Ground Shipping Testimonials

Watch the Highlights from our 2024 Ground Transports!

I could not be happier with my experience with Happy Tails Travel! I was nervous about moving my Golden Retriever but Kim and McKenna made the trip so much easier. Kim was very responsive and attentive, making sure to answer all my questions and give me an exact play-by-play of what to expect. It made the stress a lot easier to manage. McKenna drove my Benjamin from CA to NV, originally meant to be around an 8 hour drive but ran into some weather trouble due to snow and closed roads. She kept me updated every step of the way with pictures and was ready to stay the night somewhere with Benjamin to be safe. She was able to bring him home to me the same day which turned into a 12 hour trip! She was an absolute rockstar and I could not be more grateful. Absolutely recommend for anyone looking to move their pets. 

Leslie G. & Benjamin
Pacoima, CA - Reno, NV

Marko was wonderful.  Snickers loved him and the riding experience.  She loves car travel, especially when she likes the person.  We appreciate the love and care that was given to Snickers and would highly recommend your service to people who love and care about their precious pets.  We have used your service before and will continue to use your service.

With Gratitude,

Craig, Diane W., & Snicker Doodles 
McLean, VA - Windermere, FL

Everyone is settling in well, and we are very happy our kitties are home. Both of them were obviously well taken care of, and we couldn’t be more grateful to Keely and John for bringing them home safe! We loved all the updates they sent, and my daughter loved all the pics and videos. It was awesome to know exactly where they were at all times, and we followed their progress on a map.

Thank you,

Noribelle & Philip P., Simba & Nori
Elk Grove, CA - Davenport, FL

Thank you for all of your help in bringing Missy home. Her driver, Matt was wonderful.
Thank you for everything.

Amy D. & Missy
McConnelsville, OH - North Smithfield, RI

Alpine is in the window. Aurora and Willow are cuddling.They were so happy and relaxed after being transported by your service.  It gave us peace of mind. They are adapting to their new home without any stress.

Thank you to you and the team.

Mike & Ann C., Willow, Alpine, & Aurora
Katy, TX - Coudersport, PA

We contacted Happy Tails Travel to help us move our cat, Roxie, from Virginia to Texas. Our Roxie is a high maintenance girl - we can’t even take her to the vet because she transforms into something unrecognizable that we refer to as “devil kitty.”

We didn’t want to fly her because of this, and even though it would take longer, we felt that door-to-door ground transport was the safest option.

Thanks so much to Happy Tails!!! Our driver, Mia, is “the cat whisperer” and knew just how to handle our fussy fur baby. Roxie traveled very well with Mia, and arrived in Texas perfectly fine and unaffected from it all. She’s a happy girl in her new home!

Mia provided us constant updates, and really cared about Roxie’s welfare…and ours!! She provided us great advice for trying to travel across the country with a hurricane on the way. Mia also gave us tips for how to acclimate Roxie in her new home.

The entire experience was worth every penny. Thanks, Happy Tails!!!

Best,

Cathey, James, and Linda…and Roxie!
Arlington, VA - Abilene, TX

I was a complete wreck over moving my 2 “country” dogs from their big property in Napa, CA to an apartment in New York City. How they would get there was my biggest worry. My hound mix, Eloise is very leash-reactive with a lot of anxiety and her mini goldendoodle brother, Kevin, has terrible separation anxiety. After speaking with our vet, we decided Eloise couldn’t handle the chaos and noise of air travel, so I started looking for ground transportation. Every company I checked had multiple animals in crates all traveling together... until I found Happy Tails Travel. My dogs could drive across the country with a kind and professional driver who loves dogs! 

I couldn’t have been happier with Lizzie’s understanding and compassion in finding a driver familiar with anxiety, not to mention her kindness to this dog mama’s anxiety! Our driver, Robert was amazing. He sent videos and pictures and texts multiple times a day. He answered my questions about their medication and if they were eating and I knew they were in good hands the entire drive. They arrived in New York happy and healthy and are now settling into their new city life. 

From the very beginning, Lizzie was professional, with clear communication and instructions on everything. She did an excellent job and made the entire process seamless and as stress-free as possible. I truly cannot thank Happy Tails enough and would happily recommend their service to everyone I know!

Rachel O., Eloise & Kevin
Napa, CA - New York, NY

Safe and sound!  Harrison had a great road trip across the country and we’re now enjoying summer in the great Pacific Northwest together.  He hit it off right away with Happy Tails Travel driver David (and Wendy), who provided excellent communication starting even before pick-up, and sent updates at regular intervals along the way.  We’re so happy to have found your company, and beyond satisfied with the service provided from the get-go, starting with our initial email conversations with Lizzie, who provided all the details to help us comfortable with the staff, support, and understanding the logistics.  David gave us confidence that our senior dog was in good hands with attentive care and safe driving. They made excellent time and we were reunited with Harrison even sooner than anticipated.  Our pup arrived in great spirits after almost 2,000 miles on the road, and ready to start his summer adventure!

Harrison & Family
Dallas, TX - Bend, OR

After a long travel from Germany to Utah, Odin and Vé are happy and were well taken care of. Kim and David were both quick to respond and very helpful anytime I had a question. I was very nervous for them to be picked up from the airport by what would be a stranger to them, but with David’s updates and pictures I knew where they were at all times and felt that they were in good hands.

Thank you Happy Tails Travel and David for getting my dogs to us safely and in a timely manner! 

Mckenna A., Vé & Odin
Denver, CO - Layton, UT