We love helping pets have a smooth move and want to help you too!
At this time, generic e-mail inquiries and replies to Pet Travel Form submissions are taking about 2 business days from the time they are received. Priority goes to existing clients and those traveling the soonest.
In order to maintain a high level of customer satisfaction, and give our full attention to each client, we require at least 10 business days to accommodate domestic ground transport, and at least 15 business days to accommodate domestic air travel, from the date a signed contract is received.
We regret to inform you that all international services are currently suspended.
If you are interested in working with us, the quickest way to receive a response is to fill out our Pet Travel Form. It will provide us with the additional details we need to see how we can best assist you.
Thank you for your patience and understanding. We look forward to working with you!
Jason and Elaine at Happy Tails made my cross country move so much less stressful by taking care of all my worries about moving out my two cats, Ziggy and Hazel. The set up in Jason’s car was perfect, so that my cats were able to chill in their comfy carriers (that they love), inside a much larger, secure kennel, with free access to a litter box, food and water, and some of their favorite toys. I don’t even think they realized they were in a car, which is the most ideal scenario! I was nervous about sending them off because they typically get very scared around unknown humans, but I think they must’ve really sensed that they were safe with Jason because they seemed to be totally happy campers every step of the journey. I loved getting frequent pictures and updates from Jason, and I didn’t even have to ask for them because he was on it! Overall, the cost of the trip was so worth it because I was able to just focus on moving myself and have peace of mind knowing that my babies were safely making their way home to me. They are now settling into our new home and having a blast exploring all the new smells!
Miranda G.,Ziggy & Hazel
Cherry Hill, NJ - Denver, CO
OUTSTANDING. That's how I would describe "Happy Tails Travel" from beginning to end. No question was unanswered, no detail omitted and a SUPERB driver to deliver Mollie to Minnesota. I truly recommend this business to any that would like their pet delivered safely and happily across the US or across the state. Matt, the driver, was excellent. He knew more about the behavior of cats than I did. I had complete confidence in him the minute he drove away with Mollie. He sent pictures along the way, and kept in contact so I knew exactly when he would arrive in Wayzata, MN.
Thank you for all you did and the way you handled everything. Strictly a 5 star business.
Best to you,
Kate P. & Mollie
Tucson, AZ - Wayzata, MN
The first time I had to transport my grandpuppies across the country was a scary proposition. Thinking of it made me both sad and anxious. However, after reviewing glowing reviews and positive articles, I decided to give Happy Trails Travel a try. I have never once regretted that decision. Working with Kim and her cadre of puppy-loving drivers is a seamless, confidence-inspiring, and worry-free exercise. I have now used HTT three times for trips to or from Atlanta, San Francisco, and Philadelphia. My puppies are always in good hands. In fact, my youngest, Rockie, was so happy when Cody and his van pulled into the driveway last Saturday that he hopped in right away and didn’t even look back (thank goodness, because I was a crying mess). I love that the drivers send me pictures from each rest break and overnight hotel stay. I also really appreciate getting the link that allows me to follow the vehicle on a map in real-tine. I hate it when my puppies have to travel without me, but thank goodness I’ve found Kim and HTT. My puppies and are really are happy, with Happy Trails Travel.
Ruth. R with Milly & Rockie
Atlanta, GA - Philadelphia, PA
Kepler is settling in nicely to his new life in Texas. He's already getting along with the neighbor's dog.
I can't thank you, Alex, and Happy Tails enough! We were already super stressed with the cross-country move, and figuring out how to get our energetic dog across state lines was such a daunting task. Happy Tails Travel was the perfect solution! He was in great hands with our driver, Alex. I LOVED getting picture and text updates sharing his location, how much water he drank, how many walks he took, and how many naps, too. I wasn't worried about him at all thanks to these frequent updates. If we ever move again, I'm definitely using Happy Tails!
Thanks for everything,
Doris Y. & Kepler
Signal Hill, CA - Leander, TX
I'd say that it was an overall great experience! I've never had to use one of these services before and was somewhat nervous going into it. But between the emails and calls with Kim and Aaron, my worries gradually declined.
Additionally, and although it was a last minute booking on my part, I was very grateful to be able to see my dog off for myself. Being told that Aaron would be able to show up earlier than expected brought me much joy.
The location sharing services were a welcome addition. It put my mind at ease occasionally checking in to see how their travel was progressing and how quick it went. Having traveled down to Florida myself via car, I know it can be a long and rough drive.
I also greatly appreciated all the photos that were sent to me from Aaron showing all the stages of their trip. Usually my dog is skidish around strangers but Aaron assured me she'd be fine at the beginning of the trip and said pictures definitely proved that to me. Her and Aaron got along great and he was always great with keeping communication flowing concerning her condition.
All in all, it was a grade A experience and has definitely made me consider calling on Happy Tails Travel again the next time I need my dog moved cross-country.
Derek R. & Flurry
Ellsworth AFB, SD - Leesburg, FL
The move here to St. Louis from NYC went smoothly with the driver, Aaron, and my cats, the movers, and me all traveling separately.
Selina and Diana are settling in wonderfully. I was very surprised by how well they did on their road trip - they are not used to being separated from me and I thought they would be terrified and stressed (cats don't usually do well on long car rides), but judging by their road trip photos and how quickly they adjusted to their new home, I think they enjoyed their adventure. I was terrified about them getting injured or sick during their trip, or getting lost or stolen, and obviously none of that happened. Aaron was amazing - incredibly nice, directly addressed all of my (many) concerns, responded quickly to my texts and phone calls, kept me regularly updated, and my cats warmed up to him quickly. The girls had no issues drinking, eating, and using the litter box as soon as they arrived in their new home, and are now busy exploring, chasing each other, napping in the sunlight, and people-gazing out the windows.
Thank you to my pet travel specialist, Elaine, and Aaron, and your company for providing this transport service - I was very very stressed about getting my girls safely from NYC to St. Louis when moving on my own and this was truly a painless experience. I initially thought it was expensive, but I think it was worth every penny to not have to put my cats through the trauma of the airport, loud plane engines, car rides to and from the airport, and long periods of time in tiny pet carriers. And Aaron was kind enough to bring his crate (which was the perfect size for my two cats and their large litter box), as well as to buy attachable water and food bowls for the crate so that I did not have to provide any of these things.
Stacy K., Selina & Diana
New York, NY - St. Louis, MO
I was so glad that I hired Happy Tails Travel to transport my cats from California to Colorado. It prevented a stressful situation of transporting the cats ourselves. Thank you for making the arrangements. Marko was a treasure. He was so caring and compassionate toward the cats. I would highly recommended your services.
Thu K., Mr. Darcy & Mr. Knightley
Sunnyvale, CA - Arvada, CO
We couldn't be happier with Phillip and Happy Tails! What a fantastic experience. Elaine provided for the smoothest booking process and answered all our questions. And then Phillip checked in before the trip to ask about our preferences. Once he was enroute, Phillip did a great job in keeping us posted during his travels! He was very conscientious and made for a very easy and worry-free experience.
Jackie M. & Moose
Celina, TX - North Palm Beach, FL
After my mother died unexpectedly, we needed to transport her beloved cat, Buddy, across the country. Happy Tails was responsive to our needs for immediate service. Marko, the driver, stayed in constant contact with our family during the two-day trip and delivered Buddy to his new Nashville home safely and soundly. We are most grateful to Happy Tails, and highly recommend this pet transportation service.
Liz C. & Buddy
Hamden, CT - Pegram, TN
Everything went absolutely great. It was honestly even better than we expected. We were nervous about the move/drive and Matt went above and beyond to make us feel comfortable. The photos and updates were amazing. Matt was not only responsive, but kept us so in the loop the entire trip, which we really appreciated. We would absolutely use your service again in the future, especially if Matt was the driver! Lola is doing great at home and we think she had an amazing trip with Matt!
All the best,
Allison, Alex, Beatrice and most importantly, Lola!
Seattle, WA - New York, NY