Happy Tails Alerts


    We love helping pets have a smooth move and want to help you too!

    At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 3 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.

    Due to our existing clients and transport schedule, at this time we are booking ground transports at least 30 days out from the date a signed contract is received, and we require at least 15 business days to accommodate domestic air travel, from the date a signed contract is received. 

    We regret to inform you that all international services are currently suspended.

    Air options remain limited as airlines work on resuming services as usual. Air travel becomes more difficult for pets to fly as temperatures must be below 80° Fahrenheit at all cities on a pet’s itinerary and many places in the country are already experiencing warmer temperatures.

    If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form.  It will provide us with the additional details we need to see how we can best assist you.

    Thank you for your patience and understanding. We look forward to working with you!


Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI


Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 


Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA

My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Relocating with Service Animals

By: Bridget Monrad, R.N. | Jul 05, 2017

     Service animals are excellent assistants trained to help people who have disabilities, including visual impairment, hearing impairments, mental illnesses (such as PTSD), seizure disorder, and mobility impairment.  The pets, whether they be cats, dogs, pigs, miniature horses, or even snakes, have gone through special training and are able to perform a specific task for individuals who have disabilities and are certified.  These service animals must be accepted in all public places, as outlined in the Americans with Disabilities Act (ADA).  Therefore, if you have a service animal you will be traveling with, they can go in the cabin with you while you fly.  As such, the animal will be part of your personal reservation as the airline must accommodate you and your service animal.

     Emotional support animals are animals that provide comfort and support in forms of affection and companionship for an individual suffering from various mental and emotional conditions.  They can assist with conditions such as anxiety, depression, bipolar disorder, panic attacks, fear/phobias, and other psychological and emotional conditions.  These animals do not have to perform any specific task, but a letter from your doctor saying that you need the animal is required if you would like to bring your pet with you to places that otherwise would not accept live animals. 

     Therapy animals are used to bring comfort and joy to those who are ill or under poor conditions, such as those who have been affected by a natural disaster.  Therefore, these pets often do not travel with an owner, but travel for business purposes.  These pets commonly are transported by their handlers, or volunteers, to locations of natural disasters, or hospitals.        

     While it is great that there are so many classifications of service animals to help those who need it, unfortunately when it comes to pet travel many people abuse the system.  When your pet travels as a service or emotional support animal, they can fly in the cabin alongside of you, no matter how large they are.  If you were to bring your pet as a carry-on they have to fit under the seat in front of you.  Therefore, any other pets must be transported under the cabin in a special live-animal section on the plane.  In this area pets’ airfare is charged based on their weight in their crate.  These fares typically run from $400 - $2,000 depending on the size of your cat or dog, and your destination.  While there are many legitimate cases of people needing service and emotional support animals, far too often passengers are abusing the system in order to avoid spending the additional money on their pets’ airfare.

      If passengers continue to abuse the system, it will make it more difficult for those who really need service animals to continue bringing them along.  Not only will stricter requirements and certifications be put into place, but saying your animal is a service animal or emotional support animal, when it is not, can cause safety concerns.  While service animals go through special training, emotional support animals do not.  Therefore, when brought to a busy airport and confined to a small aircraft these pets may display behaviors that they do not typically do at home and could cause harm to you or other passengers.

     Please be mindful and courteous to those who really need such animals.  There are still many ways for your pet to travel to their new home, or even on vacation with you.  While it may cost you some extra money, pets who travel below the cabin are generally more comfortable than in the cabin.  This is because they have their own space, and more room to move about during the flight.  It is also not as crowded and is quieter so they will not get as stressed out.

     While Happy Tails Travel is unable to assist with the relocation of service and emotional support animals as they must be tied to your personal reservation, we are happy to assist with the relocation of your pets that will be traveling as live animal manifested cargo!  For more information please visit our Website, and fill out our Pet Travel Form today!

    *March 6th, 2021 Update: As of February 1st, 2021 domestic airlines no longer have to accept reservations for emotional support animals. If you would like your pet to travel on a flight with you, they must be booked as live animal manifested cargo, unless they can comfortably fit under the seat in front of you. An alternative is Happy Tails Travel's By Ground Safe and Sound program, which is a benefit for larger breed dogs and restricted breeds.


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