Ground Shipping Testimonials

Safe and sound!  Harrison had a great road trip across the country and we’re now enjoying summer in the great Pacific Northwest together.  He hit it off right away with Happy Tails Travel driver David (and Wendy), who provided excellent communication starting even before pick-up, and sent updates at regular intervals along the way.  We’re so happy to have found your company, and beyond satisfied with the service provided from the get-go, starting with our initial email conversations with Lizzie, who provided all the details to help us comfortable with the staff, support, and understanding the logistics.  David gave us confidence that our senior dog was in good hands with attentive care and safe driving. They made excellent time and we were reunited with Harrison even sooner than anticipated.  Our pup arrived in great spirits after almost 2,000 miles on the road, and ready to start his summer adventure!

Harrison & Family
Dallas, TX - Bend, OR

After a long travel from Germany to Utah, Odin and Vé are happy and were well taken care of. Kim and David were both quick to respond and very helpful anytime I had a question. I was very nervous for them to be picked up from the airport by what would be a stranger to them, but with David’s updates and pictures I knew where they were at all times and felt that they were in good hands.

Thank you Happy Tails Travel and David for getting my dogs to us safely and in a timely manner! 

Mckenna A., Vé & Odin
Denver, CO - Layton, UT

Everyone is doing great.  Matt did a great job!

Thank you again for a smooth move for Addy and Mr. E.  It looked like a better trip to Maryland than I had.

Rich K., Addy & Mr. E
Wellington, CO - Germantown, MD

Thank you again for a wonderful experience both in transporting our dog to CA and then in returning him to New England. Your drivers were excellent in each case, your responsiveness to our needs and timing was exceptional, and your care for our dog made us very comfortable. Indeed, our sole concern was whether we would beat our drivers to the delivery points, given the vagaries of air travel these days. I view this concern as high praise, as should you!

CC & Chauncey
Santa Barbara, CA - Williamstown, MA

A special shout out to Happy Tails for safely transporting my 4 fur babies from KC to Phoenix! I thought the most stressful part of my move would be my pets. Not at all! Shelbie was absolutely amazing and I felt relief the minute I talked to John and Keely who transported and cared for my pets for a week. They were so fun and positive and sent me daily texts, photos and videos of my cats. I knew I made the right decision going with Happy Tails! They were extremely flexible and chill making this the easiest part of my move by far!

I would highly recommend using Happy Tails!

Mendi M., Maddie, Maxton, Monte & Mika
Overland Park, KS - Gilbert, AZ

My family wanted to move from California to Tennessee but we had some issues finding flights for our dogs because of the breed of one and the anxiety of the other, so I started looking into pet transport. At first I didn't even know if I would find anything, especially legit. After looking into three companies, Happy Tails Travel stood out.  I was right away greeted by Elizabeth and was given so much information to help me figure out if this would be a good option for my two dogs.

After going back and forth in email for a couple months getting ready to move, we finally decided Happy Tails was the company we wanted to use. I told them about how my dog Riley is very anxious and slow to warm up to new people and how Io, the bigger one, was dog reactive and needs her space; they said no problem!

They have drivers who cater to every need, have group texts so we can see where they are and the driver sends pictures and videos all the time.

I'll tell you, I never thought my dogs would look so happy with somebody they hardly knew! We got matched with driver Robert from California and he was so nice! He made the dogs a nice spot in his SUV and he came in to meet them before they left on their road trip. Robert was very kind and kept both dogs under control while letting them have a fabulous time seeing different states along the way.

It took them literally only 3 days to get from California to our new house in Tennessee. When the dogs finally got to our new house they were happy, health and they were so excited to see us!

I can't speak to other companies, but I know if you aren't sure about this one you don't need to worry; they are fantastic!!! I would use them again in a heartbeat. In fact, I've let my realtor know about them so if any of her other customers need animal transport she will know exactly who to call!

Thank you so much Happy Tails! My dogs love our new home and without you it would have been so much more stressful trying to get them here.

Aspen M., Riley & Io
Modesto, CA - McMinnville, TN

My most timid scaredy cat, Maisie, was my biggest worry when I asked Happy Tails to help with the 2,000 mile transport of my 3 cats. John and Keely took such loving care of all of them, with special attention to shy Maisie’s needs. Within an hour of Maisie’s delivery to me, she was more relaxed than I have seen - maybe ever.

Thank you, John, Keely and Happy Tails!

Mary V., Zazzie, Lovie & Maisie
Scottsdale, AZ - Atlanta, GA

I am writing to express my sincere gratitude and appreciation for the outstanding services provided by Happy Tails Travel during the transportation of our beloved Sparky to his new home. After spending over two years at an animal shelter, the animal shelter and PUP Laguna Beach went through great lengths to ensure Sparky found the perfect home, and Happy Tails Travel played a crucial role in making this journey a success.

From our initial contact with Happy Tails Travel, Lizzie, our Pet Travel Specialist, demonstrated unparalleled professionalism and dedication. Lizzie's expertise and commitment were evident throughout the entire process, providing us with the confidence that Sparky was in the best possible hands. Her attention to detail, clear communication, and genuine care for animals made the entire experience seamless and stress-free.

Gabe, Sparky's driver, deserves special recognition for his exceptional service and evident love for animals. Gabe went above and beyond to ensure Sparky's comfort and safety during the journey. His regular updates and communication with us, and Sparky's new owners, were not only reassuring but also showcased his genuine concern for the well-being of his furry passenger.

The combination of Lizzie's expertise and Gabe's compassionate approach made Sparky's journey a heartwarming and positive experience. We could not be happier with the services provided by Happy Tails Travel, and we are grateful for the role they played in bringing Sparky to his new home.

Thank you, Happy Tails Travel, for your exceptional service, dedication to animal welfare, and for making Sparky's transition to his forever home a truly joyous occasion.

Sincerely,

Ann Marie M. & Sparky
Laguna Beach, CA - Spokane, WA

Happy Tails got our golden Finn down from Michigan to Florida in record time. Finn is so happy to be back where he can roll in the Bermuda grass and lounge by the pool. Here he is living his best Florida life!

Marcia L. & Finn
Traverse City, MI - Fort Myers, FL

Thank you to Happy Tails Travel and Aaron for getting my dogs Ellie and Scully from Southern CA to Nebraska. He was able to handle the needs of my 3-year-old active staffy husky mix Ellie, as well as my sometimes shy 11-year-old chi jack russell mix Scully. He sent photos all during the trip and kept me informed on their whereabouts. I am confident they had a better travel experience with him than I would have been able to provide during a hectic move. I am very grateful that I found Happy Tails and would recommend them to anyone needing this service. They completely understand your pets are family members and treat them accordingly.

Molly W., Ellie & Scully
Santa Monica, CA - Lincoln, NE