel Team,

    There are so many stressful aspects to moving, but for pet owners possibly the most stressful part may be getting their pets to their new home.  Thanks to Bridget and her team, the transport of our four cats from Colorado to California went very smoothly. Bridget displayed great professionalism throughout the process, and I found it especially helpful and impressive to have her detailed instructions to follow. There was no guesswork involved, and thus no worries.

    The pet transporters she found on both ends were also extremely thorough and professional.  I met one personally, and spoke with the other on the phone.  Their demeanors were well-suited for their responsibilities.  I would not hesitate to recommend your service to anyone considering moving their pets.  Thanks again for all your help in ensuring our most precious cargo arrived safely.

    The Manns & our wonderful  Meowers Flynn, Corbin, Violet & Angie
    Golden, CO to Indio, CA

  • Ace

    Thank you guys so much for helping me with Ace! You made the process so much easier! He's home, safe, and happy!!

    John Henson
    FL - WI

  • My Mallow arrived safely to me all the way from Alaska to Texas!! Because of your dedication Bridget, you have made this experience incredibly stress free! Both Mallow and I are eternally grateful that Happy Tails has made her traveling alone, a possibilityI am forever in favor of your business and YOU made it possible for a blessed Christmas this year! Thank you for helping me get my kitty down to me, so we can start our new life here in Texas. Bless your soul. If ever needed in the future, you will for sure hear from me!

    Thank you so much so so much!

    Jennifer and Mallow Baughman
    Anchorage, AK to Austin, TX

  • Dogs shipped from Hawaii to Texas

    Hi Bridget, I wanted to reach out and personally thank you for helping us move both Buster and Lola from Hawaii. We were a bit worried about moving our older Labrador and our Frenchie with her potential for respiratory issues. We were very impressed by your attention to detail and follow up. My family in Hawaii were also very comforted with your calls in keeping them in the loop about the dogs departure. All went well and the two dogs were frolicking around our yard last night!

    I would recommend you with highest regard and without ANY reservations to any of my friends and family who are moving their pets to and from Hawaii. You have a great business and appreciate your thoughtfulness, follow through, detailed explanations, and very smooth transaction. Congratulations on a job well done!"

    Kind regards,
    The Marr family
    Honolulu, HI to Dallas, TX

  • Just wanted to thank everyone at Happy Tails for getting our baby from Boston to our new home in Arizona. I highly recommend this company and could not imagine trying to do this on our own.  We were very anxious about getting Ava safely to Arizona and Happy Tails worked with us through the entire process and made sure Ava arrived safely. There was follow up every step of the way and when we picked Ava up in Arizona she was her normal spunky self. She is loving her new home and is fascinated by the mountains”.

    Thanks Again for Everything! Ava sends dog kisses.

    Tricia Fuller- Boston, MA to Phoenix, AZ

  • They made it safe and sound, they actually did very well! They were not too freaked out when I opened their crates at the new apartment and were friendly and upbeat. I tried to take some pictures to at least show they are doing well. The black cat, Olive, would not hold still!

    Janell Bartlett- with Sisco and Olive from London, UK to Dulles, VA

  • Alaska safely arrived at our home Saturday and is doing well. To be honest, my husband was skeptical about the need for a service as we all travel frequently and can buy airline tickets for ourselves, but we are both very glad we did and would use Happy Tails again.  Airlines can be difficult enough to deal with for traveling people, but with a Happy Tails, Alaska had all the right paperwork, etc. and we had no problem at all. They even made sure she had some of the puppy food she was used to eating with her, so so she had no change in diet to aggravate any tummy upset that an 8 week old puppy might get from travels.

    Melissa Cooney - Anchorage AK to Denver CO

  • I recently moved from NYC to Honolulu with Chibi, my 2 year old Shiba Inu.  Such a major relocation can be a source of anxiety when you're dealing with a pet who is basically a member of your family.  Bridget, Shay, Elaine and the entire Happy Tails team made the entire process seem almost easy.  They took care of all the logistics in a very personal way which shows how much they care about each pet they're responsible for.  Chibi and I are now loving our new home!  

    Take care, Jon
    New York, NY to Honolulu, HI

  • Here are 2 photos of Chaya laying on her new bed. It's one of those expensive hospital beds that they formally used for their patients. She's finally getting used to her new surroundings; she is getting used to the outside. It seems that she has to stop and smell every blade of grass, every lamppost, every tree, every fence post and there a whole lot of them just within a block or two. Nieves ( my better half ) told me this morning that I didn't look so stressed out any more now that she is here. 

    Again, I have to express my admiration and appreciation for what you did/do!!! If there's ever anything I can do for you please don't hesitate to let me know!!!
    Mahalo nui loa, 

    Jeff & Nieves Myers
    Green Valley AZ to Honolulu HI

  • I just wanted to take some time to thank you for taking such good care of Mya and bringing her safely home to me. She had quite the traumatic experience before leaving Virginia in April of 2013, so I really can't say thank you enough for the amazing work that Happy Tails Travel does for pets all over the country. After Mya saved my life during an unfortunate domestic violence incident, I was devastated when I arrived at the airport only to find out that the airlines would not allow her to travel with me on such short notice. I had no other choice but to leave Virginia as soon as possible, and unfortunately that meant I had to leave Mya behind. I was heartbroken and completely devastated because as the saying goes Mya really was my best friend and life-saver! I was so excited when I found the Happy Tails Travel website and I was immediately relieved in finding comfort that I would be able to get Mya home safely. We arranged her travel within 24 hours thru Happy Tails Travel, and she was home with me after 3 days. She was well taken care of and is as happy as could be today! Since her home-coming Mya has enjoyed being in the desert, but also spending time at Clear Creek in Winslow, AZ, as she absolutely loves to swim. I don't know what I would have done without Happy Tails Travel, because Mya is such an important part of my life. She recently has gotten a puppy brother and takes such good care of him as well. Our family would be incomplete without Mya so again thank you for keeping her safe and returning her home to me. Mya is thankful and also would like to say "ruff ruff ruff" which means- "I love Happy Tails". Thanks again; we very much appreciate all of your hard work!

    Nicole Buonviri
    Leesburg, VA to Phoenix, AZ

  • I have finally settled her in and she is resting. They took such good care of her the whole way. Thank you for all your help and reassurance. She was so excited but I know she is also exhausted even though she may not realize it! I will be sure to leave a stellar review of your services! My fiance has been at work all day so he will get a wonderful surprise when he gets home!

    Once again, thank you for all you have done! We will be sure to use happy tails again when the time comes!

    Ashley and Jade
    Guam to Des Moines, IA

  • After weeks of planning, and preparation and some anxious moments ... Bodhi & Monkey are happily adjusting to their new home.  My parents picked them up as my 30 min flight from Seattle to Portland took 8 hours of waiting to getting rebooked due to full flights.

    Bodhi adjusted quickly to her new home and 'grandparents', Monkey taking a bit longer to settle. First day hardly ate or drank, now getting back to normal rthythms.

    Thank you for all your help, and patients along the way,

    Monkey, Bodhi & Nina
    Bangkok to Portland, OR

  • Everything was very smooth! This process could not have been done with out your help. You made the past couple months almost effortless and comprehensible. I am so glad I contacted you for help because who knows what would have happened! He is now home catching up on sleep from his long day.

    Thank you so much,
    Desirae and Loki

  • Moving your pet across the world is never an easy task. It takes a lot of paperwork along with a lot of worry that they are going to be safe and well taken care of. Ashley & Happy Tails Travel made this process easy and calming.  I had many questions and Ashley always took the time to email me or call me back right away to answer all my questions and concerns. To complicate my case more I left the United States before my dog, but Ashley made sure she had the contact information of the person taking my dog to the airport and was in contact with her at all times. Our dog actually could not make the original flight due to an airline delay, so Ashley called us overseas to let us know the status and got her on a flight out the next day.  I would highly recommend Happy Tails Travel and will be using them in future when we are on the move again.

    Laurie Schruber and Lexi
    Austin, TX to London

  • Yes we got here safe and sound! Tucker went instantly thru with no problems. Thank you so much for everything you did to make the trip so easy for us. It was a long trip but he seems to have gotten thru with little ill effects. He took over their office til I got there to pick him up. I have attached a picture of him in his new environment. He is happy and healthy! We are both a bit exhausted but recovering and loving it here.

    Thanks again,
    Miami USA to Manchester UK

  • Bridget,
    I am so happy that Bugzly's home!
    Thank you so much for helping out in getting my son home safe and sound! He did wonderful for never being in a crate before, and I'm grateful that you reassured me in every way that he would be ok, with the instructions, phone calls, and e-mails! I am one happy customer! Thank you again

    Sandy Barton
    BDL to PDX

  • Our family is complete!❤️ He made it safe & sound this morning! He has been eating and drinking well so he's just adjusting to our new time zone! Thank you so much for making his transition day so smooth for us! I can breath easy now that he is with us again!

    Kayla Fister
    St. Louis, MO to Manchester, UK

  • Bridget,

    Just wanted to let you guys know that we are so happy with how things worked out for our family.  We just picked up our beloved kitty, Snickers, at the Atlanta airport. Everything went so well.  This was a very emotional situation and you guys at Happy Tails made it run so smooth! Thanks so, so much!

    Heather and Cary Clifford  
    Los Angeles, CA to Atlanta, GA

  • Dusty

    This was about 10 minutes ago once he settled in today! I can't thank you all enough for the help and care you showed me and Dusty .. Thank you !!!

    Regina Evans
    Manassas, VA to Parker, CO

  • Dutch

    Words cannot describe how thankful and appreciative we are to everyone at Happy Tails Travel Inc. From the initial consultation up to when we picked up our new family member Baci (known as Dutch at the time) all of my fears, worries, and anxiety quickly went away because I knew we were all in the best hands! I have never needed to work with a pet travel agency and my experience was nothing short of perfect! Thanks to Happy Tails Travel Inc we were able to get this precious boy home safe and sound!

    Lauren Cardello
    San Diego, CA to Boston, MA

  • Wiley

    Hi Shay!

    So glad to finally have Wiley in Italy with me! Thanks so much for all of your patience, hard work, and advice :)

    Newark, NJ to Venice, Italy

  • Elaine, Bridget and Shay;

    I want to say thanks to all the Happy Tails Travel employees for your professionalism and understanding in helping me get my "difficult to handle" cat Heather across the country. Bridget handled all of my concerns with care and made the process easy. The trip went off perfectly and Heather now has a second chance at life. Thanks again and I will recommend your company to everyone

    Best to all,

    Holly Slott Cottam and Heather
    Newark, NJ - Las Vegas, NV

  • Mason arrived safe in Germany and now we are all together again!!
    Thank you so much for everything - we are so glad that we have found you and you helped us make Mason's moving to Germany so easy.

    Take care,

    Jessica, Tobias and Mason
    Atlanta, GA - Germany

  • Just wanted to let you know that Zelda arrived safe and sound at Narita last night and is enjoying her new home already. I don't even think she has jet lag! We really appreciate the help with this complex process -- everything went pretty smoothly, and the Narita quarantine and customs officials were really helpful -- they even assigned someone to walk me around to all the offices.

    Thanks again,
    Wendy Roberts
    Denver, CO to Narita, Japan

  • ziggy

    I could not be happier with the wonderful help that Shay and Happy Tails Travels gave us. I moved all the way from Africa to Jordan for work at quite short notice, and wasn't able to bring my dog with at the time. After going via the US, Shay managed to arrange in just a number of days to bring Ziggy safely to me in Jordan. I was so impressed at the speed at which all his travel arrangements were made,from picking him up at the airport, finding a good place for him to board and get his US export papers finalized, and then ensuring Ziggy was on his plane en route to Jordan - with tracking updates throughout. At no point did the urgency of our request phase Shay! I felt in really good hands, and that the whole process was taken care of from start to finish. Ziggy arrived safely in Jordan a few days ago, and is loving his new life in our garden and hiking in the forests at weekends. He's not even two yet, so I didn't know if he would take to flying very well, but he arrived looking good and not too stressed. I attribute this to the great care and attention we both received from Happy Tails. Thanks so much!"

    Thanks again, I'm so happy he's here safely,
    Fran & Ziggy
    New York, NY - Amman, Jordan 


  • Emily Lugdon

    Hi ma'am,

    To speak about my experience with you and Happy Tails Travel, I cannot say enough good. From my first phone call to hugging my dogs once they landed in Hawaii has been positive.

    Bridget was so organized and organized me. The few questions I had, I usually would get an email before I could ask that answered my concerns. The other questions I asked, I had a response almost immediately. I never felt alone or confused through the process. Happy Tails Travel had every detail covered from beginning to the end. Also, it was SO reassuring knowing they were watching my dogs flights when I couldn't because I was in the air as well. I have and will continue to recommend Happy Tails Travel. I cannot say thank you enough, especially to Bridget!

    Mahalo and aloha!!

    Emily Lugdon
    Dallas, Texas to Honolulu, Hawaii

  • We made it to Sweden! Thank you so much for all you and Bridget have done to help get Rissa over here safely.You treated her like she was your own dog and and that was so impressive to me. If there is anything you need help with let me know. Thanks again!

    Tony Nghiem
    California to Sweden

  • Shipped a dog and brid from Redondo Beach, CA to Vienna, VA

    I wanted you all to know that Patty and Babatunde were safely delivered last night. Both of our pets’ were very happy to see us and have quickly adapted to their new environment.

    Thank you very much for helping us with this important and stressful part of our move. I can’t imagine how it would have been if we had tried to handle this ourselves.

    Gena and Lou Rodi
    Redondo Beach CA to Vienna VA

  • Rambo the dog shipped from Fort Campbell, KY to Kaiserslautern, Germany

    Rambo made it all the way to Germany and to the house. Here he is right next to the fire place in this photo I just took of him. He recognized us right away and almost jumped off the handlers arms, as he was so excited to see us.

    I gave him a treat and slept all the way home which was an hour and a half. Thanks for your help in all of the whole process. The Family is back together again!

    Wilfredo F., Jr.
    Fort Campbell, KY to Kaiserslautern, Germany

  • Hal the Dog shipped from Houston, Texas, USA to Dubai, UAE

    My family and I would like to sincerely thank you and Happy Tails Travel for your expertise in relocating our dog, Hal, to Dubai.

    Considering the challenges of moving a dog to this part of the world, we are very relieved and grateful that our pet arrived safe and well as planned.

    We appreciate your service, care and genuine concern for our dog's welfare. It was reassuring that you maintained constant contact with us, airline staff and all involved with this move and made you well worth the fee and highly recommended by this family!

    The Herington Family.
    Houston, Texas, USA to Dubai, UAE. August 2010.

  • "Hello Bridget, Thank You for our smooth travels. Our new mom gave us grilled fish from the restaurant in Iliono yesterday because it was her birthday! The first two photos are of us being ready for pickup after our long flight. The others are of us settling in to our new Home Sweet Home! Thanks again!"

    Gladys Castanos
    Juneau Alaska to Manila Philippines.

  • I am very happy with service I received from Bridget and her staff. I have had my Cane
    since he was 8 weeks old. I recently moved to Ft Lauderdale FL from Cleveland, OH. My dog was in great care when I got him from the airport..the staff at the Airline was excellent. I talked to my step sons in Cleveland and they gave the transporter good remarks, timely and courteous. HTT  Inc Great job. I thank you and Bach. Robert Taylor

    Robert Taylor Ft Lauderdale FL from Cleveland, OH

  • I just wanted to say thank you so much for all your help to me and Cera, you're assurance made me feel better about her travel. Her arrival in Hawaii was fine and she did well, (the people at the airline assured me she would be well taken care of, they could tell I was a very worried Grandma!)

    Thank you again,

    Radean Marsteller Mount Airy, VA to Honolulu, HI 

  • Here is Zoey after arriving in Abu Dhabi. She seemed to have a bit of "jet lag" and now is AOK. I posted Zoey's trip on a Web site here in Abu Dhabi. A number of people asked what they should to to get their pet over here. I gave all that asked your business name as well as American Veterinary Clinic. She is doing well! Thank you!

    William and Joleene Bromley Los Angeles to Abu Dhabi

  • Bridget,

    I don't know how to thank you enough for transporting Magnificat from the San Francisco area up here to Oregon. He is such a sweet little guy and Mr. Prince and Miss Marble have really accepted him into our little family. Without your assistance he would have been euthanized by now just because he was so frightened by a crowded Humane-Society/SPCA facility that they thought he wasn't adoptable! It is heartening to know that your organization can reach out and save a small kitten that the national animal-defense groups cannot.

    John Jefferson San Francisco, CA to Portland, OR

  • Oliver has arrived and is in superb shape. Thanks to all of you!

    Gwyn McGovern
    Stockholm, Sweden to Philadelphia, Pennsylvania 


  • Thank you to Bridget and her team for helping to get our Boxer Capt. K'nuckles to California. Our original plans fell through and Happy Tails came to the rescue. In less than a week we had everything ready to go and K'nuckles was on his way cross-country. Thanks for you help! 

    Kwame & Mekia Fields
    Galena, OH to Redwood City, California

  • Terry made it safely into Madrid, and is with his ‘Aunt Virginia’, on the way home from the airport! Thank you for your help we appreciate it!

    Mariola Garcia
    Phoenix AZ to Madrid Spain

  • The cats and I got to our new house on Friday,safe and sound!They were understandably scared and chose to huddle together in the closet. Today they are feeling braver and are slowly and cautiously exploring the house. They even managed to get downstairs. Thanks again!

    Stephanie Murphy
    Portland, ME to Bethesa, MD 

  • Thank you,for delivering Joey safely to his new home in Phoenix!

    Jean Plow- Cary, North Carolina to Mesa, Arizona

  • "We are both happy and settling in! We have been enjoying our walks in the countryside and town. Honey sure enjoys nibbling on the grass and sniffing all the smells! I wanted to say how thankful I am that I found and selected your company Happy Tails Travel, Inc. to assist me and my faithful companion in our preparation and paperwork for relocating my 30lb dog, Honey from Tucson, Arizona to Belgium. Knowing that I had professionals on my side greatly eased my anxiety regarding flying with my dog. Not only did they provide the expert knowledge and research regarding the paperwork required to ship my dog overseas (which included the hassle of booking my dog's plane ticket) but also provided the correct paperwork needed for Honey to be accepted by Belgium customs. From beginning, to planning, to execution I knew that both Bridget and Laurel were available to take my phone calls and e-mails to either answer my (many) questions or to sooth my anxious mind, I did after all send my precious dog to another country in the cargo hold of two planes so I understandably had many concerns!

    I would recommend Happy Tails Travel, Inc. over and over again. One does not relocate their beloved pet overseas or by air frequently so having Happy Tails Travel, Inc. by my side to provide me with the correct paperwork and to follow-up on my end of the paperwork was priceless. I knew when I arrived at the airport cargo dock with my dog that check-in would go smoothly (it did) and that when we reached our final destination in Belgium that we would clear customs with minimal fuss, which indeed was the case. I cannot praise Happy Trails Travel, Inc. enough and will be forever grateful that I hired Bridget and her team of caring professionals to help me arrange for my dog's travel plans.

    Really and truly, thank you for all your help!!!"

    Natalie Welch- Phoenix, Arizona to Brussels, Belgium

  • "Aloha Bridget!

    My boys arrived safe and sound back at the end of February. Dennis, who transported them from San Diego Airport was great! We couldn't have asked for a nicer guy. He was very professional and kept me update with their arrival. Everything worked out perfect. 

    As always you & your agents exceeded my expectations. I really wish I had words to explain how much it means to me that you take the time and effort to move my boys so I can focus on moving the rest of my family! 

    I will continue to recommend you to any moving family. And in about three years when we have to move again...I will absolutely be giving you a call! Your services are amazing! Thank you for all you do!"

    HNL to SAN

  • "Thank you so much for all of your help! Thrall made it here safe and sound!"

    Alexandra Johannessen Atlanta, Georgia to Frankfurt, Germany


    I am very happy with service I received from Bridget and her staff. I have had my Cane Corso since he was 8 weeks old. I recently moved to Ft Lauderdale FL from Cleveland, OH. My dog was in great shape and well cared for when I picked him up from the airport. The staff Delta Cargo were excellent. I talked to my step sons in Cleveland and they gave the transporter good remarks, timely and couteous. HTT Inc: Great job. I thank you and Bach does too!

    Robert Taylor
    Euclid OH to Fort Lauderdale FL

  • Cat was shipped by air from Ohio to Texas

    Dear Laurel and Bridget!
    I wanted to thank you for helping our cat to find his way back to our laps. He made it to our new home safe and sound. We could tell it was the least stressful ride he ever made by how quickly he got back to his normal Siva.Literally it was 5 minutes or so. Here is his photo so you can see how calm he was when he arrived. Thank you for the smooth cooperation, for the careful handling of our pet!

    Lea Hallahan
    Parma, OH to Houston, TX

  • Dog as transported by air plane from Mesa, AZ to ST Cloud, MN

    Tonks arrived safely and according to Mark, is gleefully rolling in the snow! Thank you, thank you!"

    Alice Sue Becker
    Mesa, AZ to St. Cloud, MN

  • Dogs shipped from Hawaii to Tucson, AZ

    Mookie and Mickey flew from paradise aka Hawaii by Air with Care to sunny Tucson, Arizona! Here they are, after their safe arrival into PHX airport. They were greeted by Laurel of Happy Tails Travel!

    Hawaii to Tucson, AZ

  • I would recommend "Happy Tails Travel" to ANYONE sending their animals by plane. We would of really been foolish to have tried this ourselves.Just a note to say a GREAT BIG THANK YOU!!! Our babies, Tiger T.J. and Lily arrived safe and sound in Detroit ( a little delayed by Delta, but that's no fault of yours). My daughter and her husband picked them up and they are now safe and sound in their new temporary home. We hope to be joining them in about a week.

    Also, Missan (the transporter) was great. He called  a few minutes before he arrived so we could get the cats corralled into their crates and their water dishes attached to them. He was so nice and seemed to be concerned for their welfare. He also called after he checked them in, letting us know they had arrived safely.

    Thank you again for your help. God Bless people like you and people who work for Pets for Vets. 

    James Sullivan
    Los Angeles to Detroit

  • Karl the Hedgehog

    I recently relocated across the country and had a lot of trouble figuring out how to get my pet hedgehog, Karl, to make the move with me.

    Most airlines (actually, every single one that I called) wouldn't let me carry her on or even check her. Thankfully, Happy Tails took care of every aspect of the move, from the travel requirements to a detailed itinerary that worked with my schedule. They kept me informed of every step along the way, and she was delivered to me last week. I was worried that Karl wouldn't do well with flying, especially in the summer, but HT put her on an evening flight and she arrived safe and sound. I attached a photo of her for you to enjoy. Thanks!

    Christine F.
    Brookline, MA to Henderson, NV

  • Sir Sinston - Pet Shipping Services from North Carolina to California

    Dear Bridget,
    I would like to send a huge thanks to you and Happy Tails for going out of your way to make Sir Winston’s travel as convenient and comfortable as possible.

    Your door to door service from the east coast to California was impeccable and the pride you take in caring for animals during the entire process is apparent. Up to the hour tracking by email and the extraordinary care throughout the entire process(phone calls, flight status and actual departure times) allowed me the peace of mind to know everything was going smoothly for my 10 week old Great Dane. You are AWESOME! I really couldn’t have asked for a better service.

    Rodney Mojarro
    Williams NC to Whittier, CA

  • Here is a pic of Smokey & Lucy (Smokey on the left).  It seems that their favorite spot to lounge in the house is on the stairs, even though it is not the coolest spot.  They probably like it since they can get a view from above. Thanks again for all of your help with making the arrangements to get them to their new home in Puerto Rico. I appreciate it and am glad to have them here!

    Jennifer Wayland-Smith
    Williamson NY to Dorado Pureto Rico

  • koa dog seattle to maui

    Thank you for all of your help! Everything went very well and I appreciate your service in getting Koa here safely.

    This photo was taken right after we let him out of his crate upon arrival.

    Koa from Seattle, WA to Maui, HNL
    Shauna Gardiner

  • Paris and Tootsie

    We are finally situated in our new house in Oklahoma, due in no small part to your help (again) getting our puppies here safe and sound.

    Thank you so much, you have no idea how much stress you and your service took off our minds moving to and from Hawaii! Here is a photo of Paris and Tootsie loving their new yard!

    Thanks a million,
    Darren and Valerie D.
    Honolulu, HI to Oklahoma City, OK
    Repeat Client

  • Ashley & Peaches, cats shipped from Oro Valley, AZ to Williamsburg, VA

    Hi, Bridget: Thank you again for your services. It was definitely worth every penny and then some to know someone was looking after their safety for the long-distance move. Here is a picture of Ashley and Peaches in their new home.

    They have finished exploring, and are now romping about, chasing each other in the early morning hours. I'm not sure if they can tell the difference between unpacking and packing, so they still need extra attention now and then. They have found new hiding places for whenever a workman or visitor comes calling. This house has miniblinds, and I had envisioned Ashley and Peaches playing with them and accidentally pulling them down, but they haven't gotten into any trouble yet.

    Doris R.
    Oro Valley, AZ to Williamsburg, VA

  • Founder the dog shipped from Mesa, AZ to Cameron, NC

    Thanks for all of your help in getting Founder to North Carolina. Everything was hassle-free and went smoothly! Here's a picture of Founder in her new home.

    It was great doing business with you and Happy Tails Travel. I would
    highly recommend your services to anyone needing help with pet travel.

    Miguel T.
    Mesa, AZ to Cameron, NC

  • Roxy & Velma cats shipped from Los Angeles, CA to Portland, MA

    In August 2008, Happy Tails transported my two cats, Roxy and Velma, from Los Angeles, California to Portland, Maine.

    The pets had to leave a couple of days before me, so I had to find a place to board them for a few days, and it was all very stressful and I definitely needed some help. The service is worth every penny, they took extra loving care of my cats, and they arrived safely. Happy Tails arranged to have my cats picked up, and since they had separate flights that arrived after nomal business hours, arranged for someone to pick them up separately and get them settled at the vet office/boarding location. They took care of every single thing, so there were no worries or surprises.

    Every detail and request was attended to, and I was kept updated on their flight progress and their arrival. We bought our house in February, and as you can see, the cats are very comfortable and happy in their new home. THANK YOU BRIDGET, SO MUCH, for everything.

    Deb W.
    Los Angeles, CA to Portland, MA

  • Lily the dog shipped from Chicago, IL to Modesto, CA

    Thanks so much for everything! Lily is settling in nicely here in California. We greatly appreciate all that you did to make sure Lily arrived safely. Here's a picture when she arrived.

    Thanks again!
    Jamie L.
    Chicago, IL to Modesto, CA

  • Matrix the dog shipped from Ontario, Canada to Round Rock, TX

    Hi Bridget,
    I appreciate your assistance with Max! He such a wonderful and loving dog, and it has been a week now since we have been in Texas with Andrea. Once again I would like to say thank you very much and I will stay in touch with you. Your company provides excellent service.

    We would like to reassure you that Andrea and will definitely use your service again in the future for Matrix.

    Warm Regards,
    Christine R.
    Scarborough, Ontario, Canada to Round Rock, TX

  • Herriot and Google - International Pet Relocation Services from Iowa to England

    Bridget and Jenna,
    Herriot has settled into life in England very well and so has Google who is now partly an outdoor cat. The staff at BA in Chicago were fantastic. We could not believe how good they were.

    We asked if they could let us know when the animals were on the plane and the man came in person to tell us before we got on the plane. At London things also went well and it took 3 hrs from landing to when we left with the animals. Thank you both for everything and we would always recommend Happy Tails Travel to anyone flying pets from the US.

    Happy Tails Travel went beyond the call of duty and nothing was too much trouble. If you want to have any future client contact us about our experience with Happy Tails Travel, we would be more than happy to help out.

    Thank you once again
    Richard & Barbara Keel
    Cresco, IA to Worcestershire, England

  • Luna - Dog Relocation Services from Florida to Nevada

    Faced with having to move our 4 year old Jack Russell Luna from Coral Springs, Florida to be reunited with our son in Las Vegas, Nevada, we had really no clue how to do this. The prospect of moving her filled us with a lot of stress and worry about Luna's safety and comfort. From the time we contacted Bridget at Happy Tails until my son picked Luna up in Las Vegas, we were completely relieved of all our worries and stress. The photo shows them happily reunited!

    They arranged every detail and informed us thoroughly of everything we needed to do. Every step of the way we were prepared and everything happened exactly as we were informed and exactly when it was supposed to.

    It was apparent during our conversations with Bridget that aside from being amazingly efficient she really took a personal interest in our situation and Luna's care and comfort. We were only connected with Bridget for a brief moment in time yet she acted and made us feel like she was a part of our lives even if only for that moment. We really felt like a friend was helping us, not a business.

    Thank you again,
    Rich, Debbie, Michael, Jennifer and Luna Gross
    Coral Springs, FL to Las Vegas, NV

  • Buddy and Nipper - pet travel services from Hawaii to Michigan

    Aloha Bridget,
    Thank you so much for turning our worries into a positive experience for both me and the kitty cats. Our kitties made the long trip from Hawaii to Michigan in wonderful shape because of your very thorough instructions and pre-planning.

    They are now in a happy place and are being loved and spoiled as they should be. Thank you so much for everything. You truly love your “pet” clients and it shows very much.

    Very sincerely,
    Deb, Doug, Chris, Lindsey, Amanda, Buddy & Nipper
    Kailua Kona, HI to Grand Rapids, MI

  • Kitty - cat shipped from New Mexico to Florida

    I needed to have Kitty, my Siamese cat, flown from New Mexico to Florida very quickly (as in, less than a week!). With the summer coming on, most airlines had already entered a blackout period where flying pets would be difficult if not impossible due to the heat. I had never arranged travel for a pet before, and was feeling overwhelmed and worried I couldn't make it happen. I contacted Bridget with Happy Tails Travel, and she swooped in to save the day (and Kitty!). She was able to find a series of flights the same day that I first contacted her, and created a plan and set of instructions that made it almost effortless on my part. On the day of Kitty's big move, there was a bad delay on the first flight, such that Kitty would not be able to make the connecting flight. Once again, Bridget saved the day by finding a different flight that would still get him there at approximately the same time as the original flight, and handled the arrangements with nothing more from me than a quick phone call to let me know what was happening. I couldn't have asked for better, quicker, and more friendly service, and would recommend Happy Tails Travel to anyone looking to relocate their pet(s). I can tell that Bridget truly has a passion for animals, and does everything she can to ensure a safe, low-stress, and successful trip for your furry loved ones!

    Los Alamos, NM to Tallahassee, FL

  • Tigger - International Cat shipping from Norway to United StatesOt - Pet Shipping from Europe to USStumpy - International Pet Transportion Services

    Hi Bridget,
    The transfer of our cats in Seattle went off with no problems or delays. They arrived in good condition with clean carriers. I've attached… cat photos.

    I want to thank you for all your work & with this transfer, knowing very well how much effort & stress was required.

    Sincere Regards,
    Joe Sanelle & Earlene Lucia
    Oslo Norway to Beaverton OR

  • Thank you so much for helping us transport our 3 month old pup cross country on short notice. You made it so easy and you are a joy to work with.

    Cindy L.
    Memphis, TN to Rancho Sante Fe, CA

  • kiko

    Dear Happy Tails,

    Our family has been going through major changes through the unexpected death of my mom who had been married to my dad for 58 years. It is said that the most significant changes a person can go through is the death of a spouse, moving and retirement. My 80 year old dad is going through all of the above in addition to suffering from Parkinson's and being very fragile. Our mom had requested that if she died, that my sister would adopt their Westie, Kiko. Needles to say, we have and are also taking our dad with us.

    I am bringing my dad to the States on Thursday, August 11th. We are making so many decisions every day, dealing with our parents finances, trying to sell properties, dealing with painfully difficult tenants, closing a lawyer practice of 45 years, etc We are trying to provide the smoothest transition for him and trying to keep him away from the insanity of it all.

    That's where you came in. I soon realized that I wasn't going to be able to deal with a walker, a wheel chair, a dog, a crate, and my dad's worries. I contacted several agencies and got estimates around 800, 1,200 and others that told me they wouldn't work in San Juan. I was very surprised to get your call and appreciated your sensitivity and understanding of our situation. (Not to mention that that day I had been cancelling cell phones and accounts of my mom And when I told one of them that the account was of a dead person, they did not want me to cancel the phone and was encouraged to purchase further services.) I was relieved to leave Kiko's travel to somebody else, because I could not deal with the stresses of sending him away without knowing how to go about it.

    The people from Continental were phenomenal and treated both Kiko and my dad very gently and professionally. Your instructions were clear and to the point - I can't handle much else these days. I appreciated the attachments with all the information. The packet was very well prepared, clear, and very nicely done. It certainly helped to reduce the anxiety that we had over Kiko's travel. It shows you work hard in providing high quality service to your clients, a trait very much appreciated in today's world. Your passion for the welfare of animals shows.

    Thank you for helping us in this challenging period of our lives. You sell "peace of mind" and you certainly delivered it.

    Thank you,
    Ana Colon and Colon family
    San Juan, Puerto Rico to Alexandria, VA

  • KylaOochie

    I want to take a moment and Thank Happy Tails Travel for making the re-location of my cats from Oakland, California to Morrisville, North Carolina so effortless. Jennifer at Happy Tails was awesome at providing a sense of ease about what seemed to me to be a very confusing process. Her calm confidence helped lift some of the stress and anxiety of this move, a rare find during a cross country move.

    My move process was not typical in that, originally, we were leaving California without a solid place to call home on the other side of the continent. My fiancée and I were going to live with her family until we could find a place of our own but, we couldn't bring our cats. Turns out we got an apartment before we left CA and Happy Tails called me with several different flight options making it easy to pick a time that was both convenient and cost effective for me but also convenient for my family in CA. Jennifer had no problems working with me as the dates shifted and working with my family in California to make sure they had everything they needed to get the cats on the plane while I was driving across the county. The sister taking care of my cats gleefully called me while I was on the road to revel in the amazing organization of the travel packets. She said that each section was paper clipped together, color coded with sticky notes, so that she knew exactly what to do with each piece of paper and that she felt confident in just walking in to the airline and handing over the paperwork. Her only complaint was that she wished the day before the flight call to check that everything was in order would have been two days before the flight.

    For my sister, that is high praise as she generally has very high standards, especially when it comes to animal care. As it turns out, that call saved the day because the carriers we got came with plastic wing nuts and they had time to go get metal nuts to replace them before the flight. Happy Tails included that requirement in the information packets but we missed it. Now, I'm sitting here in my new furniture-less apartment (because my furniture movers aren't nearly as awesome as Happy Tails) with my fiancée and cats. I couldn't be happier with Happy Tails and completely recommend them to anyone thinking about moving pets. That was by far the best money I've spent in a long time. So, Thanks Happy Tails for holding our hands and metaphorically pinning notes to our shirts throughout the process we're very happy to have the family re-united and grateful to you all for making this part of the move absolutely stress free.

    Ethan Shattuck
    Oakland CA to Morrisville NC

  • Flux kitten

    Thank you Bridget and Happy Tails Travel, INC. for helping me with my kitten, Flux!

    When I called Happy Tails Travel to help me move Flux from New York city down to Tallahassee, FL I never anticipated the adventure my little cat was about to have! After arriving at LaGuardia airport by taxi, and leaving Flux in the care of the airline staff, I returned to my dorm, anticipating a sad morning without Flux. One hour later, I received a call from the airline explaining that the flight Flux was scheduled to travel aboard had been grounded and I would have to return to the airport to bring her home. This was the worst news I could receive because I was prohibited from bringing her inside my dorm, and all other housing options were closed to me! After updating Bridget on what had happened, she called me throughout the morning and by noon, she called and told me I would not have to go pick Flux up. Not only that, but she scheduled another flight for later that day and boarding options as a backup. More than 5 hours after her scheduled departure time, Flux took to the air and landed at her layover in Atlanta. The whole time Bridget was updating me on the progress of her travel, regardless of the fact that this was all happening on a Saturday! But the adventure was not over yet; Flux's flight was grounded and scheduled to leave the next morning. Sunday morning, Bridget was up and on the phone with my friend down in Tallahassee and later that morning, after another cancellation, Flux was secure and back on the ground.

    The events of Flux's traveling were mostly worrisome for me as an owner, but because of Happy Tails Travel and Bridget's dedication and hard work, I felt confident that Flux would make it to her destination as healthy as when she left. I want to give Bridget a genuine 'Thank you' for the hard work she put in to making sure Flux was safe and for the peace of mind she gave me as Flux's owner. I never once felt fearful of Flux's condition because of Bridget's dependability. Today, Bridget has informed me that she has filed a complaint with the airline and is anticipating a refund for the botched flights. I would most definitely recommend trusting the delivery of your pet with Bridget and Happy Tails Travel.

    Warm Regards,
    Michael Friedman
    New York City to Tallahassee, FL

  • Leslie Weiss GordonLeslie Weiss GordonLeslie Weiss Gordon

    My husband and I, after 3 years of research, finally moved to the southwest from New England. Logistically the hardest part for us, after finding our home, was figuring out how to move our 3 cats. Pearl, the Mom, and Xena, her daughter became quite tame as the years passed, but the son, Cubby, remained essentially a feral cat within the house. It took me 3 days to move him just 30 minutes away and then he lived under the bed except to eat for 2 years. Capturing him for that move was like watching "Animal Patrol: Connecticut!"

    When the move to Arizona loomed, I lost sleep over how to relocate our sweeties. I searched on line and read extensively about recommendations for transporting cats. I could not face the idea of driving. They all hate the car, if I could even capture them, and the escape possibilities from stopping to sleep, eat, and pee were overwhelming. I considered renting an RV, but then I found information about flying.  It was not the horror show I expected. Some airlines provide separate shipping compartments for animals. Consider all the show animals that go around the nation and the world. They cannot all drive... consider zoo animals, racehorses, and Olympic horses. Someone must know how to arrange this.

    I contacted 3 highly IATA -recommended shippers. Bridget, from Happy Tails was the first to call me back.  She was so friendly and reassuring, that I signed up with her on the spot. Over the intervening 3 months, we conferred multiple times by phone and email on how best to prepare our particular cats for the move.  Bridget and her assistants walked me through the steps from soup to nuts, making sure I bought the best quality crates in the correct size.  I considered trying to take the cats to the airport myself, but promptly became overwhelmed, so I called Bridget and asked her to provide the full concierge service.

    Bridget's east coast representative picked our cats up at the vet, provided all the proper stickers and documents for security, and drove them to Newark airport for a non-stop flight. Bridget tracked the flight to Phoenix, where her Arizona representative collected the cats and drove them straight to my house.

    The stresses of the preparatory vet check, car trips and flying were minimized and, judging by the cats' quick emergence into the new house, were well tolerated even by our semi-feral geriatric cats. I cannot thank Bridget and the staff of Happy Tails enough for the personal time, practical advice, and diligent logistics.

    Leslie Weiss Gordon
    Waterbury CT to Tucson AZ

  • Akira

    My husband and I moved from Tennessee to Hawaii for a job and I agonized on how to get my puppy, Akira, back home with us. She had a good couple of months with Granny while we figured it out, but the separation was getting to me. When I called Happy Tails, Jennifer immediately put me at ease and she really helped me get the ball rolling on getting Akira over here safe and sound. She even stayed in contact with my mom and kept everyone informed of what needed to be done and when. Neither my husband nor I could take time off work to physically go back to Tennessee, travel with her, and see her through customs.

    Happy Tails provided everything we needed, and had someone who picked my baby up in Honolulu and got her through customs without a hitch.

    Imagine my surprise when I get a text message with a picture of my dog wearing a lei! A few short hours later, we had an incredibly happy reunion with many face lickings and tail waggings. She has adjusted well to island life and loves to explore her new yard. Thank you, Jennifer, and everyone else at Happy Tails. I could not have been more pleased with the service we received!

    Breanne Miller with Akira
    Columbia, TN to Hilo, HI


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