Happy Tails Alerts

  • COVID-19 Travel Impacts

    Updated November 6, 2020:

    As a result of COVID-19, at this time only two domestic airlines are able to offer pet air travel within the contiguous U.S. Flight options remain limited as airlines work on resuming services as usual. As an alternative to air travel we are able to offer our By Ground Safe and Sound Service within the contiguous U.S. Pricing is based on distance/mileage and is ideal for large breeds, restricted breeds, multiple pet families or pets traveling to/from rural areas.

    If you are still interested in air travel, pet air travel is limited to specific routes and aircrafts and therefore there are not many options at this time. Breed and size restrictions also apply.

    Air travel becomes more difficult as for pets to fly temperatures must be below 80° and above 45° Fahrenheit, unless a letter of acclimation is provided for temperatures between 20° – 45° Fahrenheit, for all cities on their itinerary.  If the temperatures reach below 20° or above 80° Fahrenheit, your pet’s reservation may be canceled.

    Please note that many flights are still being canceled the day of travel due to low demand. Therefore, air options are extremely limited and cannot be not guaranteed.  If air is an option for your pets, they may require additional transportation to get to and from airports which can accommodate pet travel.
      

    We at Happy Tails Travel, Inc. are closely following the Coronavirus updates across the country and around the world to be sure that your pets and their travel plans are taken care of appropriately.

    If you are not yet a client and need assistance with your pets' travel plans, please fill out our Pet Travel Form for more information.

    We appreciate our loyal clients, employees, and all of our furry friends.  We wish for everyone to be safe and healthy!

    To read a recent client testimonial and her excellent experience with us during the Covid-19 outbreak, click here.

Popeye

Popeye is really enjoying himself. He just looks very happy and comfortable being an island dog. The first day he was here we went to the beach and if he could talk I would bet he way saying “THIS PLACE IS SO COOL! THANK YOU FOR BRINGING ME HERE!!!” You helped make his trip very stress free and easy. I really appreciated the constant updates, immediately responses and hard work on your end. I felt confident the trip was going to be easy from day one having you on the case. Thank you so much for everything. You and your team really do a great job for people and pets that need help. 

-Anthony and Popeye
Sarasota, FL to Kailua, HI

Joe

Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

Betsey S. & Joe
Oakland, CA - Portland, OR

Hodges 2 (2)Hodges 1 (2)

The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

Thanks again,
Karen H.
Lexington, Kentucky - Bradford, New Hampshire

Bohemian Rhapsody  Jumping Jack Flash (3)

Hi Bridget, thank you for the incredible amount of work you and your staff have done towards making the shipping of the two pups to Europe a reality. Now they are gaining weight and enjoying their new home. I have heard from Linda who says how thoroughly pleased she is with the soundness, temperament and quality of the two pups.Thank you again for seeing this through from initial contact to a satisfactory ending for all.

Phyllis Lockwood, Willowrun Great Danes
Clarendon NC to Frankfurt Germany

Kaya (2)

Happy Tails Travel was such a huge peace of mind for me during this pretty stressful move. Kaya arrived in Glasgow with no problems, and was so happy to be reunited with us. They answered dozens of questions to ease my anxious mind and made this process so much easier on me.I can't thank you enough! 

We are settling in nicely, and Kaya LOVES her new home and exploring all the beautiful scenery every day! 

Thanks again for all your help,

Mystie and Kaya
Houston, Texas - Aberdeen, Scotland 

Circe

Circe is settling in well in our new home thanks to Happy Tails Travel, Inc. They handled everything and guided me every step of the way. It was a very seamless and stress-free process. I was especially concerned because she's 19-years-old and was traveling from Chicago to Seattle, but Happy Tails got her to me safely.

Thank you so much Happy Tails Travel & Kim!

Kenyatta B.
Chicago, IL - Seattle, WA


My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

Diane M. & Emma
Miami, FL - Los Angeles, CA

Moose (2)

Our return was a breeze and we settled back into our home life quickly. Pamela was a huge help and made our departure and return so pleasant - thank you again for recommending her to us! The whole process with Happy Tails Travel was so easy on my end and made our travels stress-free. Both times I picked up Moose from the flights he was safe and sound with his tail wagging. I can’t tell you how thankful I am that he was safe and happy throughout our travels. It means the world. 

Thank you so much for everything you did to help us, we are so appreciative. We will not hesitate to use you guys again for any future travels!

Gabi M. & Moose
Round-trip from Seattle, Washington to Newark, NJ

Pet Ground Shipping Testimonials

  • Ryver - size

    We had a wonderful experience with Happy Tails!  We needed to get our Great Dane puppy from Missouri to Florida and Happy Tails did that for us smoothly, quickly, and safely.

    I was extremely nervous about having someone other than myself drive Ryver all the way to Florida, but discovering Happy Tails put my mind at ease.  Elaine communicated the details of our transport prior to the trip and our driver, Matthew, kept us informed the whole way.  He even sent some great photos of Ryver’s adventure to Florida.  She arrived a very happy puppy!

    From the initial contact with Elaine to final delivery from Matthew, we could not have felt more comfortable.

    Thank you all so much!

    L. Clouse and Ryver
    Granby, MO - Sanibel, FL

  • Lance 2Lance 1

    This was my first time using Happy Tails Travel and the process could not have gone smoother. Elaine and Cody were easy to work with, and my dog, Lance, arrived safely, happy, and on time.

    Roger T. & Lance
    Dallas, TX - Franklin, TN

  • Phoebe

    Happy Tails was definitely right choice for bringing our puppy home.  Our driver traveled coast to coast in 4 days from Washington to Massachusetts and did a wonderful job taking care of and engaging our puppy.  She arrived happy and ready to be welcomed into her new family. Our driver was super calm and texted many pics and videos throughout the day. He was excellent at communication and we never wondered where our puppy was or how she was managing the ride. This is our first puppy as a family and we were very impressed and thankful that Happy Tails was able to transport her with such ease! 

    Rosemarie H. & Phoebe
    Port Angeles, WA - Westford, MA

  • Teddy 1 - sizeTeddy 2 - size

    Teddy is settling in wonderfully! I was a little worried about him traveling since he was so young at 8 weeks old, but felt very comfortable using Happy Tails. Kim, my Pet Travel Specialist, and the driver, Alex, were communicative, friendly, and professional, and I never doubted a safe trip. Teddy arrived safe and happy. I would definitely recommend Happy Tails to anyone searching for reliable pet travel!

    Hailey A. & Teddy
    Ellsworth, WI - Ketchum, ID

  • Smith Dogs - sizedSmith Cats - sized

    We used Happy Tails Travel to transport my three dogs (two seniors and a puggle), three cats (all seniors), and an uromastix lizard from Massachusetts to California. From the initial online quote to the delivery of my animals in California, this was a wonderful service. Communication was fantastic – from the quote and contract to the drivers during my pets’ travel. Before they left, I was able to speak to both drivers, Jason and Alex, so I was comfortable with them. Jason and Alex arrived on the day and time agreed upon and were friendly and great with the animals. During transport I received multiple updates from both Jason and Alex throughout the day. The dogs had a great time and we received many videos of them enjoying themselves at stops along the way and they even got to sleep up in the hotel bed at night. One of the dogs has regular medication and also had an ear infection that required twice daily ear drops at the time of travel. Jason had no problem giving him his medication. The cats also got lots of love during stops. Both Alex and Jason obviously love animals and mentioned a few times how much they love their job. They also made excellent time and managed to get completely across the country in 3.5 days. I would definitely use this service again in the future if I need to. I cannot say enough good things about my experience with this service and strongly recommend it to anyone who needs to transport their animals.

    Jennifer S., Fred, Pepper, Roscoe, Minnie, Lucy, Clyde, and Mr. Lizard
    Holbrook, MA - Santa Monica, CA

  • Snow - sized

    I was very happy with Happy Tails Travel,  Snow arrived happy and safe in the hands of Ruben.  The journey was planned carefully to only take 1 and ½ days , with stops along the way to let Snow walk and do her business.  Thank you for the safe and happy Snow. 

    Marcia H. & Snow
    Killeen, TX- Carpentersville, IL

  • Southworth 1Southworth 2

    Happy Tails took care of transporting my dog Habibi  from Chicago to my home outside of Philadelphia in July 2020.

    Habibi, a Saluki rescue from Abu Dhabi, flew into O’Hare Airport along with another rescue. His travel buddy was met by the driver, Mia, from Happy Tails after a 15-hour flight, and the dogs left with Mia for Philadelphia. Mia got them away from the airport and purchased them new beds for their crates, cleaned them up, and let them stretch their legs as soon as she was able to get them somewhere calm and green. She kept in touch with me and the other new owner and sent us photos every step of the way. I felt completely assured that Habibi was getting the attention and care that he needed on his long trip.By the time the dogs arrived, they were calm and bonded to Mia and each other - a testament to her good care (and to their own calm and resilient personalities).

    I would very comfortably use Happy Tails service again, and I am happy to recommend them.

    Michele Southworth & Habibi
    Chicago, IL - Landsdowne, PA

  • Arnie - smallHomer - small

    We had a very positive experience with Happy Tails in moving our two cats from Minnesota to Arizona.  Kim answered all of our questions, walked us through the process and provided updates leading up to the trip.  Matt took great care with Homer and Arnie and delivered them safely to our new home.  We received regular updates and photos from the road which put our minds at ease.  When we had so many details to work out with the move it was a huge relief to know our boys were in capable, caring hands!  We highly recommend Happy Tails and will work with them again if we ever need their services.   

    Again, we really can't thank you all enough.  It was a wonderful experience and I've already told so many people about your services - can't say enough great things.  

    Thank you and take care!

    Leslie F., Homer, & Arnie
    Northfield, MN - Anthem, AZ

  • lexington 2Lexington

    Gremmy had a great journey and has been settling in so well! She seems calm, happy, and more sociable than ever. Marko, the driver, was excellent - professional, attentive and friendly. I really appreciated being kept up to date during the long journey.

    Thank you again for making this such a seamless transport. My family and I felt so comfortable knowing Gremmy was in such good hands. I will make sure to highly recommend your company's services!

    Thanks again,

    Celia T.
    Dalton, MA - Excelsior, MN

  • Arthur

     

    Thank you for taking such good care of him on his journey to us. Fred was a delight to work with -  he kept in touch with us all along his route. We highly recommend Happy Tails to transport your family pets with the utmost care.

    Arthur- is doing really well.

    Jeanne B. & Arlene M.
    Tempe, AZ - Discovery Bay, CA

  • SkyeAnakie 5

    I hired Happy Tails Travel to transport my newly adopted retired racing greyhound, Skye, from Dallas,Texas to the San Francisco Bay Area. It took me a while after losing my last greyhound to adopt again and we were in the middle of the Coronavirus pandemic, so I was feeling pretty anxious about how to get her home and how to do it safely. As I researched pet transportation companies, Happy Tails Travel came up again and again so I decided to hire them. Every step of the way, Happy Tails Travel did exactly what they said they would do and provided outstanding communication. The driver texted me a few days before to transport to introduce himself and tell me about the van that Skye would be riding in, which I appreciated. He arrived to pick her up on time and at the appointed location as expected and was just a very nice person to work with. He sent group texts to me, the transportation coordinator and the adoption group during her transport, including pictures and videos, and even delivered her a day earlier than expected! During a time of great uncertainty, I was so grateful to Happy Tails Travel for delivering my girl to me safe and sound. I cannot recommend Happy Tails Travel highly enough!

    Ashley W. & Skye
    Dallas, TX - Alameda, CA

  • Bear at home - smallBear at home 2

    I am extremely pleased with the wonderful service from Elaine and the driver, Matthew.  They transported our new kitten from Florida to Vermont during the pandemic, and kept in close touch with emails, photos, and location tracking. 

    When I first began this process, I was very stressed and conflicted by my commitment to this kitten which was made before the pandemic.  I considered flying or driving down myself and had even booked hotels for the drive.  

    Once I decided to use a pet relocation company, I was in touch with three different pet transport companies.  I talked to one competitor, and they sounded good, but they were very slow to get back to me - more than once - and their price was significantly higher.  The other company gave me vague replies to my query. Several sources seemed to rate Happy Tails very highly. At first, I was put off by the cost, but in the end, I decided it was actually a bargain.

    I have to say the real clincher for me was my Pet Travel Specialist, Elaine.  She was so nice and genuine on the phone and in her emails.  I felt I could trust her.  And when I talked to the driver, Matthew, the first time, I felt even better.  I also found his web site with dozens (hundreds?) of pet photos and it was clear he was an animal lover and very experienced.

    It was a l-o-n-g trip from Florida, and I must say I was nervous the whole time.  I did not totally relax until we had the kitten here.  But, when I met Matthew, he was even nicer in person than I imagined, and very thorough and careful with virus precautions. 

    I will definitely tell our vet about your company so they will be able to refer other people to you who end up in similar circumstances.  I’m so happy we decided to use Happy Tails.

    Carl P. & Sheru
    Palm Bay, FL - Thetford, VT

  • Kobe - Small

    Kobe relaxes in his Seattle home after a cross-country journey from Virginia with Mark of Happy Tails Travel.   We could not be happier with how well-coordinated and smooth his return to our daughter, Geneva, was.  Kim at Happy Tails set everything up and Mark picked up and dropped Kobe off exactly as promised. And Mark provided frequent updates, videos and pics all along the way. Absolutely the only way to move your pet by ground!

    Frick Curry
    Falls Church, Virginia - Seattle, WA

  • Beemo - SmallBeemo 2 - small

    With all the travel restrictions due to COVID-19 and with no access to a car, I thought that getting my new kitten from his breeder in Massachusetts home to me in NYC, would be extremely difficult. After looking up and contacting various pet transport services I came across Happy Tail Travels. Not only was Elaine the first to respond to me, with all the details of policies and the pricing, she also answered all my questions right away. Happy Tails Travel helped me forget about all my stress and worries. My kitten was delivered straight to my arms, with no problems, in just under 4 hours! Throughout the trip, Elaine sent me pictures and updates on how my kitten was doing and when he arrived he was purring and content. I would recommend Happy Tails Travel to anyone who is looking for a trustworthy and pleasant, hassle-free service to transport their precious babies!

    Thank you for the wonderful service!
    Best,
    Dhensel D. & Beemo
    New Bedford, MA - Brooklyn, NY

  • Link - SmallZelda - Small

    Happy Tails Travel took amazing care of Link and Zelda on their way from Massachusetts to Florida. They sent me pictures and kept us updated on their location and how our pups were doing the entire trip. My pups arrived safe and happy and are settling into their new home well. A special thanks to Elaine for everything. Would definitely book with them again.

    Shannon & Gregory H.
    Hingham, MA - Naples, FL

  • Daisy - small

    Happy Tails Travel was such a pleasure to work with. Kim made the process as easy as could be and kept excellent communication with me every step of the way. Jason, our driver, was incredibly nice and Daisy took to him right away. She arrived sooner than I expected and was clearly well-cared-for during the journey. I was also very impressed that they were so accommodating given that she was only 8 weeks old/had never been in a car before, and that I booked it during the height of the coronavirus pandemic. I’d 100% recommend this company to others and if I ever need pet relocation services in the future, they will be my first call. 

    Thanks a bunch!
    Brianna & Daisy 
    Madisonville, TN - New York, NY

  • Bleecker edit - small

    I could not have been more pleased and impressed by my experience with Happy Tails to get my new puppy from her breeder into my arms. I live in New York City but my breeder lives in Kentucky. Because of the many travel restrictions due to COVID, there were no non-stop flights between us, and I did not feel comfortable putting the pup on a connecting flight. When I started looking into ground transportation, my first stop was to look through the directory on International Pet and Animal Transportation Association (IPATA). My vet made it clear that the most legitimate and safest companies would be listed there. I reached out to a handful of companies, and Happy Tails not only got back to me first, but they did so with a clear price and detailed policies as well as flexibility on timing. They also reassured me that all COVID-related precautions would be taken with the transportation. Elaine at Happy Tails was indispensable as she worked tirelessly to arrange the transport within less than a week from when I first contacted the company. I was so grateful! As soon as the driver, Marko, was assigned, the communication was perfectly coordinated between everyone (Elaine, Marko, the breeder, me). Marko called two days before the trip to tell me his planned route and discuss things like feeding and potty breaks. Elaine called me the night before to answer any lingering questions. I felt tremendously well taken care of the entire time, and the absolute same was true for my pup. Throughout her drive from KY to NY, I received frequent updates (including GPS location and pictures) from Marko, and the pup arrived fed, pottied, and in good spirits! I did not think such a long ground journey on such short notice would be possible, let alone such a seamless and safe experience. I would absolutely use Happy Tails again -- without any hesitation! Here is a picture of my new pup, who is named Bleecker, on the same night Marko dropped her off into her new home with me. Doesn't she look like a happy customer? :)

    Mimi S. & Bleecker
    Olympia, KY - New York, NY

  • Scout - sized

    Happy Tails Travel is an exceptional company to work with. Our driver, Kevin, went above and beyond to make sure both our pet and even us arrived home safely in inclement weather. Working with both our very polite travel specialist, Elaine, and driver was easy and responses were timely. Our pet had a very enjoyable trip and arrived safe and sound to his very first snow. I would not hesitate to use Happy Tails Pet Travel again. 

    Terryn H. & Scout
    Chicago, IL - Tina, MO

  • Bo is a huge sweetheart and assimilated into my home instantly. Your care and safe prompt delivery was very much appreciated!! He has a touch of shyness, however he smiles and wags A LOT with the slightest encouragement.  

    The chicken delight which accompanied Bo cemented the deal.  We are fast friends and I love him.

    Alan called it right- he saw Bo and immediately knew he was a GREAT dog! 

    Thank you, Alan for saving Bo's life and thank you, Riley and Mike for the glorious freedom ride!!

    All the best!
    Sara F.
    Fairmont, NC - Atlanta, GA

  • Khan (CA - NC) sized

    I wanted to reach out to you to thank you for making Khan's trip to Raleigh, N.C. the smoothest part of our family's move this month! 

    Marko, our driver put our minds at ease when he first called us to talk about the drive from Santa Clarita to Raleigh. We could tell that he would keep Khan's health and safety in mind during all phases of the journey. 

    The minute Marko came by our home to pick Khan up, he sat on the ground to greet and play with him and the two hit it off immediately. Throughout the entire trip Marko sent us regular text updates on where they were along with pictures and videos. Khan has been settling into city living quite well, and he LOVES taking car trips with us now (thanks to the many miles he logged on the move). He also now enjoys watching trains go by and he loves to snuggle with the orange towels that Marko gave him as little souvenirs of his cross country adventure! 

    Thanks again to the entire Happy Tails team for making this so smooth for us. Your excellent service, professionalism, and care made such a positive impact and we highly recommend your services to anyone looking to transport their furry family members.   

    Best,
    Colony and Michael L.
    Santa Clarita, CA - Raleigh, NC

  • Blackburn 2 - sizedBlackburn 3 - sized

    Kim and Happy Tails Travel were very accommodating as our moving plans changed throughout the process. Jason, our driver, made sure our cats were safe and secure the whole way, and provided several photos during his 12 hour drive. I highly recommend Happy Tails Travel for transporting your pets during a move!

    Kevin B. with Frankie, Lola, Daphne, and Finn
    Sea Cliff, New York - Lexington, South Carolina

  • Nonc - sized

    I found Happy Tails via the BBB website. My plan was to drive from Washington D.C. to Fort Collins, CO but my time ran short and I didn't want to take the chance of flying a 85 lb sheepdog.  Kim at Happy Tails was super responsive, although it took me some time to figure out what I wanted to do, and located a great driver - Frank- for my dog Nonc's trip very quickly. Frank sent me constant text messages with pictures and updates every step of the way of their trip together and delivered Nonc to me in two days! I cannot say enough positive things about the service at Happy Tails. I will use them again if Nonc has to travel anywhere!

    Monica L. & Nonc
    Washington, D.C. - Fort Collins, CO

  • Thomas, Tigger, Jasper, and Sasha - sized

    They have settled in wonderfully and have gotten back into their routines! You guys were wonderful and helped my husband and I a lot! I’ve been telling everyone about you guys if they need to move with pets. I also gave my realtor the information because she wants to pass along the information as well! When we move again, we will be calling you guys!

    Thank you so much!
    Deanna and Joshua S.and the fur kids, Thomas, Tigger, Jasper and Sasha
    Redlands, CA - Minot, ND

  • Basher - sized
    I can’t thank you enough!

    Jennifer P. & Basher, Abby, & Arya
    Bowie, MD - Braselton, GA & Land O Lakes, FL

  • Jake Bandit Otis - 2Jake Bandit Otis - 3

    Our boys are doing great in their new home. We can't thank Roderick enough for spoiling them and making the journey less stressful. Someone that goes above and beyond the way he did tells us that he enjoys his job and takes pride in it. Thank you again for the service you provide and the people you have employed. 

    Don and Katherine A. with Jake, Bandit, and Otis
    Albuquerque, NM - Suffolk, VA


  • Lux is doing beautifully! She is adapting very well to our home and loves all the attention she gets every day. Matt, the driver, was wonderful to work with. Thanks for everything.

    Marianne P. & Lux
    Chino Valley, AZ - Essex, CT

  • Pippa - edit

    I had the very best experience with Happy Tails Travel. I moved from San Francisco, CA to Austin, TX - a very stressful move. I was very concerned how I was going to get my dog, Pippa, there. My neighbor used Happy Tails to move her cats to Seattle and was very happy. Pippa’s driver, Mark, was exceptional! He sent many videos and pictures of their travels. I also had Kim from the office texting me and keeping taps on Mark and Pippa. They arrived in Austin within two days. She got here safe and very happy. I will recommend this company to anyone who loves their pet and needs to relocate them!

    Sincerely,
    Jody R. & Pippa
    San Francisco, CA to Austin, TX

  • Luca - edit Luca 2 - edit

    It was the best experience for both my dog and me!  From the moment Happy Tails' driver, Frank, rang my doorbell to pick up Luca for her cross country journey, I knew we had selected the best company (and driver!) to keep us both calm and happy.  Frank simply loves his doggie riders – from the first greeting at Luca’s eye-level (yep, he sat crossed-legged on my front porch to welcome her), to the timely FaceTime sessions while on the road, I felt assured and comfortable. Frank was always within contact by phone and his priorities of safety first, and least amount of transit time, made me totally at ease in getting Luca to her destination quickly and happily. Happy Tails is the best!!

    Kathy S. & Luca
    Gilbert, SC - Lakewood, CO

  • Lucky (NV - LA)

    Lucky is beginning to settle into her new home. She is back to her eating/drinking/napping routine and is starting to interact with my daughter's extremely energetic and exuberant black lab.

    Knowing what a stubborn dog Lucky is, I knew she would try to establish herself as alpha-dog for the duration of the trip. For that reason, I was apprehensive about handing her over to just anyone for the trip. Mark, however, has been extraordinarily patient with her, even going as far as to carry my 75 lb dog from the parking lot of the motel into their second floor room after she plopped her behind down on the parking lot, refusing to budge. That was certainly going well beyond the call of duty!

    Besides administering her anti-seizure medication without fail, Mark also gave us much-appreciated regular text updates on their travels, including pictures and videos. To help relax the dog, he discovered that brushing her coat helped to calm her. It is obvious that Mark is an animal lover with tons of experience.When he and Lucky arrived in Louisiana, I was at PetSmart, shopping for a new crate for Lucky. The store was out of her size crate, and I ended up having to purchase a much smaller one (36" instead of 48"). When I mentioned that to Mark, he immediately offered me the crate in his car, along with his seat cover. That crate is the one Lucky is so comfortably sleeping in in one of the attached photos. I couldn't begin to thank Mark enough for his generosity.

    Thanks to Mark, Kim and Happy Tails, I had no worries whatsoever about my furbaby. I couldn't be happier with the service we received, starting with Kim so patiently scheduling the trip and putting me in touch with Mark to schedule my flight, to Mark's devotion to making our dog feel safe and happy. I owe you both a very special thank you!

    Best,
    May L. & Lucky
    Las Vegas, NV - Gretna, LA


  • Thanks for the smooth moving experience! I loved getting pictures of her along the way as well as the location—we got to see if we were taking the same route to get here!

    Shiloh D. & Artemis
    Tucson, AZ - Lewisburg, PA

  • Bear (NC - MA)

    Our Shih Tzu, “Bear” was recently reunited with our Daughter.  His travel from Raleigh, NC to Boston was handled by Happy Tails Travel.  The care, professionalism, and quality of the travel experience for Bear and us was outstanding. The driver (Frank) took the time to build trust with Bear and made sure he was comfortable and safe.  The ride was on time and we were given updates on his journey all along the way.  The coordination and administration by the Happy Tails staff was excellent, first class.  I highly recommend Happy Tails Travel.  Although they arrange many pet trips, they treated us and our pet as if it was the only trip they were coordinating.  Simply outstanding!

    Al. S & Bear
    Chapel Hill, NC - Boston, MA

  • JIMENEZ - Hope (CA-NC)

    When my family decided to move from California to North Carolina, one of my first thoughts was how in the world are we going to get our beloved 100lb German Shepherd there?! We decided to reach out to Happy Tails Travel and I am so glad we did. From the beginning, they were incredibly responsive and explained all of our doggie transport options, and they worked to make sure our dog's travel schedule fit in with our very specific time frame needs. Hope rode across the country in the back of a comfy SUV with blankets, her toys, and lots of treats. The driver, Frank, was amazing, and I knew Hope was in great hands. We chatted before the trip so I would know what to expect and he is clearly a natural with animals, even with a quirky dog like ours. Frank also sent pictures and updates throughout the trip so I knew exactly how our furbaby was doing. Honestly, I can't imagine what we would have done without this wonderful service and I would highly recommend them!

    Have a great rest of the week!
    Candice J.
    Walnut Creek, CA - Cary, NC

  • REYNOLDS_GREGORY - Chupa & Dexter (TX-TN)

    We absolutely appreciate the wonderful service and the frequent updates and would be pleased to recommend Happy Tails Travel to anyone who is making a long-distance with pets!  Your driver had to deal with some majorly nasty weather and yet delivered our dogs safely - and quickly - from Texas to Tennessee while we completed our packing and moving process.   It was a huge weight off our mind to have them in good hands and out of the way of the movers. Much less stress on all sides.

    The boys are settled in with my parents and currently being spoiled rotten with treats, walks, and naps.   I attached a photo of the boys getting treats at "grandma's" house upon their arrival.

    Best,
    Melanie and Jay
    Austin, TX - Norris, TN

  • STODDARD - Gary Lee (AZ-MI)

    Gary Lee is settling in well. I want to thank you for the wonderful care that you gave him while he was coming back to Michigan. This is the second trip you have done for him and I couldn’t be happier with your services. I would recommend you to anyone  Who needs to transport a dog.  Gary Lee sent this love and a big Beagle “ Aaarooooo!”

    Peggy S.
    Surprise, AZ - Muskegon, MI

  • Millie (2)

    Happy Trails Travel, Kim and Ruben were excellent. Under promised and over delivered. Thank you!

    Tom H & Millie
    Scottsdale, AZ to Indianapolis, IN

  • My family and I were moving to LA and so we needed to fly our labradoodle, Emma. We were moving from Miami and with all the temperature restrictions for flying pets in hot temperatures, we knew that it would be tricky. The folks at Happy Tails were great! They booked Emma on a flight and kept us updated on the temperatures. At the last minute, the temperature soared past 85 degrees and the airport folks wouldn't let Emma on the flight. There were no other flights out in the next 24 hours and my family and I were scheduled on our own flights early the next morning. We were freaking out! Kim, at Happy Trails organized for Emma to be picked up in Miami and driven to Orlando, where she found a flight leaving very early in the morning for LA. She saved us a ton of aggravation! And now Emma is a California dog;) Thanks, Happy Tails!

    Diane M. & Emma
    Miami, FL - Los Angeles, CA

  • Joe

    Happy Tails did an excellent job transporting my high anxiety dog from California to Oregon as part of our family move.  Every detail was meticulously seen to, and the driver, Mia, went above and beyond to ensure that Little Joe was safe, happy and loved throughout the journey.  She was delayed due to weather, but communicated frequently and sent pictures to set my mind at ease that he was safe and comfortable and well cared for.  I highly recommend this service as a way to get your pet to its new home.

    Betsey S. & Joe
    Oakland, CA - Portland, OR

  • Hodges 2 (2)Hodges 1 (2)

    The kitties are happy in their new private room and get lots of lovin’ from all of us, especially our little grandkids. Here is a pic of Smokey Lonesome and one of beautiful Bianca- she’s winking and trying to tell you she had a fabulous trip from KY to NH! Oliver was bring camera shy.  Thank you so much for the great service you provided. It was a huge relief to have the cats taken care of so well. We certainly will use your services again if needed, and of course will recommend Happy Tails!

    Thanks again,
    Karen H.
    Lexington, Kentucky - Bradford, New Hampshire

  • Ryan 1 Ryan 2

    Ryan (Black Lab) is happy to have made it safely to our home in great time. He and his new brother Phineas (Aussie) are already becoming fast friends. The Happy Tails driving service was very good. We were pleased with the planning and strong communication from the driver and Happy Tails Travel. We would recommend Happy Tails go anyone looking to transport their pet with as little hassle and stress as possible.

    Best,
    Nick and Whitney
    Greenwich, Connecticut - Costa Mesa, California

  • Durein

    We definitely would use and recommend Happy Trails. Frank was the BEST. He immediately sat down with Rosie and became friends. We were informed along the way about everything you could think of. We honestly felt Rosie had become Franks dog. Can't say enough about him. As for pictures, he took enough that you must have some.

    Doug, Susan, and Rosie
    Alameda, California to Leicester, NC

  • Lulu (2)

    Lulu is doing great! She’s in her new home with my sister and her family. Ruben was wonderful with Lulu, I’m so lucky to have found you guys!

    Natalie S. & Lulu
    Nashville, TN - Houston, TX

  • Nick

    Nick is doing great.  My friend and her dog have been visiting, and I recommended Happy Tails Travel to her.  Nick was well taken care of by driver Matt, who seems like an incredibly patient and kind human being.
    Here’s a photo of Nick (right) with one of his friends at the dog park.

    Cheers
    Nancy Y. & Nick
    Los Angeles, CA - Snowmass Village, CO

  • EllaElla 2

    It's my pleasure to recommend Happy Tails Travel. Kim was a dream to work with - made a very stressful event into the seamless, worry-free portion of my move. My dear dog Ella and I were fortunate to have Mark assigned as her driver. She took to him instantly, and off they went on a road trip from CA to NY! Mark kept me informed with texts and videos; I could see that Ella was enjoying the journey. Meantime, I was able to get our new space set up, so when Ella arrived, it felt like home. I am thankful to the whole Happy Tails Travel team - and Ella sends her best, too!

    Ella is enjoying city living! So thanks again for everything — and for getting my girl here!

    Best,
    Kathleen & Ella
    Aliso Viejo, CA - New York,  NY

  • Joey

    Thanks for checking in! It’s been a crazy week and the only thing that wasn’t stressful has been Joeys relocation! He is doing great with my family back in Houston! Thank you!

    Kyle D.
    Albuquerque, NM - Houston, TX

  • Sierra

    We are indeed settled in--and I can't thank you enough for getting Sierra here in such good shape.  I think she did enjoy her trip with Frank.  They arrived right on time, about a half hour after we pulled in from the airport.  I'm especially grateful because the agency that I had booked with earlier had gone completely silent--after two days of being unable to reach them, I was in a panic.  When I contacted Happy Tails, I assumed I might have to wait weeks to get another driver, but you accommodated me in record time, so that I didn't have to change my own travel plans in order to be here when Sierra arrived.Frank was great--reliable, trustworthy and a true dog lover.  So Happy Tails is worth every cent!  Here we both are, back home in California.

    Susan G.
    Mount Prospect, IL - Santa Clara, CA

  • Karma

    Karma is doing great.  Trent, the driver, was wonderful.  He and his family loved Karma and said she was very good.  I knew that it would be great as you were all so professional.  I would definitely refer people who need this service to you. Have a wonderful day.

     

    Linda G.
    Oak Forest, Illinois - Ocala, Florida

  • Lynx (SC-CO)

    I hired Happy Tails Travel, Inc. to transport my 11 yr. old cat (Lynx) from SC to CO earlier this month and, by far, it was the best decision I could've made! Lynx was picked up promptly by Pamela and her husband and he arrived in CO exactly when I was told he would be dropped off. In addition to that, Pamela sent me multiple texts (with photos) throughout the entire trip to put my mind at ease on how the trip was going. The communication was frequent and I never, at any time, felt like I was bothering Pamela if I needed another Lynx fix (photo) during the trip. Lynx arrived in perfectly good health and was very happy to see me - cats simply don't like traveling! I was so thankful to not have to navigate the challenges and stress of taking him to CO myself via plane or car. I was able to focus on moving my entire household and getting settled before Lynx even arrived. It was truly a perfect scenario. I highly recommend Happy Tails for any of your pet moving needs. It was the best money I ever spent!

    Thank you, Pamela and Kim!!!

    Leslie B.
    Greer, SC - Englewood, CO

  • Ezzy

    We used Happy Tails Travel for our recent move from CA to OH – with a new baby, new job, and a move across country, getting our first (fur) baby to our new home was another added stress to our chaotic life! I found Happy Tails and worked with Kim a few months prior to our move and she was fabulous in explaining what to expect and preparing for our trip.Unfortunately, we ran into quite a few roadblocks at the last minute related to weather and changes in airline policies, and flying was no longer an option for our pup. With new mom hormones and the stress of the move, I was devastated that we found ourselves in this predicament 3 days before we were supposed to leave! While I do wish there were more chances for anticipating some of those issues, I truly appreciate that Kim and her team found us an alternative in Frank. We called him the hero doggy Uber who drove our anxious dog three days across the country, slowly winning her love and giving us updates every step of the way. In the end, our pup arrived safely, only a few days behind schedule, and we can’t thank Happy Tails enough for getting creative to get the job done!

    Thank you for your help getting Ezzy out here and for rolling with the punches for us.

    The Pecks
    Sacramento, CA - Columbus, OH

  • Walker 2

    Shipping our pet Walker was not a decision we took lightly and you guys at Happy Tails Travel made it the easiest, best experience it could be from start to finish. I was overwhelmed by the idea of shipping my pet such a long distance and was worried about how the trip would be on him, especially since Walker was adopted not that long ago. Your team talked to me on the phone (in length) about all the ways that would work or wouldn't work based on Walker's background, size and personality. Helping us understand the dynamics of all types of travel and how to get Walker to Texas safely, and the best way for him. Ultimately deciding to send Walker by car, his handler Brian was fantastic with him, and with us, keeping us up to date throughout their journey. It looked like Walker had a blast on his road trip, that was completely catered to him and his bulldog travel companion, Mika! I am so thankful I found your service and Walker is happy to now be off the city streets of NYC and in sunny, grassy Texas!

    Thank you!
    Marion C. & Walker
    New York, NY - Austin, TX

  • Jesse 2

    Aloha,

    Jesse made it safely to Nashville on Tuesday morning. She is enjoying lounging about with my parents and roaming around her new home and yard.

    Ms Sandy, who picked her up at JFK and drove her to Nashville, was amazing. She called both my father and I prior to pickup to chat and tell us about her and her plan. I felt my dog was in great hands and had less stress because of Ms. Sandy. She treated my dog as one of her own. She kept me updated with texts and pictures as they traveled to Tennessee.

    Traveling can be a stressful situation for humans, let alone pets. Happy Tails Travel helped to relieve some of that stress as they helped me relocate my dog from Hawaii to Tennessee. I was unable to travel with my nine year old boxer and was concerned for her health and well being during the trip, especially since her breed was just placed on many airline flight restrictions. Happy Tails Travel made all the arrangements and let me know what I needed to do to prepare my dog for the journey. They provided me with everything I needed to get my fur baby to her final destination. I received updates and pictures throughout her trip and a confirmation when she arrived in Tennessee.  I could not have placed my dog in better hands. Thanks Happy Tails Travel!!!

    Kimberly A. Grammer & Jesse
    Honolulu, HI - Nashville, TN

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