Happy Tails Alerts

  • March Madness!

    We are offering a discount on our Ground Transport Planning Fee for travel during the month of March!

    Our March Madness Special Ground Transport Planning fee is $200 for civilian domestic ground relocation (reduced from $250), and $185 for military and rescue domestic ground relocation (reduced from $200).  

    In addition to the discounted transport planning fee, you will be responsible for the cost of the transportation itself which is based on mileage and/or timing.

    *Please note our March Madness Special is only valid for travel between March 1st - 31st, 2019.  A signed contract must be returned prior to the discount being applied.

We've been home for a month and everyone is settling in nicely! Attached is a picture of Briny enjoying her new home. Thanks again for all your help!
Warm regards,

Clayton Saunders from Rome, Italy to Dulles, VA

Blue the Dog - Military Pet transportation services from California, USA to Brandon Suffolk UK Blue the Dog - Overseas Pet travel services from California, USA to Brandon Suffolk UK

Just wanted to say thank you for all your help getting Blue to the UK. Everything went perfectly from his paperwork to his drop off to the pick-up.

He was a very happy boy when we picked him up and his customs clearance process was very smooth.

Erin Sturgell & Blue
Rosamond CA to Brandon Suffolk UK

Obi - dog shipped from Smithfield, VA to Venice, Italy

After a few days Obi is still doing great! He is eating normal, sleeping as expected, and being his general frisky self. I've attached a picture of Obi and the kids for your enjoyment. We are grateful for your help in getting him here in such good health. He was well taken care of. Thanks!


Ike Williams
Smithfield, VA to Venice, Italy

Dogs, Sierra and Jenny shipped from Austin, TX to Oakland, CA

Thanks to Happy Tails Travel Jenny & Sierra had a safe flight from Austin, TX to Oakland, CA.

Happy Tails Travel coordinated the entire travel process for my pets. I was up to date on all the arrangements even as they traveled to their final destination. We were very pleased with the services Bridget provided. Thanks Happy Tails!!

Leslie F.
Austin, TX to Oakland, CA

Here are some photos of our Ellie (female dog) and Hapa (male cat) after their very long trip from Maui to Maine. They are enjoying their Happy Tails cowboy bandanas.

You did a fantastic job getting them to us in very good condition. They were no worse for the wear and as happy as ever to see us. They settled into our their new home like they had been here all along! We are so grateful for your service!

Our best to you,

Michael and Leanne Caires
Makawao, HI to Portland ME

We are eternally grateful for your helping our dogs, Bo and Megan be flown to us without any muss or fuss.

Thank you! Kelly Brilakis
Denver, Co to Atlanta Ga.

Relocating with Service Animals

By: Bridget Monrad, R.N. | Jul 05, 2017

     Service animals are excellent assistants trained to help people who have disabilities, including visual impairment, hearing impairments, mental illnesses (such as PTSD), seizure disorder, and mobility impairment.  The pets, whether they be cats, dogs, pigs, miniature horses, or even snakes, have gone through special training and are able to perform a specific task for individuals who have disabilities and are certified.  These service animals must be accepted in all public places, as outlined in the Americans with Disabilities Act (ADA).  Therefore, if you have a service animal you will be traveling with, they can go in the cabin with you while you fly.  As such, the animal will be part of your personal reservation as the airline must accommodate you and your service animal.

     Emotional support animals are animals that provide comfort and support in forms of affection and companionship for an individual suffering from various mental and emotional conditions.  They can assist with conditions such as anxiety, depression, bipolar disorder, panic attacks, fear/phobias, and other psychological and emotional conditions.  These animals do not have to perform any specific task, but a letter from your doctor saying that you need the animal is required if you would like to bring your pet with you to places that otherwise would not accept live animals. 

     Therapy animals are used to bring comfort and joy to those who are ill or under poor conditions, such as those who have been affected by a natural disaster.  Therefore, these pets often do not travel with an owner, but travel for business purposes.  These pets commonly are transported by their handlers, or volunteers, to locations of natural disasters, or hospitals.        

     While it is great that there are so many classifications of service animals to help those who need it, unfortunately when it comes to pet travel many people abuse the system.  When your pet travels as a service or emotional support animal, they can fly in the cabin alongside of you, no matter how large they are.  If you were to bring your pet as a carry-on they have to fit under the seat in front of you.  Therefore, any other pets must be transported under the cabin in a special live-animal section on the plane.  In this area pets’ airfare is charged based on their weight in their crate.  These fares typically run from $400 - $2,000 depending on the size of your cat or dog, and your destination.  While there are many legitimate cases of people needing service and emotional support animals, far too often passengers are abusing the system in order to avoid spending the additional money on their pets’ airfare.

      If passengers continue to abuse the system, it will make it more difficult for those who really need service animals to continue bringing them along.  Not only will stricter requirements and certifications be put into place, but saying your animal is a service animal or emotional support animal, when it is not, can cause safety concerns.  While service animals go through special training, emotional support animals do not.  Therefore, when brought to a busy airport and confined to a small aircraft these pets may display behaviors that they do not typically do at home and could cause harm to you or other passengers. 

     Please be mindful and courteous to those who really need such animals.  There are still many ways for your pet to travel to their new home, or even on vacation with you.  While it may cost you some extra money, pets who travel below the cabin are generally more comfortable than in the cabin.  This is because they have their own space, and more room to move about during the flight.  It is also not as crowded and is quieter so they will not get as stressed out.

     While Happy Tails Travel is unable to assist with the relocation of service and emotional support animals as they must be tied to your personal reservation, we are happy to assist with the relocation of your pets that will be traveling as live animal manifested cargo!  For more information please visit our Website, and fill out our Pet Travel Form today!