Military Pet Relocation Testimonials

Ken was a true professional who did an amazing job as a driver taking care of our 8 y/o Husky as she traveled coast to coast across the USA. He provided a fun and relaxing atmosphere by taking her to dog parks-pet friendly truck stops along the way and efficiently got her back to our family in only 4 days. Ken ensured she had plenty of room in his van, followed her meal schedule, and gave her treats to build trust between them. Additionally, he sent daily photos and videos to my wife and I of Jude at rest stops to see how she was doing. Highly recommend using Happy Tails as they are a professional service who cares about your pets safely and comfortably traveling back to their families.

Sincerely,

David S. & Jude
Seattle, WA - Jacksonville, NC

Thank you so much for helping me in the process of getting Theo and Rivie to my mother. I have had some less fortunate events happen in my life and Shelbie and her team did an amazing job flying my cats from the East to West coast. The entire process was broken down barney style and very easy to understand and accomplish. From the initial contact Shelbie has been there 100% of the time. Each step was explained and accomplished in a timely manner. My cats were picked up from Jacksonville, NC by Philip and his wife, a driving team for Happy Tails Travel. They were very reassuring and went above and beyond by picking up some items I didn't have. The transition from Raleigh, NC to Seattle, WA went off without incident. When Theo and Rivie arrived in Seattle they were picked up and boarded by partners of Happy Tails, Justin and Pamela, in their home. The next day they happily drove to Tri Cities, WA where they were given to my mom. During the whole process there was constant communication and pictures to reassure me everything was going well. Both cats made it and are happy in their new home.

Again thank you so much from my family and I.

Gordon H., Theo & Rivie
Raleigh, NC to Seattle, WA

I needed to rehome two of my furbabies from Florida to California. I did extensive research and was so happy that someone referred me to Happy Tails Travel. Lizzie was very responsive and informative with answers to all my questions. The driver they selected was amazing and Boca & Blossom traveled in safety and comfort. This was a very emotional process for me and Happy Tails made it so much easier with the peace of mind they provided. I would highly recommend Happy Tails to anyone looking for an awesome transportation service.

Kelly G., Boca, & Blossom
Lake Mary, FL to Hemet, CA

Elaine is fantastic!! We could not have gotten our dog from the United Kingdom to Alaska without her taking lead. She was with us every step of the way and when one of our flights was canceled for our pup she was worked diligently and got another flight scheduled,which ended up being an earlier flight, so we were able to reunite with our Atryeu’s even sooner. I cannot recommend enough!!! 5 stars!!

Jennifer B. & Atryeu
Seattle, WA to North Pole, AK

I'd say that it was an overall great experience! I've never had to use one of these services before and was somewhat nervous going into it. But between the emails and calls with Kim and Aaron, my worries gradually declined. 

Additionally, and although it was a last minute booking on my part, I was very grateful to be able to see my dog off for myself. Being told that Aaron would be able to show up earlier than expected brought me much joy.

The location sharing services were a welcome addition. It put my mind at ease occasionally checking in to see how their travel was progressing and how quick it went. Having traveled down to Florida myself via car, I know it can be a long and rough drive.

I also greatly appreciated all the photos that were sent to me from Aaron showing all the stages of their trip. Usually my dog is skidish around strangers but Aaron assured me she'd be fine at the beginning of the trip and said pictures definitely proved that to me. Her and Aaron got along great and he was always great with keeping communication flowing concerning her condition.

All in all, it was a grade A experience and has definitely made me consider calling on Happy Tails Travel again the next time I need my dog moved cross-country.

Derek R. & Flurry
Ellsworth AFB, SD - Leesburg, FL

Kai and Laila are doing great and enjoying the snow! Thank you for everything!

Katelyn E.,Kai and Laila
Honolulu, HI to Phoenix, AZ

Thank You for following up. My babies seem to be doing great in their humble abode.I highly recommend your company to anyone shipping pets!Thank You again,
Erica T., Lucky & Mittens
Wahiawa, HI - Marquette, MI

Thank you Bridget for bringing my nephew Cole from ATL to SEA! The experience working with you was amazing! Cole is adjusting well and has not skipped a beat since the transfer! I will recommend your company to anyone I know for future travels! Thanks again. 

Daniel K.
Atlanta, GA to Seattle, Washington

Happy Tails helped get my 23 year old Quaker parrot Ernie from Virginia to California safely on short notice (due to military orders.)  All instructions were clear and all necessary documents were provided for a seamless flight. He arrived happy! I have already recommend this company to my military friends.

Amethyst Z.
Virginia to California

Thank you for following up with us. Princess is adjusting and exploring the house. She was fine after the flight and relaxed on the drive back to Biloxi. Thank you for everything. Here she is with Mason. They are so happy to be back together!

Amanda & James H.
Glendale, AZ - Biloxi, MS

Happy Tails Travel  helped get my 23 year old Quaker parrot,  Ernie, from VA to CA safely on short notice (due to problems with military orders.)  All instructions were clear and all necessary documents were provided for a seamless flight

Amy Zimmerman
Norfolk, VA to San Diego, CA

We drove our American Staffordshire Terrier "Annabelle" to SeaTac airport on Wednesday morning so she could begin her long journey from Whidbey Island, Wa to Syracuse NY. Her boy Marcel was on the other end waiting to welcome her in to his life full time. Now that Marcel has graduated college and completed a tour of duty in Afghanistan with his 10th MT Division company, he is able to give her the full-time home and lifestyle he always dreamed he could.Our thanks and heartfelt gratitude to the caring and professional staff at Happy Tails Travel. From the time we first spoke to them to when Annabelle arrived safely, they were fantastic to work with, and even gave us a great Military discount! Every detail was carefully planned and executed, with confirming phone calls and detailed mailed packets, so we knew exactly what to expect when we dropped her off. That was good because we were all so emotional, it was hard to even complete a thought, let alone manage the paperwork and process at the airline counter! Even the agent assisting us thanked us for "being so organized".

Thank you so much for helping us to transport our "dangerous" (hehe) staff. She gave all the Delta employees vicious happy tail whacks and slobbery kisses before we loaded her up.

Here is a picture of Annabelle just moments before her trip.

-Tisa Seely, Seattle, WA to Syracuse, NY

Swagger made it safely home without any complications and is adjusting well! Thank you again for your help transporting my little boy back home.

Helene & Heidi Ladd
San Francisco, CA to New Orleans, LA

Hi Shay,

I want to thank you for all the work you've put in to get my Slate back to me. When all other options have failed

you and your team rose to the occasion, and this has been the most painless process ever.

Everything was organized, and it was step by step. You were always available for any questions and concerns I may have had, and I can't thank you enough. Slate feels right at home and went straight to his toys, it's as if he never left.

I will be recommending you and your company to my military brothers and sisters. Thank you again!

Sincerely,
Sarah
San Antonio, TX to Anchorage, AK

Bridget,

I just wanted to thank Happy Tails Travel for their work transporting Rigley across the country. From the initial phone call with Bridget, I knew he would be in good hands. As a military family with 10 moves under our belt, it’s always a stressful time for us humans and Rigley certainly feels that stress. Coupled with a drive of over 3,000 miles, it’s an awful lot for our loyal family member. Bridget listened to my concerns and suggested transporting him before the movers even come so that he would be settled in and relaxed while we were packing boxes. She worked with the airlines to find non-strop flights for him and had everything set so that all we had to do was bring him to the proper terminal and hand him over. There was not one detail overlooked, from the size of the crate he needed to the amount of water to provide and everything in between. Two days prior to his flight, she called and walked me through the entire procedure and sent copies of everything to our neighbor on the receiving end, who would be picking him up. Additionally, she tracked his progress and sent me e-mails updating me...what a relief that was! Though I hope this was our last move, I would not hesitate to use Happy Tails again. Thank you Bridget and your team!!!

Rebekah Spotts
Alameda, CA to Croydon, NH

When we found out we were being reassigned to Japan, my biggest immediate worry was the dog! I had heard that taking a dog to Japan was one of the most complex import procedures in existence. Yes, it did turn out to be quite the rigmarole.Luckily I found Happy Tails Travel, whose staff helped guide us through what could have been an overwhelming process. While I had a general idea of what to do, I know I would have missed key steps of the process--there are a lot of forms!--without Bridget and Shay double- and triple-checking everything every step of the way. Our border collie Zelda arrived safely in Narita and navigated all the intimidating customs procedures without a hitch. I'd definitely recommend Happy Tails.

Wendy Roberts
Denver, CO to Tokyo, Japan

Brendan took a great picture of Heyzeus and Nikita on their first morning in Baltimore, enjoying a view of the birds. We have been so pleased with the service of Happy Tails. Moving can be such a stressful process for people and pets, and it was great to have guidance and support from people who understood that and knew how to make it easier. It was incredibly appreciated. Thanks again!

Brendan Rogak
 San Francisco, CA to Baltimore, Maryland

I want to thank everyone involved in the transportation of my dog Hoover. The pickup was right on time. Excellent arrangements were made. I received  regular updates during his trip. I will definitely use Happy Trails Travel again. Thanks you so much for making it a wonderful experience for me and for Hoover.

I rated Happy Tails 5 paws out of 5 paws! 
 

Darlene Colon & J.E. Hoover
Buffalo, NY to Wichita, KS

Sir made it here safe and sound and now he's trying to claim everything for himself. Soon he will be roaming the wilderness with me and the buffalos! Thanks for all your help!

Sincerely,

Matt Forst
Greenwich CT to Lawton OK

To the staff of Happy Tails Travel ,
Thanks again for your service! It was a pleasure working with you. You made this an easy process. I would absolutely use you again and refer others to you.

Jean P. and "Mandy"
Phoenix, AZ to Chapel Hill Circle, NC